Crowne Plaza Plymouth, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Plymouth, an IHG Hotel

City view
Lunch, dinner served; local and international cuisine, sea views
Spa reception
Meeting facility
In-room safe, desk, laptop workspace, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pool
  • Breakfast available
  • Room service

Explore the area

Map
Armada Way, Plymouth, England, PL1 2HJ
  • Hoe Park
    ‪1 min walk‬
  • Plymouth Gin Distillery
    ‪5 min walk‬
  • Elizabethan House
    ‪7 min walk‬
  • Plymouth (PLH-Plymouth City)
    ‪19 min drive‬

Room options

Premium Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Single Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Premium Room, 2 Queen Beds

7.0 out of 10
Good
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Business Lounge Access, Sea View

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(17 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Business Lounge Access, Sea View

9.0 out of 10
Wonderful
(8 reviews)
  • Sea view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Plymouth, an IHG Hotel

Eco-certified Plymouth hotel in Barbican with bars
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a sauna, and a 24-hour business center are onsite.
Crowne Plaza Plymouth, an IHG Hotel offers 211 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Plymouth, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hoe Park. Features include free WiFi in public areas, plus 2 bars and an indoor pool.
  • Free WiFi
  • Enjoy local and international cuisine at Marco Pierre White, a steakhouse with ocean views
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Hoe Park and 7 minutes by foot from Theatre Royal, Plymouth
Crowne Plaza Plymouth, an IHG Hotel offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 7316 square feet (680 square meters) and includes conference space. The eco-certified Crowne Plaza Plymouth, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and concierge services. Parking is available for a fee.

This 4-star Plymouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Marco Pierre White - Overlooking the ocean, this steakhouse specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Drakes Lounge & Bar - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Croatian, Czech, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 19.95 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Marco Pierre White
  • Drakes Lounge & Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (7316 square feet)
  • Meeting rooms - 6

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 109
  • Grab bar in shower
  • Shower grab bar height (centimetres): 71
  • Roll-in shower
  • Roll-in shower width (centimetres): 109
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Self parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Plymouth
Holiday Inn Plymouth
Plymouth Holiday Inn
Holiday Inn Plymouth Hotel Plymouth
Holiday Inn Plymouth Hotel
Crowne Plaza Plymouth Hotel
Crowne Plaza Plymouth
Crowne Plaza Plymouth, An Ihg
Crowne Plaza Plymouth an IHG Hotel
Crowne Plaza Plymouth, an IHG Hotel Hotel
Crowne Plaza Plymouth, an IHG Hotel Plymouth
Crowne Plaza Plymouth, an IHG Hotel Hotel Plymouth

Crowne Plaza Plymouth, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 1002 reviews" "
Rating 8 - Good. 332 out of 1002 reviews" "
Rating 6 - Okay. 89 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Helen

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Lovely position
Excellent position with great views. The steakhouse is particularly nice; that’s where breakfast was as well. The room was a bit tired. The bath was orange with rust and there were panels missing in the bedroom. But it was clean and comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Dr Barbara

Disliked: Property conditions & facilities
Such a shame
Executive room booked. View of the top of a swimming pool; phone not working, hairdryer not working ( both reported but nothing done) teas etc not replenished for second day - 1 teabag left! En suite too small - almost had to back in and out, room service dire - better food from a service station ( sandwich not as described), asked if afternoon tea was served and told they finished serving at 3pm! Not worth the extra for executive room. Burnt hand on tea machine in breakfast room ( no warning of hot water exit) Apart from that Plymouth was lovely but ate out eventually.
Stayed 2 nights in Oct 2024

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay and good breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the park, the city and great food options near the Barbican
Stayed 1 night in Oct 2024

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was absolutely brilliant and the breakfast was spot on
Stayed 1 night in Oct 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dean

Liked: Staff & service, property conditions & facilities
Great location and clean.
Stayed 2 nights in Sep 2024

8/10 Good

Sabitha

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

ANTHONY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our" sea view" room had slight glimpses of the sea, but mainly had a view of the swimming pool roof and ducting. We had access to the club lounge. This had zero atmosphere and little more comfort. The incessant "lift" music played in there drove me to leave immediately after my self service coffee from the machine. The breakfast was fine, the staff are lovely. However we question whether it was worth an upgrade to an executive room? We wont bother in future.
Stayed 1 night in Sep 2024

8/10 Good

rasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kerry

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and well situated near the city centre. The check in desk was below par with the receptionist giving me my key but not explaining where anything was in the hotel- not all of us have stayed here before. For info, the restaurant is in the penthouse and the gym and swimming pool is on the 5th floor. I wasn’t told this. The hotel room was very comfortable and clean. Towels were changed daily - my only gripe was the fire doors which were slamming until 1am and then again from 6am. Bring earplugs!
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything spot on, the people make it!
The hotel is an older structure and has been modernised throughout to a very high standard with evidence of new work present around the lifts and some common areas; the rooms are probably getting ready for a refresh as whilst it was really clean there are chips out of the bath and the shower/taps could do with being renewed. The staff welcoming us at check-in were friendly and top class; that said the bar staff and breakfast staff were all really, really excellent in every way and they make the hotel absolutely perfect. The beds were comfy, the family room nice and quiet too, the breakfast was great and everything perfect which is why I love a Crowne Plaza
Stayed 1 night in Sep 2024

10/10 Excellent

Kafui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Robert, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, great breakfast with good selection of food and drink, right next to Plymouth Hoe park so great for a very short walk to see, lovely views from the penthouse restaurant at breakfast. Would definitely stay here again.
Stayed 1 night in Sep 2024

2/10 Terrible

Carol

Travelled with family
Disliked: Cleanliness, amenities
On arrival all was well and pleased with accommodation, by 9pm our room 114 (family room) stunk of cigarette smoke like we were sitting in an ashtray. There was a power cut in the hotel which rendered us in darkness with no explanation. Room 114 had the ventilation system underneath which meant no sleep from the time we went to bed to the time we vacated. By 7am our room was disgusting with the stench of cigarette smoke. We complained to reception and someone attended the room and apologised for the disgusting stench but not further action was taken. We checked out and reception waived our £15 parking charge for what was a £200 room. We were kindly provided with a room stinking of cigarettes which obviously was acceptable for us and our child, along with no sleep for 8 hours due to the ventilation system which is not highlighted in any literature and by the staff of the hotel. Great service indeed. Our review would be try a different hotel in Plymouth. As someone who works in a service environment and never complains, this has been our worst experience of inadequate and poor levels of service ever experienced.
Stayed 1 night in Sep 2024

10/10 Excellent

IHN-CHEOL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in
Stayed 1 night in Sep 2024

2/10 Terrible

Lynne

Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay Great Staff!
Staff very friendly and efficient, from front desk to room cleaners and breakfast staff. Absolutely professional and understanding of my needs and went above and beyond to make our experience memorable
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent city centre hotel. Accommodation good but bathroom very small. Breakfast offered very good choice and excellent service. Took dinner twice but second visit disappointing.
Stayed 6 nights in Sep 2024

8/10 Good

Adrian

Business traveller
Liked: Amenities
Stayed 1 night in Aug 2024