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Waterloo Hotel Lodge

3.0 star property

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Photo gallery for Waterloo Hotel Lodge

Spa
Lobby sitting area
Reception hall
Superior Twin Room (Lodge)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Holyhead Road, Betws-Y-Coed, Wales, LL24 0AR
  • Eryri National Park Visitor Centre
    ‪10 min walk‬
  • Gwydyr Forest
    ‪18 min walk‬
  • Swallow Falls
    ‪4 min drive‬

Room options

View all photos for Superior Twin Room (Lodge)

Superior Twin Room (Lodge)

Superior Twin Room (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Superior Lodge)

Family Room (Superior Lodge)

Family Room (Superior Lodge)

  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (Lodge)

Standard Double Room (Lodge)

Standard Double Room (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Lodge)

Superior Double Room (Lodge)

Superior Double Room (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Hotel)

Double Room (Hotel)

Double Room (Hotel)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Lodge)

Standard Twin Room (Lodge)

Standard Twin Room (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Accessible

Superior Twin Room, Accessible

Superior Twin Room, Accessible

  • Sleeps 2
  • 2 Twin Beds

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About this property

Waterloo Hotel Lodge

Hotel in Betws-Y-Coed with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Waterloo Hotel Lodge offers 44 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and fans. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
The breakfast at Waterloo Hotel Lodge gets high marks from our customers. During your stay, you're just a quick walk from Lledr Valley. Free WiFi in public areas, free self parking, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Amenities include a front-desk safe, meeting rooms, and a terrace
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the pool
  • Steps from Lledr Valley and 9 minutes by foot from St Michael's Church
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Waterloo Hotel Lodge offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A hot tub, a sauna, and spa services are also featured at the business-friendly Waterloo Hotel Lodge. Free self parking is available.

This 3-star Betws-Y-Coed hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Bar1815 - This restaurant serves lunch and dinner. A children's menu is available.
Bridge Restaurant - This restaurant serves breakfast and dinner. Open select days.
Room service (during limited hours) is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar1815
  • Bridge Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 12.50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 8.50 for children
  • Pet fee: GBP 12.50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Waterloo
Best Western Waterloo Betws-y-coed
Best Western Waterloo Hotel & Lodge
Best Western Waterloo Hotel & Lodge Betws-y-coed
Waterloo Best Western
Best Western Waterloo Htl Ldg Hotel Betws-y-coed
Best Western Waterloo Htl Ldg
Waterloo Hotel Lodge Betws-y-coed
Waterloo Betws-y-coed
Best Western Waterloo Hotel Lodge
Waterloo Hotel Lodge Hotel
Waterloo Hotel Lodge Betws-Y-Coed
Waterloo Hotel Lodge Hotel Betws-Y-Coed

Waterloo Hotel Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 409 out of 671 reviews
Rating 8 - Good. 190 out of 671 reviews
Rating 6 - Okay. 51 out of 671 reviews
Rating 4 - Poor. 16 out of 671 reviews
Rating 2 - Terrible. 5 out of 671 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to visit the best sites in Snowdonia , staff really polite and friendly would definitely stay there again .
Stayed 3 nights in Jan 2025

8/10 Good

Matthew

Stayed 1 night in Jan 2025

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Railway line at the back of the room. Water pipes kept me awake. Friendly service good good very good vale
Stayed 1 night in Jan 2025

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round enjoyable experience will definitely be back
Stayed 4 nights in Jan 2025

6/10 Okay

Jo

The initial staff were excellent those on duty on our last day in the restaurant quite blunt and unhelpful
Stayed 2 nights in Dec 2024

2/10 Terrible

Andrew

Expedia could not have got it anymore wrong if they tried.I will not be going with you again.As I have been in touch with the Hotel directly.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve used the Waterloo Hotel a few times over the years. I’ve never had a bad experience or found anything to complain about. It’s warm, comfortable and the staff are friendly. It’s also perfectly located to explore Eryri/Snowdonia.
Stayed 1 night in Jan 2025

10/10 Excellent

Zibulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money!
Really value for money. Staff all super friendly and helpful. Restaurant food quality superb! Would definitely recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Sara-Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Katarzyna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but very poor food
The room we stayed in was a superior double, which from the outside doesn’t look great, but inside was very nice, big and comfortable, with a nice outside space. Bed was very comfortable and shower was great. Service from the staff was excellent apart from the food, which was dreadful. We booked an evening meal, and the menu was disappointing, limited and expensive. We ordered pasta and pizza plus starters. They had no pasta so offered rice. The pizza was very undercooked, so couldn’t eat it. There wasn’t anyone but us in the restaurant and it felt everything was rushed. We weren’t looking forward to breakfast after the previous meal, but as we had paid, we decided to give it a go but again, it was dreadful. The produce was really poor and the food was like rubber. Overall, staff were lovely and the place is really nice, including the spa, which was fab, but the food really let it down for us, sadly.
Stayed 1 night in Dec 2024

10/10 Excellent

Gwenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night away
Excellent stay, highly recommended
Stayed 1 night in Dec 2024

8/10 Good

Wayne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

colin

Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night business trip
Good, friendly service, nice quiet lodges and fantastic food. Will definitely come again. Thanks
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Stayed 1 night in Nov 2024

10/10 Excellent

Chye Hing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable lodge, in a quiet area. Staff were polite, respectful and extremely helpful from the start to end. Only a few minutes walk into the main street of Betws-y-Coed where the shops and places to eat are. We also made use of the swimming pool and jacuzzi available, which were clean. Breakfast could do with a bigger variety of food but still alright. Dinner at the hotel restaurant is very expensive though!
Stayed 2 nights in Aug 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
'
Stayed 1 night in Oct 2024

10/10 Excellent

trina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Liam, Brough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, upgraded us to a superior Lodge which was amazing. Restaurant food was great and would definitely recommend booking. Staff were great and friendly. Only downside was the water pressure for the shower. We would definitely stay again.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A two-night break to take advantage of the scarce Autumnal sunshine was spent very comfortably here. Friendly staff, great facilities (pool, gym and spa) and good food. Great value last minute deal too. Will certainly stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr & Mrs Imran
No doubt, hotel is nice & clean as we found on website , staff is friendly, leisure/ Spa is outstanding, breakfast ranking is 10/10
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very comfortable stay.
Stayed 4 nights in Nov 2024

8/10 Good

wayne

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed one night. Comfortable hotel & friendly check in.
Stayed 1 night in Nov 2024