The Heritage Hotel

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Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Room service
Pool
Breakfast included
Housekeeping
Parking included

Explore the area

The Heritage Hotel, Shedden Hill, Torquay, England, TQ2 5TY

Princess Theatre
‪7 min walk‬
Torquay Marina
‪7 min walk‬
Torre Abbey Sands
‪8 min walk‬
Exeter (EXT-Exeter Intl.)
‪38 min drive‬

Room options

Triple Room

16 sq m
Beach view
Sleeps 4
1 Double Bed and 2 Twin Beds

Double or Twin Room

12 sq m
Beach view
Sleeps 3
1 Double Bed OR 2 Twin Beds

Superior Double Room

5 sq m
Beach view
Sleeps 3
1 Double Bed

Deluxe Room

12 sq m
Sea view
Sleeps 3
1 Double Bed and 1 Twin Bed

Family Room

16.0 sq m
Sleeps 5
2 Double Beds and 1 Twin Bed

Similar properties

Pool
Spa
Pet-friendly
Free WiFi

for 1 room

includes taxes & fees

8 Mar - 9 Mar

About this property

Ocean view with indoor pool, near Princess Theatre

An indoor pool, a restaurant, and a bar/lounge are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, an arcade/game room, and a TV in a common area are onsite.

The Heritage Hotel offers 24 accommodations with coffee/tea makers and hair dryers. 20-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Heritage Hotel. During your stay, you're just a quick walk from Princess Theatre. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.

Free cooked-to-order breakfast served daily
Free WiFi
Free self parking
Enjoy a beachfront location while dining at Appleby's Bar And Restaur
Take a swim in the indoor pool
Amenities include meeting rooms, a terrace, and TV in a common area
Within a 10-minute walk of Princess Theatre and Torquay Marina

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An indoor pool, a terrace, and an arcade/game room are also featured at the business-friendly The Heritage Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Torquay hotel.

Guests are served free cooked-to-order breakfast on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM.

Appleby's Bar And Restaur - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Languages

Chinese (Mandarin), English, Polish, Romanian, Thai

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

Free cooked-to-order breakfast available 7:30 AM–10:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
1 restaurant
1 bar
Room service available

Restaurants on site

Appleby's Bar And Restaur

Things to do

Arcade/games room
Billiards/pool table
Indoor pool

Family friendly

Arcade/games room
Free cots/infant beds
Indoor pool
Snack bar/deli

Conveniences

Reception hall

Guest services

Daily housekeeping
Front desk (limited hours)
Luggage storage

Business services

Meeting rooms

Outdoors

Beachfront location
Outdoor furniture
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Grab bar near toilet
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Free cots/infant beds
Heating

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

20-inch flat-screen TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Electric kettle

Desk
Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Late check-in subject to availability

Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

The front desk at this property is open daily from 8:30 AM - 9:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 8:00 AM to 9:00 AM.

Property is also known as

Heritage Hotel Torquay

Heritage Torquay

The Heritage Hotel Torquay, Devon

The Heritage Hotel Hotel

The Heritage Hotel Torquay

The Heritage Hotel Hotel Torquay

The Heritage Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Excellent

philip

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

great hotel

Stayed 2 nights in Nov 2024

6/10 Okay

Gareth

Business traveller

3 Nov 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Ok just for a night while working in the area

Had to pay over £20 for parking our vans in car park as no room outside hotel, place was very tired smells a bit stale, staff were great, food was good, dog in room above me was barking late night, blokes shouting and arguing in corridor’s at 1am. Drunks in bar very loud, avoid if you are travelling with children.

Stayed 1 night in Oct 2024

6/10 Okay

Rachel

31 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I. Enjoyed my stay however I was travelling by myself and the room I was put in was more like a family roo. With 2 double beds and a single

Stayed 1 night in Oct 2024

8/10 Good

eugene

31 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Did not like the old door locks on the room for security.

