Crowne Plaza Plymouth by IHG

4.0 star property

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Photo gallery for Crowne Plaza Plymouth by IHG

City view
Spa reception
Lunch, dinner served; local and international cuisine, sea views
In-room safe, desk, laptop workspace, soundproofing
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pool
  • Breakfast available
  • Room service

Explore the area

Map
Armada Way, Plymouth, England, PL1 2HJ
  • Hoe Park
    ‪1 min walk‬
  • Plymouth Gin Distillery
    ‪5 min walk‬
  • Plymouth Dome
    ‪6 min walk‬
  • Plymouth (PLH-Plymouth City)
    ‪24 min drive‬

Room options

Premium Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Single Beds, Accessible

  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Premium Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Business Lounge Access, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible

  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Business Lounge Access, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Plymouth by IHG

Eco-certified Plymouth hotel in Barbican with bars
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a sauna, and a 24-hour business center are onsite.
Crowne Plaza Plymouth by IHG offers 211 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Plymouth by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Hoe Park. Features include free WiFi in public areas, plus 2 bars and an indoor pool.
  • Free WiFi
  • Enjoy local and international cuisine at Marco Pierre White, a steakhouse with ocean views
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the comfortable accommodations and the helpful staff
  • Steps from Hoe Park and 6 minutes by foot from Theatre Royal, Plymouth
Crowne Plaza Plymouth by IHG offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 7316 square feet (680 square meters) and includes conference space. The eco-certified Crowne Plaza Plymouth by IHG also features multilingual staff, coffee/tea in a common area, and concierge services. Parking is available for a fee.

This 4-star Plymouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Marco Pierre White - Overlooking the ocean, this steakhouse specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Drakes Lounge & Bar - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Croatian, Czech, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 19.95 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Marco Pierre White
  • Drakes Lounge & Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (7316 square feet)
  • Meeting rooms - 6

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 109
  • Grab bar in shower
  • Shower grab bar height (centimetres): 71
  • Roll-in shower
  • Roll-in shower width (centimetres): 109
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Self parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Plymouth
Holiday Inn Plymouth
Plymouth Holiday Inn
Holiday Inn Plymouth Hotel Plymouth
Holiday Inn Plymouth Hotel
Crowne Plaza Plymouth Hotel
Crowne Plaza Plymouth
Crowne Plaza Plymouth by IHG Hotel
Crowne Plaza Plymouth an IHG Hotel
Crowne Plaza Plymouth by IHG Plymouth
Crowne Plaza Plymouth by IHG Hotel Plymouth

Crowne Plaza Plymouth by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 489 out of 1000 reviews
Rating 8 - Good. 333 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Debs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good centrally located hotel
Would definitely recommend this hotel. Lovely rooms, good location and super friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Stayed 1 night in Nov 2024

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 stay
Reception staff were very helpful and polite. We were able to check in early. They recommended that we join the IHG group for some money off of our bill in the restaurant later that night. Room was very clean and had everything you needed. Restaurant was lovely, great view and amazing staff. Great breakfast in the morning, full English and continental options.
Stayed 1 night in Nov 2024

10/10 Excellent

Olly

Stayed 1 night in Oct 2024

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable bed ever! Staff friendly, very clean, all amenities to hand. Perfect for one night stay.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and had a good atmosphere. The staff were very friendly and helpful. The facilities were very good, I would definitely stay there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in a great location
Stayed 1 night in Nov 2024

8/10 Good

Jane

Beautiful stay and thank you so much. Missed bar snacks and lite bites/salads etcetera at Reception level but lovely welcome and cappuccino/yoghurt treats from Alex, beautifully presented/-… Reception helpful and attentive/friendly//-…. Mickey in Health Club fabulous Swimming pool oddly shallow making it difficult to enjoy a quality swim which was a bit disappointing but would stay here again xx Thank you
Stayed 1 night in Oct 2024

8/10 Good

Francilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicola

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Susan

Travelled with family
20 minutes to check in
20 minute queue to check in did not start the trip well. 2 receptionist, 2 guests receiving attention and then myself in the queue. 20 minutes just not good enough. Concierge sat at her desk, no guests to deal with fully aware how long I was in the queue. Another member of reception staff kept popping her head round but no attempt to help out. Very poor.
Stayed 1 night in Oct 2024

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mike, Reading

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was messed up as they had lost one of our room bookings, despite having received confirmation both from Expedia, and the hotel. There is now only one price for Breakfast; £19.95 covering all options. That's a bit pricey!!! However, the main restaurant was excellent.
Stayed 3 nights in Oct 2024

6/10 Okay

Helen

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Lovely position
Excellent position with great views. The steakhouse is particularly nice; that’s where breakfast was as well. The room was a bit tired. The bath was orange with rust and there were panels missing in the bedroom. But it was clean and comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Dr Barbara

Disliked: Property conditions & facilities
Such a shame
Executive room booked. View of the top of a swimming pool; phone not working, hairdryer not working ( both reported but nothing done) teas etc not replenished for second day - 1 teabag left! En suite too small - almost had to back in and out, room service dire - better food from a service station ( sandwich not as described), asked if afternoon tea was served and told they finished serving at 3pm! Not worth the extra for executive room. Burnt hand on tea machine in breakfast room ( no warning of hot water exit) Apart from that Plymouth was lovely but ate out eventually.
Stayed 2 nights in Oct 2024

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay and good breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the park, the city and great food options near the Barbican
Stayed 1 night in Oct 2024

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was absolutely brilliant and the breakfast was spot on
Stayed 1 night in Oct 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dean

Liked: Staff & service, property conditions & facilities
Great location and clean.
Stayed 2 nights in Sep 2024