MGM Springfield

4.0 star property

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Photo gallery for MGM Springfield

Experience the vibrant atmosphere of the South End Market, where a central staircase connects various dining options, including the Hearth Grill and Lobster Shack.
Creator video
Relax in style with comfortable seating and enjoy refreshments at the bar.
Guests can play a game of chess in the serene courtyard, surrounded by lush greenery and historic architecture.
Relax by the pool surrounded by comfortable lounge chairs and shaded umbrellas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Bar

Explore the area

Map
One MGM Way, Springfield, MA, 01103
  • MGM Springfield
    ‪1 min walk‬
  • MassMutual Center
    ‪3 min walk‬
  • Naismith Memorial Basketball Hall of Fame
    ‪10 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪25 min drive‬

Room options

Springfield King

9.0 out of 10
Wonderful
(86 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Stay Well Main Street Queen

9.0 out of 10
Wonderful
(12 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Stay Well Main Street King

9.4 out of 10
Exceptional
(38 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Main Street Queen

8.4 out of 10
Very good
(31 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Springfield Queen

9.0 out of 10
Wonderful
(22 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Main Street King

9.4 out of 10
Exceptional
(36 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

MGM Springfield

Hotel with 8 restaurants, a quick walk to MassMutual Center
8 restaurants, a casino, and 5 bars/lounges are available at this hotel. Self parking is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and conference space.
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

MGM Springfield's great location gets high marks from our customers. During your stay, you're just a quick walk from MGM Springfield. Enjoy features like free self parking, plus 8 restaurants and 5 bars.
  • Free self parking
  • Enjoy American cuisine at TAP Sports Bar, one of the property's 8 restaurants and 5 bars/lounges
  • Cooked-to-order breakfast offered for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, 10 meeting rooms, and conference space
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Within a 10-minute walk of MassMutual Center and Naismith Memorial Basketball Hall of Fame
  • Dogs welcome for a fee
There are 8 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 5 bars/lounges. There are 10 meeting rooms available. A casino, a seasonal outdoor pool, and a vending machine are also featured at MGM Springfield. Self parking is free.

Smoking is allowed in designated areas at this 4-star Springfield hotel.

Guests can enjoy cooked-to-order breakfast for a fee.
TAP Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bill's Diner - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Wahlburgers - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Jack's Lobster Shack - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
The Chandler Steakhouse - This steakhouse specializes in American cuisine. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 20 to 30 for adults and USD 12 to 20 for children
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bill's Diner
  • Jack's Lobster Shack
  • TAP Sports Bar
  • The Chandler Steakhouse
  • Wahlburgers

Things to do

  • 147 gaming tables
  • 2,500 slot machines
  • Bowling alley
  • Casino (125,000 square foot of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Bowling alley
  • Cot (surcharge)
  • Fenced pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 10,646 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 22.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 12 to 20 for children
  • Pet fee: USD 150.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003012810
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

MGM Springfield Hotel
MGM Springfield Hotel
MGM Springfield Springfield
MGM Springfield Hotel Springfield

MGM Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 908 out of 1392 reviews
Rating 8 - Good. 278 out of 1392 reviews
Rating 6 - Okay. 115 out of 1392 reviews
Rating 4 - Poor. 47 out of 1392 reviews
Rating 2 - Terrible. 44 out of 1392 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Everett

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Iris, Holliston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was noisy as we could hear the people in the rom next to us. Also, the hotel main areas looked a little worn and not as clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph A

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere
Stayed 1 night in Mar 2025

10/10 Excellent

Angel, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to the casino plenty of times. This time I decided to rent a room and try the restaurant. people that work there are professionals. I would have gave it 10 Stars but there's only five.
Stayed 1 night in Apr 2025

8/10 Good

Margaret

I found the hotel was very clean and everyone was very friendly and helpful! The restaurants were good. Overall experience was satisfactory!
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Greg

Stayed 1 night in Apr 2025

10/10 Excellent

Sorin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great day for a great price

I was only there for an overnight trip with my friend, but everything was completely up to my standards. The staff was extremely friendly. The room was wonderful. The shower was excellent, and the bed was absolutely wonderful.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfy room, great on site amenities.

First time staying here, but won't be the last. Room was comfortable and clean, everything worked. The casino was nice, good restaraunt and drink options right on site.
Stayed 1 night in Apr 2025

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful, staff very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Haaron

Stayed 1 night in Apr 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To many add on taxes after hotel fee is quoted. Casino room is to fenced off.
Stayed 1 night in Apr 2025

10/10 Excellent

Suzanne, Southwest Harbor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jojo

Stayed 2 nights in Apr 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Erin

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and well appointed with easy free parking.
Stayed 2 nights in Apr 2025

2/10 Terrible

Talonda

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Talonda

Disliked: Property conditions & facilities
I checked into the property at 2am it was very unsafe. There were men standing in from of the building and the doors were locked I had a suitcase and a bag that I had to go into the parking garage and park no valet or bell men to help with my bags or car . I had to walk through the casino to check in . I was stopped by a drunk man in the parking garage harassing me. When I finally got to the front desk the staff was nice and friendly, check in process was quick . The property should have a bell men , valet and security at the front door for there guest to check in 24 hours . I checked out the next day due to this treatment. I hope this helps someone else not stay here until they fix these issues.
Stayed 1 night in Apr 2025

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025