Britannia Grand Hotel Scarborough

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Britannia Grand Hotel Scarborough

Exterior
Twin Room, Sea View
Exterior
Lobby sitting area
Theatre show

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
St. Nicholas Cliff, Scarborough, England, YO11 2ET
  • South Bay Beach
    3 min walk
  • Mecca Bingo
    6 min walk
  • Scarborough Spa
    7 min walk

Room options

Basic Double Room, No Windows

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Sea View

  • 3.3 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Standard Twin Room

  • 3.3 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room

  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room

  • 3.3 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room, Sea View

  • 3.3 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Britannia Grand Hotel Scarborough

Sun and fun on the beach, near Scarborough Open Air Theatre
At Britannia Grand Hotel Scarborough, hit the beach, dine onsite at The Harbour Lights, or enjoy a drink at one of the hotel's 2 bars/lounges.
Britannia Grand Hotel Scarborough offers 413 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with desks and desk chairs. This Scarborough hotel provides wireless Internet access for a surcharge. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Britannia Grand Hotel Scarborough's great location gets high marks from our customers. During your stay, you're just a quick walk from Rotunda Museum. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include a front-desk safe, meeting rooms, and a conference center
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Scarborough Open Air Theatre and 8 minutes from North York Moors National Park
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A library, a terrace, and a vending machine are also featured at the business-friendly Britannia Grand Hotel Scarborough. You'll have access to the indoor pool at a partner property.

This 3-star Scarborough hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 9 AM to 10 AM.
The Harbour Lights - This buffet restaurant serves breakfast and dinner.
Premier Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Languages

English, Latvian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for GBP 8 per day; discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 9 AM–10 AM on weekends: GBP 12.50 for adults and GBP 8 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Restaurants on site

  • The Harbour Lights
  • Premier Restaurant

Things to do

  • Access to nearby indoor pool
  • Motorised watercraft

Family friendly

  • Access to nearby indoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 8 for children
  • Fee for in-room wireless internet: GBP 7 per 24-hour period (rates may vary)
  • Nearby parking fee: GBP 8 per day (62 ft away)
  • Pet fee: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

Property is also known as

Britannia Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Scarborough Grand Hotel
Scarborough Grand Hotel
Grand Hotel Scarborough
Grand Scarborough
Britannia Grand Hotel
Britannia Grand
The Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Grand Hotel Scarborough Hotel
Britannia Grand Hotel Scarborough Scarborough
Britannia Grand Hotel Scarborough Hotel Scarborough

Britannia Grand Hotel Scarborough Reviews

Reviews

6.6
Rating 10 - Excellent. 375 out of 1584 reviews" "
Rating 8 - Good. 415 out of 1584 reviews" "
Rating 6 - Okay. 282 out of 1584 reviews" "
Rating 4 - Poor. 189 out of 1584 reviews" "
Rating 2 - Terrible. 323 out of 1584 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Fergal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No support in mattress spring, lying on bed mattress collapsed to bed base, decor in corridors very tatty, carpets very poor condition, room very hot and outdated, room door very poor lock, could be opened with a dinner fork, hour long queue to check in
Stayed 2 nights in Aug 2024

4/10 Poor

Karl

Stayed 2 nights in Jul 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, room was a good size and clean. The terrace needed a good clean and tidy up as there were not enough bins, cigarette butts were every.
Stayed 1 night in Aug 2024

2/10 Terrible

Michaela

Stayed 1 night in Aug 2024

4/10 Poor

david

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
i know we get what we pay for ,but bathroom shoddy and dirty the bed is absolutely pathetic solid lumpy and roll out as its tilting out may i suggest one of your bosses actually takes time to look around and see what your offering this is second time been to the grand, but grand its not unless its down for roughs and up for the posh. so sorry will never come back again
Stayed 3 nights in Aug 2024

6/10 Okay

Jamie

Travelled with family
Disliked: Room comfort
Suprised by how it looked inside , not run down like thought . Room's were nice enough but sea view rooms are not that great due to the filthiness off the windows outside due to seagulls and becsuse of single pane windows kept us awake all night . The entertainment room is a bit outdated and the lift and stairs also . If it wasnt for the seagulls i think it would of been a pleasant stay and would there again due to the location
Stayed 1 night in Aug 2024

