Castle Hotel Windsor

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Dates

February 2025

March 2025

Classic Double Room, 1 Queen Bed, Ensuite

Daily buffet breakfast (GBP 20.00 per person)

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Room service
Bar
24/7 front desk

Explore the area

18 High Street, Windsor, England, SL4 1LJ

Windsor Guildhall
‪1 min walk‬
Windsor Royal Shopping Centre
‪2 min walk‬
St. Georges Chapel
‪3 min walk‬
London (LHR-Heathrow)
‪22 min drive‬

Room options

Junior Suite, 1 King Bed, Ensuite

24 sq m
Sleeps 4
1 King Bed

Deluxe Double Room, 1 King Bed, Ensuite, City View

23 sq m
City view
Sleeps 4
1 King Bed

Superior Twin Room, 2 Single Beds, Ensuite

21 sq m
Sleeps 2
2 Twin Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite, City View

21 sq m
City view
Sleeps 3
1 Queen Bed

Classic Double Room, 1 Queen Bed, Ensuite

21 sq m
Sleeps 3
1 Queen Bed

Superior Double Room, 1 Queen Bed, Ensuite

21 sq m
Sleeps 3
1 Queen Bed

Similar properties

Breakfast included
Free WiFi
Restaurant
Gym

for 1 room

includes taxes & fees

6 Mar - 7 Mar

About this property

Eco-certified Windsor hotel in Windsor City Centre with a conference center

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, coffee/tea in a common area, and 24-hour room service.

Castle Hotel Windsor offers 108 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Windsor hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the breakfast at Castle Hotel Windsor. During your stay, you're just a quick walk from Windsor Castle. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and a porter
Guests have great things to say about the local sightseeing and the helpful staff
Within a 10-minute walk of Windsor Castle and Thames River

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 893 square feet (83 square meters) and includes a conference center. A library, a terrace, and coffee/tea in a common area are also featured at the eco-certified Castle Hotel Windsor. For a fee, parking is available.

This 4-star Windsor hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Leaf at The Castle Hotel - This bar serves lunch and dinner.

Leaf at The Castle Hotel - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Historic Hotels of the World.

Languages

English, French, German, Hindi, Italian, Japanese, Polish, Romanian, Slovak, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking on site (GBP 30 per night)
Electric car charging station on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 20.00 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Leaf at The Castle Hotel
Leaf at The Castle Hotel

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

Banquet hall
Lift
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop

Business services

Business centre
Conference centre (893 square feet of space)
Meeting rooms - 11

Outdoors

Outdoor furniture
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
Wheelchairs available on site

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains

Bathroom

Hairdryer
Private bathroom
Shower
Towels
Toothbrush and toothpaste (on request)

Entertainment

Digital channels
Flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water

Connecting rooms available
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 50

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 20.00 per person
Uncovered self parking fee: GBP 30 per night
Early check-in fee: GBP 50 (subject to availability)
Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Hotel Windsor

Mercure Castle

Mercure Castle Hotel

Mercure Castle Hotel Windsor

Mercure Castle Windsor

Mercure Hotel Windsor

Mercure Windsor

Mercure Windsor Castle

Mercure Windsor Castle Hotel

Windsor Hotel Mercure

Accor Castle Windsor

Mercure Castle Windsor Hotel Windsor

Castle Hotel Windsor MGallery Collection

Castle Hotel MGallery Collection

Castle Windsor MGallery Collection

Castle MGallery Collection

Castle Hotel Windsor Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Joanne

18 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with group

17 Nov 2024

Disliked: Staff & service

£30 parking

£222 for a small twin room then they want another £30 for you to park your car. A fee that is not only money grabbing but funnily enough not mentioned anywhere in any of their ads. Wont be back.

Stayed 1 night in Nov 2024

4/10 Poor

Danielle

16 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

David

16 Nov 2024

Stayed 1 night in Nov 2024

6/10 Okay

weidong

15 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Andrew

14 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Maryam

14 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Batia, Brandon

Travelled with partner

8 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Alot of noise from a generator. It is an older building and we coukd hear everthing from the room above

Stayed 2 nights in Nov 2024

10/10 Excellent

Rachel

Travelled with family

4 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely room, nice bathroom with easy to use shower. Great location.

Stayed 1 night in Nov 2024

10/10 Excellent

bev

4 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Peaceful clean and my requests were met

Stayed 1 night in Nov 2024

10/10 Excellent

Calin

Travelled with family

4 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very nice, i' ll come back

Stayed 2 nights in Nov 2024

10/10 Excellent

Raymond

4 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Jin

Travelled with family

3 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good quality hotel with a newly refurbished interior.

Stayed 1 night in Nov 2024

10/10 Excellent

SARAH

Travelled with partner

1 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the location, and the hotel was so unique and lovely! Well placed and parking super easy! Will be back

Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

31 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Henrik

Travelled with family

30 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Windsor

Best people in the reception

Stayed 1 night in Oct 2024

10/10 Excellent

Laura, Sarasota

30 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were there for a wedding. Everything was perfect and we had so much fun. Thank you!!

Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Travelled with partner

29 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent experience. The room was spacious and comfortable. The location was perfect for our night in Windsor, with a great view of the castle

Stayed 1 night in Oct 2024

8/10 Good

Steve

29 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

10/10 Excellent

Yetunde

Travelled with family, Travelled with family and small children

29 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely stay at The Castle. Just minutes from Windsor Castle making the visit super easy. Staff were very friendly and helpful and the bed was very comfortable making for a great nights sleep. Thank you for a wonderful stay!

Stayed 1 night in Oct 2024

10/10 Excellent

David

27 Oct 2024

Stayed 2 nights in Oct 2024

2/10 Terrible

Douglas, Algonquin

24 Oct 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

We reserved a junior suite at Castle Hotel Windsor and we were extremely disappointed in the cleanliness and condition of the room. There were stains on the couch in the living room, the building our room was in had a musty odor that did not make a good initial impression, and the carpeting in the room desperately needs a good cleaning. Of the 5 rooms we stayed in during our trip to France and England, this was by far the worst. Maybe the standard rooms in this hotel are better quality and cleaner, but this Junior Suite failed to meet any of our expectations. Since we were only staying for one night, we did not bring this to the attention of staff. The staff at the Leaf restaurant were outstanding. When we arrived, we pulled up to the restaurant entrance in our rental car and the person at restaurant reception gave us directions to the car park entrance to the hotel. The continental breakfast was very good.

Stayed 1 night in Oct 2024

8/10 Good

Algy

Travelled with partner

23 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lovely hotel in the heart of Windsor with its convenient location. Room was super spacious, clean and regularly replenished drinks in the fridge. Overall we enjoyed our stay, minor negative points - could hear people stomping around in the room above us and expensive parking in the hotel. We’d recommend it but also open to exploring other lovely hotels in the area.

Stayed 2 nights in Oct 2024

10/10 Excellent

michael

22 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for Windsor Castle

This was a great choice. We were upgraded when we arrived to a king bed room at the front of the hotel with a gorgeous view of Windsor Castle. The room was spacious, clean, the bed was comfortable as were the pillows. The bathroom was very clean and spacious and the hair dryer worked wonderfully...hot and high blowing. The restaurant area is beautifully decorated and the staff was sooooooo kind and attentive. This couldnt be in a better location and what a treat to stay in such an historic property.

Stayed 1 night in Oct 2024