Stayed 1 night in Oct 2024

10/10 Excellent

eugene

27 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

No elevators or lifts

Stayed 1 night in Oct 2024

10/10 Excellent

PHILIP

Business traveller

5 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

BUSINESS TRIP TO TORQUAY

EXCELLENT HOTEL

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group

30 Sept 2024

Liked: Cleanliness

Good

Stayed 1 night in Sep 2024

8/10 Good

David

21 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 4 nights in Aug 2024

10/10 Excellent

Jerry

18 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Gina

13 Jun 2024

Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Business traveller

11 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

In a word Fantastic The location, room and staff

Stayed 1 night in Jun 2024

10/10 Excellent

Ryan

6 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

10/10 Excellent

Harry

Business traveller

5 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

4/10 Poor

Jacqueline

Travelled with family

3 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pub not hotel.

Walls of room were so thin you could hear everything from surrounding rooms. Pool is in a badly dated and damaged state. Pool availability very limited. Breakfast options limited. Parking spaces very small. Hotel admin slack, they took my payment twice. Felt like a pub not a hotel.

Stayed 4 nights in May 2024

10/10 Excellent

Chris

27 May 2024

Stayed 1 night in May 2024

10/10 Excellent

Beverley

2 Mar 2024

Stayed 1 night in Mar 2024

6/10 Okay

b

27 Feb 2024

Liked: Cleanliness, staff & service

Disliked: Room comfort

Pros + 2 specific cons

Parking Feb -ltd size and ltd accessibility.I imagine it being a nightmare spring/summer. Rm10 - 1) Woke freezing in night due to broken Radiator.Donned running tights, 2 tops, hoodie and duvet from 2nd bed..Apparently fixed in the morning but only subsequently felt hot for aprox 1hr. Came back to very cold rm mid afternoon.-rm rad cold, bathrm rad warm. Told by manager due to heating timer.I queried rad discrepancy, promised heater. Returned in night , freezing rm, no heater. Heater finally supplied. 2) V. noisy , Seemingly v, amplified/loud creaking overhead footfalls woke me 1st night. Mild Coughing from another rm actually sounded as though in mine. 3)Decent sea view PROS - location, good wi fi , excellent staff and breakfast, lovely bay viewing conservatory. Pool - v big in splashing/playing around terms but too small for swimming. I used Derwent TLH ,5 mins walk, for laps

Stayed 3 nights in Feb 2024

10/10 Excellent

Jane

26 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed for 3 nights. The staff were very friendly. Breakfast was good and what topped it up was the view whilst eating overlooking the sea. Room was quiet and comfortable. I would definitely stay again if I was in the area and I would recommend this hotel

Stayed 3 nights in Feb 2024

8/10 Good

Laurie

22 Feb 2024

Stayed 1 night in Feb 2024

8/10 Good

Paul

Business traveller

5 Feb 2024

Liked: Cleanliness, staff & service, room comfort

Would stay again

Nice location, no issues parking. Hotel rooms are a little tired and dated, but comfortable. Staff are lovely

Stayed 2 nights in Jan 2024

8/10 Good

Lucy

Travelled with family

28 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room and views

Fabulous views, lovely rooms and friendly staff, excellent food and close proximity to beach. Our stay was a little disrupted by workmen doing maintenence work, which we were warned of on arrival but still meant the lovely breakfast views we had booked for were not available. Walls were thin so could hear arguments into the early hours.

Stayed 2 nights in Jan 2024

8/10 Good

ravi

Business traveller

24 Nov 2023

Liked: Staff & service, amenities, property conditions & facilities

Excellent location

Stayed 2 nights in Nov 2023

8/10 Good

Melanie

Travelled with group

17 Nov 2023

Liked: Cleanliness, staff & service, room comfort

I’d stay again

Amazing hotel , some mould on ceiling above shower but shower had amazing pressure Cleaners left my door unlocked after cleaning which I was a bit disappointed by

Stayed 2 nights in Nov 2023