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4.2 out of 5

"Our room was very well appointed 'furniture' wise and very clean! I found the parking facilities good but there was some confusion whether one had to ... " More

By a verified traveller on Wed 20 Nov 2019

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Family Room, 2 Single Beds (Connecting Rooms)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The DoubleTree by Hilton Stratford-upon-Avon. During your stay, you're just a quick walk from American Fountain. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy British cuisine while dining at Quills
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from American Fountain and 4 minutes on foot from Civic Hall
  • Local-area shuttle service available
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

The DoubleTree by Hilton Stratford-upon-Avon ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The DoubleTree by Hilton Stratford-upon-Avon

Everyone (15) Couples (2)
4 out of 5

Posted by on 24 Jul 2020

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Comment from Hotel Management

25 Jul 2020 by vg

Many thanks for your feedback! We look forward to seeing you again soon!

4 out of 5
Our room was very well appointed 'furniture' wise and very clean! I found the parking facilities good but there was some confusion whether one had to pay/day - cannot recall if parking information appeared on the hotel site!

Posted by on 20 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by cv

Many thanks for your lovely feedback! We look forward to seeing you again soon!

3 out of 5
NOTHING UNIQUE ABOUT THE PROPERTY. PICTURE ON WEBSITE IS VERY MISLEADING. VERY POKEY, DARK FEEL ABOUT THE INTERIOR. LOOKS LIKE A FAMILY RUN OLD PROPERTY WHICH BADLY NEEDS AN OVERHAUL BUT THE MONEY NEEDED ISN'T JUSTIFIED OR ISNT AVAILABLE TO THE OWNERS.

Posted by on 27 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by vg

Many thanks for your feedback, we have taken your comments on board. We look forward to seeing you again soon.

5 out of 5
Staff very helpful, friendly and efficient. We did not use the gym but if it was at the standard of the other facilities I`am sure it would be very good.

Posted by on 12 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by vg

Many thanks for your lovely feedback! We look forward to seeing you again soon!

4 out of 5

Posted by on 7 May 2019

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Comment from Hotel Management

7 May 2019 by VG

Thank you for your great score. We look forward to seeing you again soon!

4 out of 5
Warm cookies on arrival was a lovely touch. The staff were friendly and helpful.

Posted by on 16 Feb 2019

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Comment from Hotel Management

12 Mar 2019 by JH

Thank for the great feedback, glad you enjoyed the Cookies see you again soon.

4 out of 5

Stratford

Average hotel in a good location within walking distance of the centre and attractions. Breakfast quality was quite poor.

Posted by on 11 Aug 2018

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Comment from Hotel Management

29 Aug 2018 by DoubleTree By Hilton Team

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Hotel clean and well placed for local attractions. Staff friendly and helpful

Posted by on 29 Jul 2018

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Comment from Hotel Management

29 Aug 2018 by DoubleTree By Hilton Team

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Short walk to mainline station and most attraction

Pros: Central location, great value.
Only 2/3 days but well run and maintained. Excellent choice for breakfast and would definitely recommend.

Posted by , from London on 20 May 2018

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Comment from Hotel Management

25 May 2018 by Operations Manager

Dear Guest; Thank You for taking the time to leave us some feedback following your recent stay with us. I am pleased that you were able to take advantage of the close proximity we have to the train station. We look forward to welcoming you back in the near future. Kind Regards: Keiron Pay, Operations Manager

4 out of 5

Great Location

Well placed to visit all attractions, easily walkable to town centre. Evening meal was exceptional.

Posted by , from Liverpool. on 22 Jan 2018

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Comment from Hotel Management

28 Jan 2018 by Operations Manager

Dear Caroline; Thank You for your review of The Stratford Hotel. I am pleased that you were able to take full advantage of the ideal location we are lucky to have here at our property. In addition, I'm sure our chef will be very happy with your feedback in relation to your evening meal. We look forward to your next visit. Kind Regards: Keiron Pay, Operations Manager

About the The DoubleTree by Hilton Stratford-upon-Avon

Location Arden Street, Stratford-upon-Avon, England CV37 6QQ

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Meeting rooms and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the eco-certified The DoubleTree by Hilton Stratford-upon-Avon. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Stratford-upon-Avon hotel.

  • 102 guestrooms or units
  • 3 levels
  • Conference rooms
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Stratford-Upon-Avon Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The DoubleTree by Hilton Stratford-upon-Avon offers 102 accommodations with laptop-compatible safes and a hairdryer. 48-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:00 AM to 11 AM.

Quills – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

The Lounge Bar – This bar only serves light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.00 for adults and from GBP 7.50 for children
  • Uncovered self-parking fee: GBP 7.50 per night (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • QHotels Stratford
  • Stratford QHotels
  • Stratford QHotels Hotel
  • Stratford QHotels Hotel Stratford-upon-avon
  • Stratford QHotels Stratford-upon-avon
  • Stratford Hotel Stratford-upon-avon
  • Stratford Stratford-upon-avon
  • The DoubleTree by Hilton Stratford-upon-Avon Hotel
  • The DoubleTree by Hilton Stratford-upon-Avon Stratford-upon-Avon

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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