Hilton Garden Inn Worcester

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Worcester

Exterior
Lobby
Non-Smoking
Lobby
Indoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
35 Major Taylor Boulevard, Worcester, MA, 01608
  • DCU Center
    4 min walk
  • Mechanics Hall
    5 min walk
  • Worcester Historical Museum
    8 min walk
  • Worcester, MA (ORH-Worcester Regional)
    14 min drive

Room options

Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

One King Bed, with Bathtub, Accessible

  • Sleeps 2
  • 1 King Bed

Two Queen Beds, Non-Smoking, Accessible

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

One Bedroom Suite, One King Bed

  • Sleeps 3
  • 1 King Bed

Room, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Worcester

Worcester hotel in Worcester Central Business District with a 24-hour fitness center and a 24-hour business center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.
Hilton Garden Inn Worcester offers 199 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Worcester. During your stay, you're just a quick walk from DCU Center. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute walk from DCU Center and 5 minutes by foot from Mechanics Hall
  • Dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Worcester offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. The business-friendly Hilton Garden Inn Worcester also features multilingual staff, a fireplace in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Worcester hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.
Hilton Garden Inn Worcester has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 14.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • To-go breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 10.95-16.95 for adults and USD 6.95-12.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.95 to 16.95 for adults, and USD 6.95 to 12.95 for children
  • Self parking fee: USD 14.95 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010493483
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Worcester
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Worcester Hilton Garden Inn
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Hilton Worcester
Worcester Hilton Garden Inn
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Hilton Garden Inn Worcester Hotel
Hilton Garden Inn Worcester Worcester
Hilton Garden Inn Worcester Hotel Worcester

Hilton Garden Inn Worcester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 431 out of 1004 reviews" "
Rating 8 - Good. 267 out of 1004 reviews" "
Rating 6 - Okay. 144 out of 1004 reviews" "
Rating 4 - Poor. 84 out of 1004 reviews" "
Rating 2 - Terrible. 78 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karina

Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt that the room was extremely clean.
Stayed 1 night in Sep 2024

8/10 Good

Russell

Stayed 1 night in Aug 2024

8/10 Good

Doug

Train comes through next to building at 1:30am every day.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roydan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hilton Garden Inn is centrally located with easy access to transportation via 190, 290 and Union Station along with entertainment at Polar Park and DCU Ice Rink.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tara, Washington

Travelled with family
Liked: Amenities, property conditions & facilities
easy check in and good staff
Stayed 1 night in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
The front desk service were very rude and non attentive. I came to check in at 530 and they still did not have a room for me. They were going back and forth on which rooms were clean over the radio. No sorry, no acknowledgment of how long check in was. No explanation on hotel- pool hours / breakfast / parking. It was ridiculous.
Stayed 1 night in Aug 2024

10/10 Excellent

Andra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was excellent!! Loved everything about my stay will definitely be back again
Stayed 3 nights in Aug 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location was near to where I wanted
Stayed 5 nights in Aug 2024

10/10 Excellent

Allison

Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly at check in!! Free parking
Stayed 1 night in Aug 2024

8/10 Good

Dominick

Stayed 1 night in Aug 2024

6/10 Okay

Faye

Business traveller
Disliked: Property conditions & facilities
Needs updating..
Stayed 2 nights in Aug 2024

8/10 Good

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Umass Memorial
Decent place to stay up the street from the hospital. Loud truck noises early in the morning. Breakfast was good. Room was comfortable and there was a desk i could work at while waiting for visiting hours.
Stayed 1 night in Aug 2024

10/10 Excellent

Irael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

aaron

Business traveller
Disliked: Cleanliness, property conditions & facilities
The front desk clerk at check was extremely rude as was the manager on staff. The room was very dated, not crisp, dirty, water damage. Bedding felt old and dirty.
Stayed 1 night in Aug 2024

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Karen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 separate nights while at a hockey tournament. It was convenient. The breakfast in the morning offered a nice selection. Staff were all nice. The rooms themselves gave us a little ick. Just needs updating. The bed and pillows were not comfortable. The pool was nice to have but my kid said the hot tub was cold. Also- don’t eat at UNO ( restaurant attached ) it was horrible. Overall, we would stay here again if there was another tournament, but didn’t overly love it.
Stayed 1 night in Aug 2024

6/10 Okay

carmen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
I traveled on a Sunday whereas everything is closed. The accommodations were suitable for the intent of the trip which was to visit a patient in the nearby hospital. The parking across the street was a great deal and accessible.
Stayed 1 night in Aug 2024

10/10 Excellent

Jermaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Corey, South hadley

Liked: Staff & service
Disliked: Cleanliness
The room seemed like it had not been cleaned and the sheets had been pulled over the bed and not changed, there was dirty socks in the the sheets, stains all over the mattress hand prints all over the ceiling and looked like mud all over the lamp shade.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024