Britannia Grand Hotel Scarborough

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Britannia Grand Hotel Scarborough

Exterior
Lobby sitting area
Exterior
Exterior detail
2 bars/lounges

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
St. Nicholas Cliff, Scarborough, England, YO11 2ET
  • South Bay Beach
    3 min walk
  • Mecca Bingo
    6 min walk
  • Scarborough Spa
    7 min walk

Room options

Basic Double Room, No Windows

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Sea View

  • 3.3 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Standard Twin Room

  • 3.3 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room

  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room

  • 3.3 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room, Sea View

  • 3.3 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Britannia Grand Hotel Scarborough

Fun on the beach, near Scarborough Open Air Theatre
At Britannia Grand Hotel Scarborough, hit the beach, dine onsite at The Harbour Lights, or enjoy a drink at one of the hotel's 2 bars/lounges.
Britannia Grand Hotel Scarborough offers 413 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with desks and desk chairs. This Scarborough hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Britannia Grand Hotel Scarborough's great location gets high marks from our customers. During your stay, you're just a quick walk from Rotunda Museum. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms, and a conference center
  • Guests have great things to say about the helpful staff and the location
  • Steps from Rotunda Museum and 3 minutes by foot from South Bay Beach
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A library, a terrace, and a vending machine are also featured at the business-friendly Britannia Grand Hotel Scarborough. You'll have access to the indoor pool at a partner property.

This 3-star Scarborough hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 9 AM to 10 AM.
The Harbour Lights - This buffet restaurant serves breakfast and dinner.
Premier Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Languages

English, Latvian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for GBP 8 per day; discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 9 AM–10 AM on weekends: GBP 12.50 for adults and GBP 8 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Restaurants on site

  • The Harbour Lights
  • Premier Restaurant

Things to do

  • Access to nearby indoor pool
  • Motorised watercraft

Family friendly

  • Access to nearby indoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 8 for children
  • Nearby parking fee: GBP 8 per day (62 ft away)
  • Pet fee: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

Property is also known as

Britannia Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Scarborough Grand Hotel
Scarborough Grand Hotel
Grand Hotel Scarborough
Grand Scarborough
Britannia Grand Hotel
Britannia Grand
The Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Grand Hotel Scarborough Hotel
Britannia Grand Hotel Scarborough Scarborough
Britannia Grand Hotel Scarborough Hotel Scarborough

Britannia Grand Hotel Scarborough Reviews

Reviews

6.6
Rating 10 - Excellent. 370 out of 1553 reviews" "
Rating 8 - Good. 411 out of 1553 reviews" "
Rating 6 - Okay. 276 out of 1553 reviews" "
Rating 4 - Poor. 183 out of 1553 reviews" "
Rating 2 - Terrible. 313 out of 1553 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

STEPHEN

Liked: Cleanliness, amenities
Disliked: Staff & service
We arrived and checked in quickly which was good and had a pleasant enough chap deal with us. We were on the first floor right next to the lifts so we already knew it would probably end up being noisy. We walked in we were greeted by a strong pleasant lemon smell. The room was bigger than I was expecting and the windows were huge and let in so much light which was nice. After a quick look round we did notice brown stains up the wall like someone had thrown tea or coffee up them and we found paperwork from a previous guest on top of the wardrobe which was 3 months old!! Bathroom was lovely although I think baths are outdated for hotels but no complaints there. Only negatives for us in the room were the rock hard mattresses and pillow. Later on we went down to reception and asked for a second pillow as I am disabled and need a second for support. The receptionist was quite rude and refused to give me one which I found really bad; this is the first hotel where I have been refused a second pillow to help me! Night one we slept fine but on our second day someone was moved into the room above us. The person in there spent all night walking round the room which made the floor boards creek and kept us awake all night. I know its an old building but the floor boards need looking at. We also had a nail sticking up through the carpet near the bathroom so had to be careful of that at all times. Overall was enjoyable but does need some love and attention on it.
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

