Seralago Hotel & Suites Main Gate East

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Dates

December 2024

January 2025

2 outdoor pools, a heated pool, pool loungers

In-room safe, laptop workspace, iron/ironing board, free WiFi

Overview
Prices
Location
Amenities
Policies

Popular amenities

24/7 front desk

Laundry

Hot tub

Gym

Barbecue grill

Outdoor space

Explore the area

5678 West Irlo Bronson Memorial Hwy, Kissimmee, FL, 34746

Old Town
4 min walk
Fun Spot America
5 min walk
Falcon's Fire Golf Club
3 min drive
Kissimmee, FL (ISM-Kissimmee Gateway)
13 min drive

Room options

Family Suite (Kid's Suite)

27 sq m
Studio
Sleeps 5
1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

Premium Suite, 1 Bedroom

47 sq m
1 bedroom
Sleeps 6
2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

47 sq m
1 bedroom
Sleeps 6
2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

27 sq m
Studio
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds (Kids Eat Free - max 2)

27 sq m
Studio
Sleeps 4
2 Double Beds

Double Room, 2 Double Beds, Poolside

27 sq m
Studio
Sleeps 4
2 Double Beds

Similar properties

Pool

Breakfast included

Pet-friendly

Kids pool

for 1 night

includes taxes & fees

17 Dec - 18 Dec

About this property

Family-friendly aparthotel with 2 outdoor pools and a fitness center

This aparthotel features 2 outdoor pools, a fitness center, and a 24-hour business center. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Other amenities include a spa tub, an outdoor tennis court, and conference space. Each apartment provides a refrigerator and a microwave, plus free WiFi and a TV. A hair dryer, a safe, and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request.

Seralago Hotel & Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Seralago Hotel & Suites Main Gate East's great location gets high marks from our customers. During your stay, you're just a quick walk from Old Town. Free WiFi in public areas, free self parking, and a free theme park shuttle are available. This aparthotel has 614 apartments on 2 floors. Each apartment includes amenities such as free WiFi and a TV.

Each apartment offers a TV, a refrigerator, and a microwave
Free WiFi
Free self parking
Take a swim in the 2 outdoor pools or soak in the spa tub
Services include a concierge, tour or ticket assistance, and a porter
Onsite recreation includes an outdoor tennis court, a gym, and basketball
Guests speak favorably about the pool and the clean accommodations
Just a 4-minute walk from Old Town and 5 minutes by foot from Fun Spot America
Free theme park shuttle service

Seralago Hotel & Suites Main Gate East offers its guests 2 outdoor swimming pools, an outdoor tennis court, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this aparthotel measures 1195 square feet (111 square meters) and includes conference space. A children's pool, barbecue grills, and a vending machine are also featured at the family-friendly Seralago Hotel & Suites Main Gate East. Self parking is free.

Smoking is allowed in designated areas at this Kissimmee aparthotel.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Pool/Spa

2 outdoor pools
Heated pool
Fence around the pool
Sunloungers
A hot tub

Internet

Free WiFi

Parking and transport

Free secured self-parking on site
Wheelchair-accessible parking and van parking available
On-site parking includes off-street options
Free theme park shuttle
Car not required
On-site car hire

Family friendly

Children stay for free (see details)
Children's pool
Playground
Pool gate

Food and drink

Fridge
Microwave

Bedrooms

Bed sheets provided
Rollaway/extra beds: USD 10.00 per night

Bathrooms

Partially open bathroom
Combined shower/bath
Hairdryer
Free toiletries
Eco-friendly toiletries
Towels provided

Entertainment

TV
Games room
TV in a common area

Outdoor areas

Fully fenced
Barbecue
Garden
Picnic area

Laundry

Laundry facilities
Near a laundromat

Work spaces

24-hour business centre
1 meeting room
Computer station
Laptop workspace
Conference space (1195 square feet)

Climate control

Air conditioning

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
No lifts
Upper floors accessible by stairs only
Wheelchair-accessible (with limits)
Wheelchair-accessible parking
10 on-site accessible parking spaces
Wheelchair-accessible business centre
Wheelchair-accessible van parking
Wheelchair-accessible pool
Designated smoking areas

Services and conveniences

Concierge services
Tour/ticket assistance
Safe
Multilingual staff
Housekeeping (on request)
Iron/ironing board
Luggage storage
Safe at front desk
Wet bar
Banquet hall

