Mercure Sheffield St Paul's Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Indoor pool, pool loungers
Front of property
Terrace/patio
Exterior
Champagne bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
119 Norfolk Street, Sheffield, England, S1 2JE
  • Sheffield Winter Garden
    1 min walk
  • Millennium Gallery
    2 min walk
  • Crucible Theatre
    2 min walk
  • Doncaster (DSA-Sheffield)
    29 min drive

Room options

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Privilege, Room

  • 28.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Twin Room, 1 Double Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Mercure Sheffield St Paul's Hotel & Spa

Hotel with a full-service spa, steps from Sheffield Winter Garden
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Mercure Sheffield St Paul's Hotel & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from University of Sheffield. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at The Yard at St. Pauls
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, body wraps, or body treatments at Spa Naturelle
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Sheffield Winter Garden and Millennium Gallery
Mercure Sheffield St Paul's Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A fitness center, spa services, and a terrace are also featured at the business-friendly Mercure Sheffield St Paul's Hotel & Spa.

This 4-star Sheffield hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
The Yard at St. Pauls - This restaurant specializes in British cuisine and serves lunch and dinner.
The Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Languages

English, French, Greek, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 12 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Yard at St. Pauls
  • The Champagne Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 12 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night
  • Facilities fee: GBP 10 per person and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.
The listed facilities fee is charged per adult, per entrance, to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Mercure Sheffield St Paul's Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1002 reviews" "
Rating 8 - Good. 275 out of 1002 reviews" "
Rating 6 - Okay. 131 out of 1002 reviews" "
Rating 4 - Poor. 83 out of 1002 reviews" "
Rating 2 - Terrible. 47 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great hotel
I’ve stayed here a couple of times in recent weeks. The location is fantastic. The staff are always welcoming and friendly. I’ve had two different rooms - both much larger than your average double room, only difference seemingly between privilege and “standard” rooms being the size of the TV and slightly larger bed. Nice to have both a shower and bath (separate). Very good value for money especially given the access to a proper gym.
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Stayed 2 nights in Aug 2024

6/10 Okay

paul

Disliked: Amenities, property conditions & facilities
hotel room decor is a bit dated. the spa / pool was an extra and facilities poor. the guest lockers are in the sauna area, most are broken and its so dark you cant see the combination locks! location is great, there are nice hotels next door and opposite the square. would not rush back
Stayed 1 night in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been better if had own parking. Also, on the directions ..to recommend driving to the car park and walk. Around the hotel is all pedestrianised so you can’t even drive up to it to unload your car unless you know the area well.
Stayed 1 night in Sep 2024

10/10 Excellent

Lesley

Liked: Amenities
Quick, early check in. Ideal area for getting to theatres Big spacious room Excellent view of the Peace Gardens ( extra £5 worth it) Comfy bed Excellent breakfast
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Good location. Rooms clean. Property getting tired, tvs need updating, previous stays the pool and sauna included in price but now additional charge.
Stayed 5 nights in Aug 2024

8/10 Good

Jeremy

Liked: Staff & service
Great location, but no on-site parking. No kettle or even water bottles in the room. Generally a nice place.
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Stayed 5 nights in Sep 2024

6/10 Okay

Gavin

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is in a great area but is looking a bit tired and in need of a renovation. Breakfast was also poor quality. Lobby area is great.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel and location.Nice breakfast.Thought it was a shame would have to pay £10 each to use the pool though.
Stayed 1 night in Sep 2024

10/10 Excellent

Rob

Travelled with partner
Liked: Amenities
Great location Good selection breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Stayed 1 night in Aug 2024

8/10 Good

Armanda

Stayed 1 night in Aug 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Chandra

Stayed 1 night in Aug 2024

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly check in staff who were helpful. Room close to the lifts which was noisy at night. Spacious room which was clean. Fridge didn’t work.
Stayed 2 nights in Aug 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay for a 30th birthday celebration in Sheffield. Convenient location, really good price and huge room which even had a separate sitting area. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, room comfort
Lovely hotel. Room was huge and a beautiful view of the gardens which we got free. Wonderful man on reception he was so helpful. Free drinks voucher while waiting for room (even though we were early) breakfast good. We came for the spa, it was ok but very overpriced, the thermal rooms are ok but not enough to have a spa 'day' pool nice but one depth throughout. Definitely not worrh the amount they charge
Stayed 1 night in Aug 2024

8/10 Good

Graham

Stayed 1 night in Aug 2024

2/10 Terrible

Gareth

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay.
Comfy room. Friendly service. Be aware pool is £10 per day.
Stayed 1 night in Aug 2024

10/10 Excellent

KEITH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Sarah

Travelled with partner
Liked: Cleanliness
We've stayed in this hotel many times as a night away from our kids and a huge selling point was being able to use the spa facilities. On arrival we were told this was an extra charge of £10 per person per visit (so using it on arrival and itln th morning would be £40!) This was not stated when booking through Expedia so somebody needs to amke it very clear!
Stayed 1 night in Aug 2024

6/10 Okay

Marcus

Liked: Cleanliness, amenities
Disliked: Staff & service
Overall a good stay but red flags that irritate. Firstly they pushed for an upgrade with advance emails. I'm sure the rooms were larger but I'm not convinced better. There was a lack of sockets, the Nespresso machine was plugged into a faulty socket so needed to mive furniture around to get it working. No USB sockets and just one for laptop, personal mobile and work phone so couldnt charge all overnight. Staff knocked on door and promptly entered room rather than waiting, this is rude and an invasion of privacy.
Stayed 3 nights in Aug 2024