TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort

2 indoor pools, outdoor pool, pool loungers
Garden
Exterior
Indoor spa tub
Outdoor wedding area

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Chestnut Avenue, Torquay, England, TQ2 5JS
  • Riviera International Conference Centre
    1 min walk
  • Torre Abbey
    2 min walk
  • Torre Abbey Sands
    8 min walk
  • Exeter (EXT-Exeter Intl.)
    38 min drive

Room options

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Triple Room (2 Adults + 1 Child)

  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Family Quadruple Room (2 Adults + 2 Children)

  • 22 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Double or Twin Room, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort

Family-friendly Torquay hotel in Torquay City Centre with 2 indoor swimming pools
2 indoor pools, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort offers 92 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
During your stay at TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort, you're just a quick walk from Riviera International Conference Centre. Features include free WiFi in public areas, plus 2 indoor pools and a full-service spa.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor and 2 indoor pools
  • Indulge with body scrubs, facials, or body wraps at the spa
  • Services include a free kid's club, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Riviera International Conference Centre and Torre Abbey
As a guest of TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort, you'll find a full-service spa, 2 indoor swimming pools, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A children's pool, a fitness center, and a terrace are also featured at the family-friendly TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Torquay hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8 AM to 9:30 AM.
TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 8 AM–9:30 AM: GBP 10.95 for adults and GBP 5.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 2 indoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 10 per night
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Toorak
Toorak Hotel
Toorak Hotel Torquay
Toorak Torquay
Toorak Hotel Torquay, Devon
TLH Toorak Hotel Torquay
TLH Toorak Hotel
TLH Toorak Torquay
TLH Toorak
TLH Toorak Hotel Torquay, Devon
TLH Toorak Hotel

TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 188 reviews" "
Rating 8 - Good. 75 out of 188 reviews" "
Rating 6 - Okay. 32 out of 188 reviews" "
Rating 4 - Poor. 14 out of 188 reviews" "
Rating 2 - Terrible. 8 out of 188 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and went above and beyond. Staff resolved blue badge parking quickly and efficient. Room was clean and big overlooking the front garden. Breakfast was excellent Indoor pool was excellent and clean Thank you for a great stay
Stayed 3 nights in Aug 2024

4/10 Poor

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and old
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely hotel and it was very clean every think you need there but the only think i would say is thay it needs air conditioning as it was very hot in all.parts of the hotel and was August and very hot out side and more powerfull showers in all we had a good time there
Stayed 2 nights in Aug 2024

2/10 Terrible

roger

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste of 100+pound !!!!
1: had to pay extra for parking £10 2: had to pay 12.50 for using swimming pool 3: receptionist unwilling to discuss problems, refer to manager who then told me was nothing to do with him and that he also had to pay for parking at the hotel. 3: after paying for parking there were no spaces, told by hotel to park on double yellow lines !!!!!(was unable to because would not have allowed access)parked in marina carpark, extra £12.50) 4: room old , tired, smelt of drains. 5: bed super soft !! Bouncy 6: after trying to sleep in bed i went out to my converted van and slept there. 7: next time will just park my van next to see and sleep !!!!
Stayed 1 night in Aug 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money clean and within walking distance to sea frint
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jade

Stayed 1 night in Aug 2024

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
needs a total refurb
Dated, old needs a total refurb
Stayed 1 night in Jun 2024

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old tired room
Booked a family room and expected a bath in the room as it showed in the pictures and description but ended up with just a shower, so not the best with a 1yr old. Room was very old, lack of sockets, our view was of an overgrown hedge! So not overtly impressed with the room at all. However the pool was really nice, food was good and the evening entertainment was really good. Parking was a nightmare, lack of spaces but was told this was because of a wedding going on.
Stayed 2 nights in Jul 2024

10/10 Excellent

Allana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely weekend. Happy, friendly staff. Great food! Great facilities too! We will definitely visit again!
Stayed 2 nights in Jun 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a warm welcome
Stayed 1 night in Jun 2024

2/10 Terrible

sarah

Travelled with family
Disliked: Staff & service, property conditions & facilities
Noisy wedding right below us with no warning - no sleep!
Stayed 2 nights in May 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic tentative staff with nothing too much trouble
Stayed 2 nights in May 2024

8/10 Good

Michelle

Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Stayed 4 nights in Aug 2023

4/10 Poor

Carla

Stayed 1 night in Aug 2023

8/10 Good

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic. The staff are very helpful with nothing too much trouble. I will definitely be staying again
Stayed 2 nights in Aug 2023

10/10 Excellent

Karen

Stayed 3 nights in Jul 2023

6/10 Okay

Derek

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Smelly room
We had two rooms, these were ok but one smelt of cigarette smoke and the key stopped working after one or two uses. We were asked if we had kept it near credit cards or mobile phones. Most people do. We won't stay there again. Better places for less elsewhere.
Stayed 1 night in Jul 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel big plus was the fire and ice at the Aztec really good for relaxing after a heavy night at a wedding in the torak.
Stayed 2 nights in May 2023

8/10 Good

Philip

Travelled with partner
Liked: Staff & service, amenities
Older property being improved
Stayed 3 nights in Apr 2023

8/10 Good

Nicholas

Stayed 2 nights in Mar 2023

10/10 Excellent

Mrs MK

Stayed 2 nights in Mar 2023