Hilton London Heathrow Airport Terminal 5

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Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Parking available
Hot tub
Room service
Air conditioning

Explore the area

Poyle Road, Colnbrook, Slough, England, SL3 0FF

Windsor Castle
‪11 min drive‬
Thorpe Park
‪13 min drive‬
LEGOLAND® Windsor
‪13 min drive‬
London (LHR-Heathrow)
‪12 min drive‬

Room options

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds, Business Lounge Access

28 sq m
City view
Sleeps 2
2 Twin Beds

Room, 1 King Bed

28 sq m
City view
Sleeps 2
1 King Bed

Suite, Business Lounge Access

55 sq m
City view
Sleeps 4
1 King Bed

Executive Room, 1 Queen Bed, Business Lounge Access

28 sq m
City view
Sleeps 2
1 Queen Bed

Family Room, 1 King Bed

28 sq m
City view
Sleeps 4
1 King Bed

Twin Room

28 sq m
City view
Sleeps 2
2 Twin Beds

Family Room, 3 Single Beds, Connecting Rooms

City view
Sleeps 4
3 Twin Beds

Room, 1 Queen Bed, Accessible

28 sq m
City view
Sleeps 2
1 Queen Bed

Executive Room, 1 King Bed, Business Lounge Access

28 sq m
City view
Sleeps 2
1 King Bed

Deluxe Suite, Business Lounge Access

65 sq m
City view
Sleeps 4
1 King Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

for 1 room

includes taxes & fees

1 May - 2 May

About this property

Hotel with bars, in the vicinity of Windsor Castle

A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Hilton London Heathrow Airport Terminal 5 offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. 37-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a 24-hour fitness center.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.

Our customers tell us they can't get enough of the helpful staff at Hilton London Heathrow Airport Terminal 5. During your stay, you'll be close to Windsor Castle. Features include free WiFi in public areas, plus 2 bars and a restaurant.

Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
Full breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Guests have great things to say about the clean accommodations and the helpful staff
11 minutes by car from Windsor Castle and 13 minutes from Thorpe Park
Airport shuttle service available for a fee

Hilton London Heathrow Airport Terminal 5 offers its guests a hot tub, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center and 8 meeting rooms. Event space at this hotel measures 9149 square feet (850 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hilton London Heathrow Airport Terminal 5. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

This 4-star Slough hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

The Gallery - Onsite restaurant.

Musettis Coffee Shop - This coffee shop serves lunch and light fare. Open daily.

River Bar - Onsite bar. Open select days.

Gallery Bar - Onsite bar. Open daily.

24-hour room service is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge) from 4:30 AM to midnight at scheduled times
Parking on site (GBP 16 per night)
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 6:30 AM to 10:30 AM for a fee: GBP 20.95 per person
2 bars/lounges
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Gallery Bar
Musettis Coffee Shop
River Bar
The Gallery

Things to do

24-hour gym
Hot tub
Sauna
Steam room
TV in common areas

Family friendly

Children's games
Free cot
In-room sofa bed
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance

Business services

8 meeting rooms
9,149 square feet of conference space
Business centre

Outdoors

Garden
Picnic area
Terrace

Spa

Deep-tissue massages
Hot stone massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
13 accessible parking spaces
Accessible airport shuttle
Lift (89 centimetre wide door)
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (76 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Sofa bed

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

37-inch LCD TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Minibar

Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 20.95 per person
Airport shuttle fee: GBP 6.80 per person (one-way)
Airport shuttle fee per child: GBP 6.80 (one-way)
Self parking fee: GBP 16.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Heathrow Airport Terminal

