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4.2 out of 5

"This is a nice enough hotel with decent sized rooms and a good bar. However, it is an hour's walk, a 35 min bus ride or £25 cab ride away from T5, on ... " More

By a verified traveller on Sun 28 Nov 2021

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 3 Single Beds, Connecting Rooms

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Deluxe Suite, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hilton London Heathrow Airport Terminal 5. During your stay, you'll be close to Windsor Castle. Features include free WiFi in public areas, plus 2 bars and a restaurant.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from Windsor Castle and 13 minutes from Thorpe Park
  • Airport shuttle service available for a fee

Hilton London Heathrow Airport Terminal 5 ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton London Heathrow Airport Terminal 5

Everyone (4)
5 out of 5

Posted by on 22 Jan 2022

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3 out of 5
This is a nice enough hotel with decent sized rooms and a good bar. However, it is an hour's walk, a 35 min bus ride or £25 cab ride away from T5, on a trading estate. Lots of airline staff stay here, having been brought from the airport in coaches. Considering the extra cost of cabs (the black cab queue at Heathrow can be long) and inconvenience of getting there I would stay in a closer hotel next time. I think the distance from the termial should be made clearer in the listing.

Posted by on 28 Nov 2021

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5 out of 5

Posted by on 7 Jul 2019

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5 out of 5
Unfortunately the pool closed when we checked in and was closed for the whole day on New Years Day. Couldn’t connect phone to television and YouTube doesn’t work however receptionist was able to upgrade our room to executive room which was Great with access to executive lounge. Room was bigger and better and felt more comfortable and exciting for New Year’s Eve. Food at the gallery was nice, had lunch and dinner there. Staff great and good food, manager offered us free desserts which was the best dessert.

Posted by on 2 Jan 2019

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3 out of 5
Bed hard and couldn't get HOT water to shower with, only tepid. Otherwise staff friendly and polite. Pleasant room.

Posted by , from Ipswich on 23 Sep 2018

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About the Hilton London Heathrow Airport Terminal 5

Location Poyle Road, Slough, England SL3 0FF

Property Features

Hilton London Heathrow Airport Terminal 5 offers its guests Access to hot tub, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 9149 square feet (850 square metres) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hilton London Heathrow Airport Terminal 5. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. This 4-star Slough hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 9149 sq ft of conference space
  • 850 sq. m of conference space
  • Built in 2011
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Wraysbury Station (3.5 km / 2.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton London Heathrow Airport Terminal 5 offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. 37-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

The Gallery – On-site restaurant.

Musettis Coffee Shop – This coffee shop serves lunch and light fare. Open daily.

River Bar – On-site bar. Open selected days.

Gallery Bar – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub, a sauna and a 24-hour fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and hot stone massages.

  • Hot stone massage
  • Deep tissue massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.95 per person
  • Airport shuttle fee: GBP 6.80 per person (one-way)
  • Airport shuttle fee per child: GBP 6.80 (one-way)
  • Self-parking fee: GBP 16.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton London Heathrow Airport Terminal
  • Hilton London Heathrow Airport Terminal 5
  • Hilton London Terminal 5
  • Hilton London Terminal 5 Hotel
  • Hilton London Terminal 5 Hotel Heathrow Airport
  • Hilton Terminal 5
  • Hilton Terminal 5 Heathrow Airport
  • Hilton Terminal 5 London
  • London Heathrow Airport Terminal 5 Hilton
  • Terminal 5 Hilton
  • Hilton London Heathrow Airport Terminal 5 Hotel Slough
  • Hilton London Heathrow Airport Terminal 5 Hotel
  • Hilton London Heathrow Airport Terminal 5 Slough
  • Hilton London Heathrow Termin
  • Hilton London Heathrow Airport Terminal 5 Hotel
  • Hilton London Heathrow Airport Terminal 5 Slough
  • Hilton London Heathrow Airport Terminal 5 Hotel Slough

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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