6/10 Okay

Stu

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in my opinion is one of the greatest and grandest hotels in the world…. Why you may wonder? Google it and you’ll know….
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Travelled with partner
Room was fab, although it was floor floors down and no working lift. Did not appreciate fire alarm going off at 5.30am but cant be helped. Windows in room considering they were ground level on seafront have not been cleaned for years could do with bring cleaned.Checking in a nightmare very slow and upto an hour wait. Needs to be staggered maybe checkin times vary and do one floor at a time.
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when visitng Scarborough. Such an amazing building. Staff always lovely and helpful. Last 2 times we've been we've been checked in by same ataff member. I didnt get her name but she is particularly lovely and welcoming.
Stayed 1 night in Sep 2024

2/10 Terrible

Adam

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Stood waiting to check in while other reception staff done nothing . Fire alarm went off for no reason had to evacuate the building at 5:15 which woke up my son and never got back to sleep
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Jareth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible inedible food and the room was.... Not great either. Not a great experience
Stayed 1 night in Sep 2024

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door lock damaged. Bathroom door hanging off. Dust mites in the bad. Rude staff. Blocked sink. Paid for a room with a window but couldn’t see out of it for the dirt and grime. Never again. Stay away from this hotel. It’s a shame because it’s a beautiful building.
Stayed 4 nights in Sep 2024

4/10 Poor

Tracey

Travelled with family
Disliked: Staff & service, amenities
Booked a twin sea view room, but on arrival told it was only a standard room as the choice on hotels.com is incorrect, and are only standard rooms. Told the room with sea views was two floors down and the lift was broken. I said that’s was no good as my mum suffered from severe copd. Given a disabled room, only given one pillow each. When I asked for another pillow informed no spare ones available in hotel given towels to use.no proper sink, no hot water. Spoke with agent for website who said as I paid with the hotel direct they could not offer me compensation, they contacted the hotel who agreed to change our room. Offered downstairs yet again declined as before. Offered executive room but at a charge to me declined. The whole experience from both sides hotel & website was disappointing, not very supportive. It was meant to be a relaxing break for my mum, the whole room experience was a total let down. I felt I got no support from both sides. One very disappointed customer.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Well was nervous booking, but we actually loved our couple of days stay. When booking in got a slight upgrade from two singles sea view to a family seaview(double and a single). The price we payed is what we usually pay at a Travelodge, to have a room with a lovely sea view in a magnificent building was great value. Second night after a lovely meal at an Italian restaurant nearby we returned to the hotel for a few drinks , we then went thru to the ballroom and watched an ABBA tribute act again adding to the amazing value. As you can guess we enjoyed our stay, and we will hopefully return sometime next year.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sujith

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Staff & service
Love it
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Liked: Cleanliness, amenities
The way breakfast was run clearing away the food when still half hour to close down I like a steady breakfast but doing that made me want to rush it
Stayed 7 nights in Sep 2024

10/10 Excellent

Glynn

Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with partner
Liked: Amenities
Check in was slow always is but once in fantastic stay . Wish there was more of a better dinner menu tho . Some stuff members need retraining as there bit slow other than that I enjoyed my stay
Stayed 3 nights in Sep 2024

8/10 Good

Ermina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but with a wonderful sea view. Room is clean and smells good. Very easy check in, staff are polite and helpful. 2 days and we did had a great time. When I saw majority of the negative reviews after I booked I cannot help but be anxious of what to expect when I get there. But no, everything went really well. The surrounding area specially the beach is clean. Sitting on different benches with beautiful seaview angles is really relaxing.
Stayed 2 nights in Sep 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
My first stay at the Grand Hotel and I enjoyed my time, not that I was in the hotel much, but it was good for what I needed. Will be staying again next year.
Stayed 2 nights in Sep 2024

6/10 Okay

Zdenko

Liked: Staff & service, amenities
Stayed 1 night in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was hotel of my life.
Rusty shower Toilet wouldnt flush so had to use shower as a toilet. Reported and was refused a room change. Bathroom door wouldnt shut when using toilet/shower. Wrong type of room to our booking. Broken/squeaky floor boards could hear when people walking around. Room not cleaned properly as waste paper(looked like blood) left on the floor. Old fashioned key the size of a ruler...had to take it out all day/night with us
Stayed 1 night in Sep 2024

2/10 Terrible

Natasha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldnt recommend it
Stayed 1 night in Sep 2024