Mercure Sheffield St Paul's Hotel & Spa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Indoor pool, pool loungers
Exterior
Terrace/patio
Champagne bar
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet-friendly

Explore the area

Map
119 Norfolk Street, Sheffield, England, S1 2JE
  • Sheffield Winter Garden
    ‪1 min walk‬
  • Millennium Gallery
    ‪2 min walk‬
  • Crucible Theatre
    ‪2 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪29 min drive‬

Room options

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Privilege, Room

7.6 out of 10
Good
(5 reviews)
  • 28.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Twin Room, 1 Double Bed

8.4 out of 10
Very good
(58 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Sheffield St Paul's Hotel & Spa

Hotel with a full-service spa, steps from Sheffield Winter Garden
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Mercure Sheffield St Paul's Hotel & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Sheffield Winter Garden. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at The Yard at St. Pauls
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, massages, or manicures and pedicures at Spa Naturelle
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Sheffield Winter Garden and Millennium Gallery
  • Dogs welcome for a fee
Mercure Sheffield St Paul's Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A fitness center, spa services, and a terrace are also featured at the business-friendly Mercure Sheffield St Paul's Hotel & Spa.

This 4-star Sheffield hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
The Yard at St. Pauls - This restaurant specializes in British cuisine and serves lunch and dinner.
The Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Languages

English, French, Greek, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 12 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Yard at St. Pauls
  • The Champagne Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 12 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night
  • Facilities fee: GBP 10 per person and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.
The listed facilities fee is charged per adult, per entrance, to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Mercure Sheffield St Paul's Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1003 reviews" "
Rating 8 - Good. 273 out of 1003 reviews" "
Rating 6 - Okay. 133 out of 1003 reviews" "
Rating 4 - Poor. 83 out of 1003 reviews" "
Rating 2 - Terrible. 48 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Clare

Travelled with family
Liked: Cleanliness, room comfort
Misleading advertising spa hotel
We chose this hotel in particular as it has a pool and we wanted that spa experience to have a little relax and chill out time but what they don’t tell you is that you have to pay £10 extra per person each time you use it. So kind of ruined the main reason we chose this hotel. I’ve checked even if I booked today and they still do not mention this. Very misleading.
Stayed 1 night in Oct 2024

10/10 Excellent

Manish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location with spacious room
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Staff very friendly.
Stayed 1 night in Oct 2024

8/10 Good

Jackie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location brilliant
Comfortable bed . Generally the hotel room was cool couldn't turn up temp hotel rather cool esp breakfast area Service excellent Location excellent
Stayed 1 night in Oct 2024

8/10 Good

Kate

Liked: Cleanliness, staff & service, room comfort
Lovely quiet hotel in central location.
Lovely quiet hotel in central location. Breakfast was good and room was spacious.
Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, room comfort
Just a bit of a disappointment
Positives were location, the bed was super comfy, the air con was brilliant (not noisy and worked), very clean and no waiting about for service as well as a decent breakfast. Downsides were, the shower did not get hot or close to warm, mentioned this on checkout and it was noted down - wasn't after a discount or anything but not even a sorry. I don't think there was any malice or anything just more the fact that some of the staff didn't seem to register that it was an issue. The staff we're not bad but lacked a awareness. The hotel too, although not bad but rather dated in the rooms, 90's, I think we just expected more. The service / shower combo is the primary reason for the 3* review.
Stayed 1 night in Oct 2024

2/10 Terrible

MRS C

Stayed 1 night in Oct 2024

6/10 Okay

Prys

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Stayed 1 night in Sep 2024

6/10 Okay

Meiling

not in my favorite
This will not be in my return list, Both service and the condition overall were not what I had expected. Spa was not a Spa, it was more like an attach business next to the hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Eleanor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a lovely hotel but we booked it for the pool and it doesn’t make it clear at any point during booking that there’s a £10 charge to use the pool. I’ve never been charged to use a hotel pool when you’re staying there before. Other than that it’s a nice hotel in a great location.
Stayed 2 nights in Sep 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great for city break
Stayed 1 night in Jul 2024

6/10 Okay

Louise

Stayed 1 night in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great hotel
I’ve stayed here a couple of times in recent weeks. The location is fantastic. The staff are always welcoming and friendly. I’ve had two different rooms - both much larger than your average double room, only difference seemingly between privilege and “standard” rooms being the size of the TV and slightly larger bed. Nice to have both a shower and bath (separate). Very good value for money especially given the access to a proper gym.
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Stayed 2 nights in Aug 2024

6/10 Okay

paul

Disliked: Amenities, property conditions & facilities
hotel room decor is a bit dated. the spa / pool was an extra and facilities poor. the guest lockers are in the sauna area, most are broken and its so dark you cant see the combination locks! location is great, there are nice hotels next door and opposite the square. would not rush back
Stayed 1 night in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been better if had own parking. Also, on the directions ..to recommend driving to the car park and walk. Around the hotel is all pedestrianised so you can’t even drive up to it to unload your car unless you know the area well.
Stayed 1 night in Sep 2024

10/10 Excellent

Lesley

Liked: Amenities
Quick, early check in. Ideal area for getting to theatres Big spacious room Excellent view of the Peace Gardens ( extra £5 worth it) Comfy bed Excellent breakfast
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Good location. Rooms clean. Property getting tired, tvs need updating, previous stays the pool and sauna included in price but now additional charge.
Stayed 5 nights in Aug 2024

8/10 Good

Jeremy

Liked: Staff & service
Great location, but no on-site parking. No kettle or even water bottles in the room. Generally a nice place.
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Stayed 5 nights in Sep 2024