4/10 Poor

Stephanie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The building is very grand,the Empress bar and sun terrace are lovely. The room was clean and a lovely see view but for the last day our TV wouldn't work and I was told by the Duty manager that it couldn't be repaired or replaced which I was really not happy about!!
Stayed 3 nights in Aug 2024

2/10 Terrible

Steve

Disliked: Property conditions & facilities
Toilet seat broke Tv could not get a picture all funny colours So not the best
Stayed 2 nights in Aug 2024

2/10 Terrible

Claire

Travelled with partner
Absolutely terrible stay will never stay again we came to stay for my 40th birthday this was our first stay and will be our last we checked in quite late as we arrived late we entered our room and it was so hot we thought the heating had been on it was unbearably hot we had one window which opened about 4 cm so didn’t make any difference whatsoever I went down to reception to report the heat problem to be told that they would provide another fan which never got brought to us we used the one fan provided which made absolutely no difference as it was just circulating hot air me and my partner wanted to leave but was unable to afford another hotel we checked out at 6am after having maximum an hours sleep all night the receptionist didn’t even ask how our stay was or thank us she was particularly rude me and my partner spend my 40th birthday night too and tailing as it was so hot in the room we couldn’t even sleep next to each other it completely ruined my birthday we had seen the hotel on tv and presumed it would be a good hotel to say we were disappointed was an understatement would not recommend and certainly would never ever stay there again it was terrible
Stayed 1 night in Aug 2024

10/10 Excellent

Aurelijus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a twin sea view room for 1 night. The room was clean spacious had kettle tea and coffee making facilities. Iron, ironing board, tv, fan. I would return and the staff are very attentive and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Utterly disgusting. Damp and mould in the room. Litter in the corridors, lifts were dirty. Also a domestic kicking off and no one available to deal with it and told there's no security.
Stayed 1 night in Aug 2024

8/10 Good

Danielle

Stayed 1 night in Aug 2024

6/10 Okay

Raymond

Disliked: Staff & service, property conditions & facilities
Run down
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exerlent stay
Room was clean but when i ask for tea bags etc they only gave 2 teabags 2 coffees 2 milk so had to keep wasting time going back quewing sometimes to get more also no spare pillows in wardrobe again
Stayed 3 nights in Aug 2024

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was terrible. Watered down juice. Hard eggs,hard sausages. Luke warm everything else . Manager at breakfast was not friendly, acted like we were a nuisance. Dirty window sills with dead flies in restaurant
Stayed 1 night in Aug 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
A very historical place indeed ..
Stayed 3 nights in Aug 2024

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely shocking. Booked a standard double no window upgraded when we were there to a ‘CIty room’ as that’s all that was offered to us nothing else so I paid £20 extra when arriving. I informed the hotel on email a day before arriving I had 2 kids with us and explained 1 is sharing the bed with us and 1 in a travel cot which we provided. When arriving we checked into our room which was no bigger than a tiny box room so we had went and spoke to reception which we were told we ‘only’ upgraded to a city double. I had explained we were only offered that and nothing else and had already told the receptionist. They then give us another room when I arrived into the room it was 2 twin beds when I had already explained 2 previous times that my daughter was stopping in a bed with us. They then proceeded to argue even though we had proof of us informing them via email we got put into another room and by that point I was really sick of going downstairs so just slept in it. But was like sleeping on a brick was the worst experience I’ve ever had in a hotel. Don’t waste your money.
Stayed 1 night in Aug 2024

4/10 Poor

holly

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The bath room wasn’t clean stunk like fish and no ventilation it was too hot very claustrophobic To was very rubbish
Stayed 3 nights in Aug 2024

4/10 Poor

RAHUL

Travelled with partner
Disliked: Property conditions & facilities
Very old property, not maintained well. Not worth the amount what I paid.
Stayed 1 night in Jul 2024

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Bridget

Travelled with family
We booked for 3 nights and I think they should come nd replace the coffee, tea etc.
Stayed 3 nights in Aug 2024

2/10 Terrible

Cherell

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room next to function room so music was going on till midnight and couldn't get to sleep. Stains all over the walls. Rude staff. Shouting and arguing till gone 4am. Will never stay at this hotel again and I will never recommend either.
Stayed 1 night in Aug 2024