Hotel du Vin & Bistro Poole

4.0 star property

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Photo gallery for Hotel du Vin & Bistro Poole

Property amenity
Lounge
Bar (on property)
Suite
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Parking available

Explore the area

Map
Thames Street, Poole, England, BH15 1JN
  • Poole Quay
    ‪5 min walk‬
  • RNLI College
    ‪8 min walk‬
  • Poole Harbour
    ‪9 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪19 min drive‬

Room options

Classic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Signature Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel du Vin & Bistro Poole

Eco-certified Poole hotel in Poole Old Town with a 24-hour front desk
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space, and dry cleaning are onsite.
Hotel du Vin & Bistro Poole offers 38 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel du Vin & Bistro Poole. During your stay, you're just a quick walk from Poole Harbour. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at Bistro du Vin
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from Poole Harbour and 13 minutes from Bournemouth International Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 635 square feet (59 square meters) and includes conference space. The eco-certified Hotel du Vin & Bistro Poole also features tour/ticket assistance, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Poole hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Bistro du Vin - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15 per night)
  • Limited on-site parking
  • Off-site parking within 492 ft (GBP 12.50 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 24 for adults and GBP 12.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Bistro du Vin

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (635 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12.50 for children
  • Self parking fee: GBP 15 per night
  • Nearby parking fee: GBP 12.50 per night (492 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bistro Poole
Hotel Vin & Bistro Poole
Vin Bistro Poole
Hotel Vin Bistro Poole
Hotel du Vin Bistro Poole
Du Vin & Bistro Poole Poole
Hotel du Vin & Bistro Poole Hotel
Hotel du Vin & Bistro Poole Poole
Hotel du Vin & Bistro Poole Hotel Poole

Hotel du Vin & Bistro Poole Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 402 out of 645 reviews
Rating 8 - Good. 166 out of 645 reviews
Rating 6 - Okay. 52 out of 645 reviews
Rating 4 - Poor. 18 out of 645 reviews
Rating 2 - Terrible. 7 out of 645 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

LOUISE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a quick 1 night stay. I was traveling with my elderly mum and Brooke on reception was so kind and accommodating. The room with accessible bathroom was excellent. Great location to enjoy the old town and very good breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Mt

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and super dog friendly. Would definitely come again
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, room comfort
Above and Beyond
There was nothing that was too much trouble for the hotel and the staff. I made requests that, in some cases were not normal procedure for them, but they stepped up and provided the support I requested. I cannot recommend this hotel more highly. It really was first class.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay here over all. It’s a quaint building, with a lovely bar and restaurant area, and a nice walk along Poole quay just at the end of the street. The room however (named Mac Forbes), faced onto the street like a shop window which was odd and so we felt we couldn’t keep the curtains open. The exit for the Mill House annex (which the room was in) was right by our room door, so we heard all comings and goings. I’m told the door is being moved to the other end of corridor away from the room which will address this issue. Otherwise, it was a very comfortable room. We did have an issue with the shower, which was clearly broken (scalding hot only) which I reported on check out. Although there was nothing to be done about it at that stage, the manager dealt with this to my satisfaction.
Stayed 1 night in Oct 2024

10/10 Excellent

Kingston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent hotel. Would certainly recommend it to anyone
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute great experience at Hotel Du Vin , Poole . Service was amazing . Restaurant food yummy . Rooms amazing . I can only say positive things about this property . Also the location is perfect . Will definitely return .
Stayed 1 night in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Oliver

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique property - much more interesting than the mega chains.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
The room had a slight odour -Bodega- damp ? Drain ? Not sure - there was no fridge unusual in a hotel like this. Location was great. Staff were brilliant. Enjoyed our stay - did not eat in the hotel - lots of choice outside.
Stayed 2 nights in Aug 2024

4/10 Poor

Karim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair value hotel
The room was on the smallish side-a basic room with not a great view over rooftop and extractor system for kitchens though could also glimpse the sea. Parking limited and spaces tight. Location great. Staff friendly. Food good. Ok for the price though feel the parking should be free given it's on hotel land.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are regular visitors to Poole because our son and daughter-in-law live on the harbourside, yet our first stay at this hotel. We so wish we’d stayed here before and will be our hotel of choice going forward. The staff were welcoming and consistently friendly. The room was immaculately clean and tastefully furnished with a nod to the seaside location. Seconds from the harbour. The bed was large and comfortable. The stay was just faultless. Thank you
Stayed 1 night in Aug 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room air conditioning didn’t operate and there was no ventilation, meaning it was extremely hot
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable weekend break
Great customer service and a very friendly team. Hotel ideally located for the harbour and sea front. Spacious room with everything we needed for a comfortable weekend break. Easy access to town car park if hotel car park is full. All in all great value and we would return.
Stayed 2 nights in Jul 2024