Castle Hotel Windsor

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Dates

January 2025

February 2025

Classic Double Room, 1 Queen Bed, Ensuite

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Parking available

Room service

Bar

Breakfast available

24/7 front desk

Housekeeping

Explore the area

18 High Street, Windsor, England, SL4 1LJ

Windsor Royal Shopping Centre
‪2 min walk‬
St. Georges Chapel
‪3 min walk‬
Theatre Royal
‪3 min walk‬
London (LHR-Heathrow)
‪22 min drive‬

Room options

Junior Suite, 1 King Bed, Ensuite

Wonderful

24 sq m
Sleeps 4
1 King Bed

Deluxe Double Room, 1 King Bed, Ensuite, City View

Exceptional

23 sq m
City view
Sleeps 4
1 King Bed

Superior Twin Room, 2 Single Beds, Ensuite

Excellent

21 sq m
Sleeps 2
2 Twin Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite, City View

Exceptional

21 sq m
City view
Sleeps 3
1 Queen Bed

Classic Double Room, 1 Queen Bed, Ensuite

Wonderful

21 sq m
Sleeps 3
1 Queen Bed

Superior Double Room, 1 Queen Bed, Ensuite

Wonderful

21 sq m
Sleeps 3
1 Queen Bed

Similar properties

Breakfast included

Free WiFi

Restaurant

Gym

for 1 room

includes taxes & fees

1 Feb - 2 Feb

About this property

Eco-certified Windsor hotel in Windsor City Centre with a conference center

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, coffee/tea in a common area, and 24-hour room service.

Castle Hotel Windsor offers 108 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Windsor hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the breakfast at Castle Hotel Windsor. During your stay, you're just a quick walk from Thames River. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and a porter
Guests have great things to say about the clean accommodations and the helpful staff
Within a 10-minute walk of Thames River and Windsor Castle

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 893 square feet (83 square meters) and includes a conference center. A library, a terrace, and coffee/tea in a common area are also featured at the eco-certified Castle Hotel Windsor. For a fee, parking is available.

This 4-star Windsor hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Leaf at The Castle Hotel - This bar serves lunch and dinner.

Leaf at The Castle Hotel - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Historic Hotels of the World.

Languages

English, French, German, Hindi, Italian, Japanese, Polish, Romanian, Slovak, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking on site (GBP 30 per night)
Electric car charging station on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 20.00 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Leaf at The Castle Hotel
Leaf at The Castle Hotel

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

Banquet hall
Lift
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop

Business services

Business centre
Conference centre (893 square feet of space)
Meeting rooms - 11

Outdoors

Outdoor furniture
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
Wheelchairs available on site

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains

Bathroom

Hairdryer
Private bathroom
Shower
Towels
Toothbrush and toothpaste (on request)

Entertainment

Digital channels
Flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water

Connecting rooms available
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 50

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 20.00 per person
Uncovered self parking fee: GBP 30 per night
Early check-in fee: GBP 50 (subject to availability)
Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Hotel Windsor

Mercure Castle

Mercure Castle Hotel

Mercure Castle Hotel Windsor

Mercure Castle Windsor

Mercure Hotel Windsor

Mercure Windsor

Mercure Windsor Castle

Mercure Windsor Castle Hotel

Windsor Hotel Mercure

Accor Castle Windsor

Mercure Castle Windsor Hotel Windsor

Castle Hotel Windsor MGallery Collection

Castle Hotel MGallery Collection

Castle Windsor MGallery Collection

Castle MGallery Collection

Castle Hotel Windsor Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Emily

16 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Jesse

Travelled with partner

14 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay very much. Much better than our 1st time. Would be happy to recommend to others.

Stayed 1 night in Oct 2024

6/10 Okay

Christoph

14 Oct 2024

Stayed 1 night in Sep 2024

6/10 Okay

Matthew

13 Oct 2024

Liked: Cleanliness, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Steven

Travelled with family

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was clean and tidy but decor was a bit weathered in places. Bar area was functional. Breakfast in Georgian Suite was disappointingly cold but was plentiful and tasty. Staff were helpful and pleasant throughout the stay. Cost of parking was excessive for residents. On the whole an enjoyable stay.

Stayed 1 night in Oct 2024

10/10 Excellent

Heather

10 Oct 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

9 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a lovely stay at the Castle Hotel Windsor. We could walk across the street for our castle tour, and were located very near to many restaurants and pubs. I highly recommend this hotel if you are stopping in Windsor.

Stayed 1 night in Sep 2024

2/10 Terrible

Sarah

8 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Check in and reception staff need intense customer service training. Their manner was appalling and ruined our wedding morning and next day.

Stayed 1 night in Sep 2024

10/10 Excellent

Bernardo

5 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

JOHN

Travelled with family, Travelled with group

5 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Travelled with partner

4 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel ticked all the boxes for us. Quiet, good food, professional staff, lovely amenities in the room.

Stayed 2 nights in Oct 2024

10/10 Excellent

Joel

3 Oct 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Sep 2024

8/10 Good

Chris

2 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

xu

1 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

酒店很有历史感，很漂亮，位置极佳，就在城堡对面。酒店员工很nice，酒店付费停车位很方便，但入口不好找，要认真停他们指导

Stayed 1 night in Sep 2024

10/10 Excellent

Vanessa

1 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, fabulous location

Stayed 3 nights in Sep 2024

10/10 Excellent

Dawn

30 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

2/10 Terrible

Nigel

Travelled with family

29 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Travelled with partner

29 Sept 2024

Superior stay. The desk staff helped me with my bag to our room. Location fantastic. Room was wonderful! Highly recommend

Stayed 1 night in Sep 2024

6/10 Okay

Hui

27 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with family

25 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good excellent staff

Stayed 1 night in Sep 2024

6/10 Okay

Charlotte

24 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Neda Aniqua

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

To he location and charm were excellent

Stayed 2 nights in Sep 2024

10/10 Excellent

Anne

23 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

mr j

Travelled with partner

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property good position, food good just room pretty average for superior queens, bed comfy,but room small and advertises a road view, but very small windows,stayed before on lower floor so much better.

Stayed 1 night in Sep 2024