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Waterloo Hotel Lodge

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waterloo Hotel Lodge

Spa
BBQ/picnic Area
Standard Double Room (Lodge)
Bar (on property)
Family Room (Superior Lodge) | Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • Hot tub
    Hot tub
  • Pool
    Pool

Explore the area

Map
Holyhead Road, Betws-Y-Coed, Wales, LL24 0AR
  • Conwy Valley Railway Museum
    9 min walk
  • Eryri National Park Visitor Centre
    10 min walk
  • Betws-Y-Coed Golf Club
    12 min walk

Room options

View all photos for Superior Twin Room (Lodge)

Superior Twin Room (Lodge)

Superior Twin Room (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Superior Lodge)

Family Room (Superior Lodge)

Family Room (Superior Lodge)

  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Standard Double Room (Lodge)

Standard Double Room (Lodge)

Standard Double Room (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Lodge)

Superior Double Room (Lodge)

Superior Double Room (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Hotel)

Double Room (Hotel)

Double Room (Hotel)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Lodge)

Standard Twin Room (Lodge)

Standard Twin Room (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Accessible

Superior Twin Room, Accessible

Superior Twin Room, Accessible

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hilton Garden Inn Snowdonia

Spa
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (348)
The price is €86
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hilton Garden Inn Snowdonia

About this property

Waterloo Hotel Lodge

Hotel in Betws-Y-Coed with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Waterloo Hotel Lodge offers 44 accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
The breakfast at Waterloo Hotel Lodge gets high marks from our customers. During your stay, you're just a quick walk from Lledr Valley. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to massages at the spa
  • Amenities include a front-desk safe, meeting rooms, and a terrace
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the breakfast and the pool
  • Steps from Lledr Valley and 9 minutes by foot from St Michael's Church
Waterloo Hotel Lodge offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A spa tub, a sauna, and spa services are also featured at the business-friendly Waterloo Hotel Lodge. Free self parking is available.

This 3-star Betws-Y-Coed hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Bar1815 - This restaurant serves lunch and dinner. A children's menu is available.
Bridge Restaurant - This restaurant serves breakfast and dinner. Open select days.
Room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 14.95 for adults and GBP 8.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bar1815
  • Bridge Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Front-desk safe
  • Reception hall

Guest services

  • Front desk (limited hours)
  • Hair salon
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 8.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Waterloo
Best Western Waterloo Betws-y-coed
Best Western Waterloo Hotel & Lodge
Best Western Waterloo Hotel & Lodge Betws-y-coed
Waterloo Best Western
Best Western Waterloo Htl Ldg Hotel Betws-y-coed
Best Western Waterloo Htl Ldg
Waterloo Hotel Lodge Betws-y-coed
Waterloo Betws-y-coed
Best Western Waterloo Hotel Lodge
Waterloo Hotel Lodge Hotel
Waterloo Hotel Lodge Betws-Y-Coed
Waterloo Hotel Lodge Hotel Betws-Y-Coed

Waterloo Hotel Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 385 out of 630 reviews" "
Rating 8 - Good. 177 out of 630 reviews" "
Rating 6 - Okay. 48 out of 630 reviews" "
Rating 4 - Poor. 16 out of 630 reviews" "
Rating 2 - Terrible. 4 out of 630 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Finley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect walking holiday
Nice and friendly staff. Lovely lodge, which makes it feel more private, in a lovely place. Good breakfast too. Loads of good walks straight from the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Alison

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Disappointed
Unfortunately, our stay was subpar for the extortionate price. Pros: ground floor rooms with allocated parking in front of the room entrance; early check-in; adequately clean Cons: We paid £700 for 3 nights (4 guests, breakfast not included, pool entry not included, no extras) and we felt quite duped with how poor the quality of the rooms were. Everything was very very dated; our room was made up but our bedding was never changed once even though it was stained; bedding had old marks/stains on it; room smelt of sewage/drains; toilet paper was horrendous quality; no mobile shower head just a fixed one that directed the water straight down into the drain so was hard to shower without standing in the drain yourself; poor WiFi; train track right outside the room window which was not mentioned anywhere on booking or arrival; 2 out of 4 guests got bitten by something at night (windows were shut); rusty coil kettle, etc. We were gone all day and only stayed the night and didn't look forward to coming back to the rooms and felt like we had lost our holiday savings and taken advantage of because of the location/season. Budget hotels definitely put more effort into their rooms and comfort. Lovely area, poor quality.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A short stay for us we found very pleasant. We stayed in one of the external rooms. A big plus for us was you can take your Dog for a small extra charge. The hotel has a dog friendly area and they are well catered for. The room had everything required for a comfortable stay.
Stayed 1 night in Aug 2024

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were made very welcome on arrival by the receptionist on duty. She informed us that we had been allocated a lodge to stay in with parking right outside our door which was fabulous as we were driving our classic car on this trip so we felt re-assured that the car was within eyesight of our accommodation. The village was a short walk away with all of the bars, scenery and facilities at hand. I would recommend this Hotel to anyone wishing to stay in Betws-y-coed as it was excellent in every way and made our stay relaxing and stress free! Thank you
Stayed 1 night in Aug 2024

6/10 Okay

Paul

Travelled with family
Reception desk very helpful. Limited options on the restaurant’s menu. Prices for food high. Service in the bar area was slow. The accommodation was very clean but furnishings in the bathroom looked worn/ tired. The French windows wouldn’t open. We have used this hotel many times and the only time we felt disappointed.
Stayed 2 nights in Aug 2024

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Carmel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely scenery, excellent service, lovely meals , used of swimming pool.. helpful staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing lodge and facilities at the hotel. The food was delicious. Great location, perfect getaway
Stayed 2 nights in Aug 2024

8/10 Good

Rajinder

Liked: Staff & service, amenities
A convenient and reliable place to base yourself for exploring North Snowdonia
Stayed 1 night in Jul 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall good.
Stayed 1 night in Jun 2024

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel . Will visit again soon ..
Stayed 1 night in Jul 2024

10/10 Excellent

Angelo Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and facility. Took care of our request for room assignment issues without question. Thanks
Stayed 1 night in Jul 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Ashley

Stayed 2 nights in Jul 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel & staff excellent & friendly good location only 10 minutes walk to centre stayed in a lodge which did not have great soundproofing would stay again but not in a lodge.
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Bets-Y-Coed
The room we had was very clean and in good order. It was one of the lodges that had its own parking outside that was very useful. The patio doors out to the private garden and garden furniture were a great touch. The bar and restaurant were great with a good selection of food and drinks.
Stayed 1 night in Jul 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for busy travellers
Lovely hotel, just what was needed after climbing mountains. Good facilities, friendly staff and nice food.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was pleasant and enjoyable, staff were friendly and welcoming, only negative was the tv said no signal when we switched it on. So mentioned it to hotel staff, they came and had a look. However couldn't seem to rectify the problem. So i had a look myself when we returned to the room in the evening and the aerial lead wasnt pushed completely into the wall socket, simple fix by myself. Just feel the hotel staff should have been able to do this for us after paying full price with extra's such like spa & breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Jag

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and everything made easy!
Stayed 1 night in Jul 2024