I don’t know where to start with this shocking experience, we got there and we were met with a reception full of guests.. one of the guests had informed me they had been waiting half an hour and there was no receptionist/staff too greet them after our wait which was around 30-40 minutes someone eventually appeared who was very short tempered and blunt with all the guests waiting, we eventually got checked in and proceeded to our room which itself came with multiple problems, from switches hanging off walls, a constant dripping in the bathroom tap, no hot water in the shower, the most uncomfortable beds we’ve ever slept in, absolutely no air con in the room at all which in 34° heat was nothing short of horrible, we asked the receptionist for a fan to at least help and his exact reply was “no fan, no air con, nothing” he seemed annoyed we had asked. The next day we were meant to get our key card updated as we made two separate bookings to stay an extra night, so we waited again in the reception for any form of staff and decided to phone the number to get in touch with staff, after trying numerous times we eventually got an answer over the phone from the same rude receptionist from the night before saying he was “out doing his shopping” and asked if we could wait 15 mins, we waited and he showed up saying he was “at the hospital” completely lying and contradicting himself, sketchy and unprofessional experience from start to finish and then some, AVOID!!