I would like to start out by saying I waited a week to leave a review so that I could really think over what I was going to say. I know how helpful reviews are to me when searching for VRBO, so I wanted to be thorough. I will start by saying there was NO communication with the property manager... NONE. I had messaged the day of our trip to see if we could check in 1 hour early and received no response. I went to the office when we arrived to see about speaking with someone and the gentleman (who informed me he was the property owner's father, and only worked customer service) was EXTREMELY frustrated and short. He wasn't even willing to talk with me at first, then when I apologized for notably bothering him, he seemed to realize that he was dealing with a client, and changed his tune... a little. The gentleman stated the condo was not clean and we would be contacted via the VRBO messenger when we could check in. (I now find this odd as the cleaning lady showed up at 9:25 AM, 1/2 hour before check out the day we were leaving.) We waited across the street at a bar/restaurant until I received a message at exactly 3 pm (check-in time) that our condo was ready. My previous message regarding an early check-in was never even addressed or acknowledged.
When we arrived at the condo, I was less than impressed, to say the least! The old car passes were on the counter, garbage left behind the beds, ONE very small bar of soap in the bathrooms to wash our hands (for 5 days), and ONE garbage bag in the kitchen. I had to pull lightbulbs from the chandelier in the dining area as there weren't any in the closet lamp or the guest bathroom. When I say there wasn't a lightbulb, that doesn't mean it was burnt out, there literally wasn't one in the socket. There were no condo instructions or "rules" anywhere to be found, not even in the email that was sent to me. The furniture was so old and worn that we had to put pillows under the cushions so we could comfortably sit without sinking, and the recliner had holes in the fabric. The headboard in the bedroom was so rickety that every time we moved, it sounded like it was going to fall off. Once we moved it away from the wall, we found all of the garbage behind the bed. Considering we were paying more than $300 per day, I expected at least simple household items. Despite the shatty conditions inside the condo, I will say the location was nice, and it was within walking distance to local attractions.