MGM Springfield

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MGM Springfield

8 restaurants, breakfast, lunch, dinner served; American cuisine
8 restaurants, breakfast, lunch, dinner served; American cuisine
Garden
Meeting facility
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pool
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
One MGM Way, Springfield, MA, 01103
  • MGM Springfield
    1 min walk
  • Cal Mare
    3 min walk
  • Springfield Union Station
    15 min walk
  • Hartford, CT (BDL-Bradley Intl.)
    21 min drive

Room options

Springfield King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Stay Well Main Street Queen

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Stay Well Main Street King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Main Street Queen

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Springfield Queen

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Main Street King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

MGM Springfield

Hotel with 8 restaurants, a quick walk to MassMutual Center
8 restaurants, a casino, and 5 bars/lounges are available at this hotel. Self parking is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and conference space.
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

MGM Springfield's great location gets high marks from our customers. During your stay, you're just a quick walk from MGM Springfield. Enjoy features like free self parking, plus 8 restaurants and 5 bars.
  • Free self parking
  • Enjoy American cuisine at TAP Sports Bar, one of the property's 8 restaurants and 5 bars/lounges
  • Cooked-to-order breakfast offered for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, 10 meeting rooms, and conference space
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Within a 10-minute walk of MassMutual Center and Naismith Memorial Basketball Hall of Fame
  • Dogs welcome for a fee
There are 8 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 5 bars/lounges. Event space at this hotel measures 10646 square feet (989 square meters) and includes conference space. A casino, a seasonal outdoor pool, and a vending machine are also featured at MGM Springfield. Self parking is free.

Smoking is allowed in designated areas at this 4-star Springfield hotel.

Guests can enjoy cooked-to-order breakfast for a fee.
TAP Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bill's Diner - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Wahlburgers - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Jack's Lobster Shack - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
The Chandler Steakhouse - This steakhouse specializes in American cuisine. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: USD 20-30 for adults and USD 12-20 for children
  • 8 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges

Restaurants on site

  • TAP Sports Bar
  • Bill's Diner
  • Wahlburgers
  • Jack's Lobster Shack
  • The Chandler Steakhouse

Things to do

  • Bowling alley
  • Seasonal outdoor pool

Family friendly

  • Bowling alley
  • Cots/infant beds (surcharge)
  • Fence around the pool
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference space (10646 square feet)
  • Meeting rooms - 10

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 147 casino gaming tables
  • 2500 casino slot machines
  • Casino (125000 square feet of space)
  • Casino sportsbook
  • Casino VIP room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 22.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 12 to 20 for children
  • Pet fee: USD 150.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003012810
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

MGM Springfield Hotel
MGM Springfield Hotel
MGM Springfield Springfield
MGM Springfield Hotel Springfield

MGM Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 800 out of 1251 reviews" "
Rating 8 - Good. 249 out of 1251 reviews" "
Rating 6 - Okay. 116 out of 1251 reviews" "
Rating 4 - Poor. 45 out of 1251 reviews" "
Rating 2 - Terrible. 41 out of 1251 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda, Refugio

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Zacha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the structure and the theme of the hotel. It was exactly what I needed, relax.
Stayed 1 night in Sep 2024

8/10 Good

Renee K Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kristie

Travelled with group
Liked: Cleanliness, amenities
Clean
Stayed 1 night in Sep 2024

8/10 Good

Sherry

Stayed 1 night in Sep 2024

2/10 Terrible

J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

AnnMarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. It was a last minute trip for me and my husband. The hotel was very clean and comfortable. We absolutely recommend!
Stayed 2 nights in Aug 2024

8/10 Good

Whitney

Liked: Staff & service, amenities, property conditions & facilities
Parking garage was free but very busy and you have to take the elevators down to the casino and walk halfway around the building to get to hotel elevators. I also overlooked there are no mini fridge or microwaves in queen rooms
Stayed 3 nights in Sep 2024

10/10 Excellent

Lilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms!
Stayed 1 night in Sep 2024

8/10 Good

Lucian, The Villages

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disappointing for a casino. Drive a little farther to the casinos in CT
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very close to the Big E Expo and we stay if we are going to a show.
Stayed 1 night in Sep 2024

6/10 Okay

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No refrigerator, no desk, two very small drawers. The hotel is located in a really shady area. Don’t go outside at night. Pros free parking, 10 minutes from the Big E, the Chandler Steakhouse, nice pool and a casino.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

8/10 Good

douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had to leave a day early for family,but would go back.
Stayed 2 nights in Sep 2024

8/10 Good

Margaret, Medford

Liked: Staff & service, property conditions & facilities
My bathroom had hair in the sink and on the floor
Stayed 1 night in Sep 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was the hotel was so close to the highway and close to train tracks that it was a bit noisy at night.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great once you figure out how to get in
Everything was super clean and staff was super friendly. The only thing that wasn’t good was trying to figure out where to park and enter from outside when first checking in. Thank goodness we ran into people not associated with the hotel that were helpful. Better signage and a real drop off area would be most helpful. If I hadn’t prepaid I probably would’ve said the heck with this and gone elsewhere. Otherwise it was a very enjoyable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and a lot of parking
Stayed 1 night in Sep 2024

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free parking!!! Love the theme of the room. So clean and convenient to the casino and other entertainment. It was a nice escape from the regular.
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberley

Liked: Amenities
Lovely comfortable room
Stayed 1 night in Sep 2024

2/10 Terrible

Nick

Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, comfortable, and beautifully decorated. Our room had kind of an upscale, old fashion study or library feel. The room was very quiet but they did have a noise machine to use as well which was a nive touch. It was also very easy to get to the hotel check-in from the parking garage. I enjoyed my stay.
Stayed 1 night in Sep 2024

8/10 Good

Nello

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room would constantly smell like pot. I know its legal in MA but i shouldn't be smelling it in my own room.
Stayed 5 nights in Sep 2024