Hilton London Heathrow Airport Terminal 5

Hilton London Terminal 5

Hilton London Terminal 5 Hotel

Hilton London Terminal 5 Hotel Heathrow Airport

Hilton Terminal 5

Hilton Terminal 5 Heathrow Airport

Hilton Terminal 5 London

London Heathrow Airport Terminal 5 Hilton

Terminal 5 Hilton

Hilton London Heathrow Airport Terminal 5 Hotel Slough

Hilton London Heathrow Airport Terminal 5 Hotel

Hilton London Heathrow Airport Terminal 5 Slough

Hilton London Heathrow Termin

Hilton London Heathrow Airport Terminal 5 Hotel

Hilton London Heathrow Airport Terminal 5 Slough

Hilton London Heathrow Airport Terminal 5 Hotel Slough

Hilton London Heathrow Airport Terminal 5 Reviews

7.8

Good

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

Gaynor

Travelled with family

14 Jan 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

paul

14 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

2/10 Terrible

Mejrem

Travelled with partner

12 Jan 2025

Disliked: Cleanliness, staff & service

While I appreciated the cleanliness, the lack of staff at the front desk was one of the many complaints I have. 1-2 staff at the desk with an almost full hotel. Staff were very rude and cold. Found a hair in my food TWICE once at breakfast and once at dinner. Extremely inconvenient the way they don't have a vending machine for simple drinks such as soda cans. I had to pay for water which is a joke, £10 per bottle may I add. Really really horrible experience honestly. Honestly I would appreciate compensation thats how bad of an experience I had.

Stayed 3 nights in Dec 2024

10/10 Excellent

candy

11 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay before a flight would definitely stay again.

Stayed 1 night in Jan 2025

6/10 Okay

Roberta

11 Jan 2025

Disliked: Property conditions & facilities

Stayed 1 night in Jan 2025

6/10 Okay

Tony

11 Jan 2025

Disliked: Property conditions & facilities

The property was fine and what you would expect from a Hilton, however the heat was not working in our room and we made several attempts to contact someone to report this and we were never able to get a hold of anyone. The only way it was addressed was the cleaning staff providing additional blankets. Also the seals in the shower were not working properly and the shower leaved all over the floor.

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

9 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

2/10 Terrible

Fleur

8 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast very bad! Tasteless Customer service line from room not reachable.

Stayed 6 nights in Dec 2024

8/10 Good

Conilios

7 Jan 2025

Stayed 1 night in Dec 2024

8/10 Good

Christopher, Buxton

Business traveller

6 Jan 2025

Liked: Cleanliness, staff & service, amenities

Good location for London and Oxford M40 corridor but beginning to show its age a bit when you look a little closer. Still a good hotel with a great breakfast and bar, just needs to give their carpets a thorough deep clean and make sure various plumbing and electrics are all working. Although probably not something the typical guest type (flying long haul out or back from UK) are likely to notice this.

Stayed 5 nights in Nov 2024

10/10 Excellent

Laura

31 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious stay

Terrific hotel, plentiful bathroom products if needed and my bed was extremely comfortable and the room was white glove clean!! I was randomly selected as "the guest of the day" which provided me to an Executive Room, access to the Executive Lounge and a free breakfast! Such a great surprise!! The light snack of fruit, chocolate, cookies and smoothie after a late night arrival was greatly appreciated! Special mention must be made of the night receptionst, Geetanjali Sharma, who is a great asset to this hotel and the epitome of graciousness and professionalism!! I wouldn't hesitate to recommend staying here!

Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

28 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

GURINDERPAL

Travelled with partner

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We got free drinks and snacks at bar with voucher.

Stayed 1 night in Dec 2024

10/10 Excellent

Glenn

Business traveller

22 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Tina

Travelled with group

21 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

6/10 Okay

Mark

21 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Lillian

19 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

19 Dec 2024

Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Business traveller

14 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

My reservation was paid upfront through Expedia but the hotel insisted on charging me again anyway. They basically put the issue on to me to resolve a problem between Expedia and themselves. I’m now out of pocket and chasing a query I had no responsibility for. Just a poor service with very little ownership or acceptance on their part. Pool was also closed with no apology offered.

Stayed 1 night in Dec 2024