Warwick Castle Knight's Village

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Warwick • 1 Room

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3.5 out of 5

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"On arrival we were greeted by lovely, smiley, helpful staff this did not change throught our stay. But... the accommodation was a disappointment. Cra ... " More

By a verified traveller on Tue 15 Nov 2022

Points Of Interest

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Medieval Glamping

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Knight's Village Lodges

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Warwick Castle Knight's Village, you're just a quick walk from Warwick Castle. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include a concierge, tour or ticket assistance and luggage storage
On-site recreation includes archery
Steps from Warwick Castle and 12 minutes by car from University of Warwick

Warwick Castle Knight's Village ratings based on 4 Verified Reviews

Review Summary

3.5 out of 5 3.5 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 0.0 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Warwick Castle Knight's Village

3 out of 5

On arrival we were greeted by lovely, smiley, helpful staff this did not change throught our stay. But... the accommodation was a disappointment. Cramped for a couple and our chalet was for 2 adults and 3 childen. Double bed, that only had one beside table and to get to that you had to breath in and hopefully not impale your back on the metal curtain tie back. Two bunk beds with a 3rd pull out in a box room. You could not get in to the room if using the 3rd bed. The Double bed creaked everytime you moved and the mattress was so hard with no mattress protector. The thermostat was off but it was like an oven in the room. The shower was good, but could have been cleaner. There were plenty of towels and those were surprisingly large. We could hear our neighbours...and anyone walking on the boardwalk outside... neighbours woke us at 06-00 with a child running around...very loudly. These are just wooden cabins in amongst trees, no link to the magic of the castle or anything suggesting we could have stepped back in time. Breakfast is buffet style and surprisingly good, even if children were allowed to handle food on the displays without utensils thankfully we went early so no issue for us. Over all ok for one night as we did not pay full price but would not have been happy if we had. Would not visit again sadly.

Posted by Meg on 15 Nov 2022

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Comment from Hotel Management

20 Nov 2022 by KV Management

We're sorry to hear that some elements of your stay did not meet your expectations and we have taken on board the comments regarding the accommodation and breakfast. Thank you for taking the time to provide us with some useful comments.

4 out of 5

Posted by a verified traveller on 14 Feb 2020

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Comment from Hotel Management

20 Feb 2020 by KV Management

Thank you for your rating. If you have any comments regarding your stay, please feel free to contact us directly.

2 out of 5

Property appears to be "superficially" cleaned, but cobwebs and dust are totally unacceptable, in my opinion. The breakfast buffet was absolutely dreadful, with bitter coffee and food quality that was sub-par. Toilets were dirty with no toilet tissue. Overall, a general lack of cleanliness and care. Disappointed and left with the overarching feeling that the property is run to maximise profits with little consideration given to the customer experience. Would not recommend.

Posted by a verified traveller on 23 Jul 2019

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Comment from Hotel Management

23 Jul 2019 by KV Management

Hello, thank you for your review and taking the time to give us the above feedback. I would be grateful if you could give me some further info regarding date of stay and room number so we can investigate your points further. Thank you.

5 out of 5

Stayed in one of the lodges and it was lovely. Very cosy and unique. Buffet breakfast was good too, tasty and plenty of choice. Would highly recommend.

Posted by a verified traveller on 18 May 2019

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Comment from Hotel Management

20 May 2019 by KV Management

Thank you for your feedback, We are so pleased you had a fantastic stay with us.

About the Warwick Castle Knight's Village

Location Castle Lane, Warwick, England CV34 6AH

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Warwick Castle Knight's Village. Self parking is free. This 3.5-star Warwick hotel is smoke free.

65 guestrooms or units
Buffet breakfast (free)
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Concierge
Terrace
Garden
Outdoor picnic space
No smoking on site
Bar or lounge
Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

Train station: Warwick Station (1.4 km / 0.8 mi)
Parking: Free self parking

Room Amenities

Warwick Castle Knight's Village offers 65 accommodations. This Warwick hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Housekeeping (daily)
Heating
Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 9 AM.

Warwick Castle Knight's Village has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

Archery on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4:00 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.

Pet Policy

No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Property does not follow sanitisation practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No lifts
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Online penalty collection
No gap period between guest stays

Hotel Names

Warwick Castle Knight's Village Hotel
Castle Knight's Village Hotel
Castle Knight's Village
Warwick Knight's Village
Warwick Castle Knight's Village Hotel
Warwick Castle Knight's Village Warwick
Warwick Castle Knight's Village Hotel Warwick

You should know

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.