Location highlights

In the entertainment district
Near a hospital

Things to do

Fitness centre
Outdoor tennis courts
Free theme park shuttle
Tennis on site
Basketball on site
Volleyball on site
Waterskiing nearby
Golf nearby
Ecotours nearby
Theme parks nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

614 rooms
2 floors
LED light bulbs
Access via exterior cooridors
Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 10.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100.00 per stay
Resort fee: USD 20.44 per accommodation, per night

The resort fee includes:

Business center/computer access
Fitness center access
Housekeeping
Laundry facilities
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Seralago

Seralago Hotel Main Gate

Seralago Hotel Main Gate East

Seralago Main Gate

Seralago Main Gate East

Seralago Hotel Kissimmee

Seralago Kissimmee

Seralago Hotel Main Gate East Kissimmee

Seralago Main Gate East Kissimmee

Seralago & Suites Main Gate

Seralago Hotel Suites Main Gate East

Seralago Hotel & Suites Main Gate East Kissimmee

Seralago Hotel & Suites Main Gate East Aparthotel

Seralago Hotel & Suites Main Gate East Aparthotel Kissimmee

Seralago Hotel & Suites Main Gate East Reviews

5.2

4.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

2/10 Terrible

Jackie, Brooklyn

4 Sept 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 10 nights in Aug 2024

2/10 Terrible

annette

3 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

This hotel looked abandoned. No maintence around the hotel. The room was in horrible condition. The shower was hitting the back wall and I couldn’t move the shower head. The bath had huge yellow stains. The room had a terrible smell. There were dead bugs everywhere on the bed and on the floor. The pictures are all a lie my room was changed but the second room was just as bad and worse. I stood. there one night and I was traumatized

Stayed 5 nights in Aug 2024

2/10 Terrible

Mico

Travelled with family

2 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Property dirt, maintenance horribly job, garbage & cut grass all over the place, room dirty. Customer service/front desk & welcome team rude.

Stayed 3 nights in Aug 2024

8/10 Good

Gloria

Travelled with family

1 Sept 2024

I don’t have a major issue about the property just that it does need an updated on there rooms ..

Stayed 3 nights in Aug 2024

2/10 Terrible

Rhonda

1 Sept 2024

Stayed 1 night in Aug 2024

2/10 Terrible

mara

Travelled with family and small children

31 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Door wouldnt lock and had to leave a chair by the door stuck so no one would get in, people talking outside the door all night

Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Travelled with family

30 Aug 2024

Behind the Times

Property is in disarray. They need an influx of lots of money to update the place but won't get it as guests will not want to come there until its updated. Was a ghost town. The staff were super nice and I feel bad they have to work where they are behind the 8 ball already with how outdated and sad the place looks. They are going to field a lot of complaints just for that. Overall, it was a place to lay our heads and the location is convenient.

Stayed 2 nights in Aug 2024

2/10 Terrible

Chris

28 Aug 2024

Disliked: Cleanliness, property conditions & facilities

I'll never stay here again

Stayed 2 nights in Aug 2024

2/10 Terrible

Viviana

Travelled with family

27 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

First they gave us a room that seemed like the door was about to break. Asked to be switched and the other room had rust where the toilet paper goes. Smelled moldy. Prior to getting the second room the key didn't work. My cousin went to the front desk where they provided us with another key that didnt work. They eventually sent maintenence to help with the key situation. Later on that night the bathtub gets clogged and i had to go again to guest services to have it fixed. On the last night the toilet doesn't work so we had to get transferred again to another room. The toilet paper is so limited i had to buy one. If your thinking about staying here Run 🏃‍♂️. The only thing good was the area was around old town and the food trucks. What i paid and the resort fees was ridiculous for such a hard time we had.

Stayed 2 nights in Aug 2024

2/10 Terrible

Karla

Travelled with family and small children

24 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Totalmente horrible y apestoso este lugar. Tuve que rentar otro hotel

Stayed 1 night in Aug 2024

4/10 Poor

Dawn

Travelled with family

22 Aug 2024

Disliked: Cleanliness, room comfort

Wouldn’t stay here

The room smelled bad. There were 3 raccoons running in front of the rooms, there were 5 pillows for 5 beds, no blankets, mattress was stained and had bugs, towels were dirty, a/c smelled moldy, there were two other people in the lobby complaining about the same issues and wanted their money back.

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family

22 Aug 2024

Liked: Room comfort

You get what you pay for. Place is in dire need of upkeep. We arrived to hotel after flying in, went to take a shower and there were dirty foot prints in tub. Room has a musty smell. Beds were comfortable but do not have an actual mattress protector just a piece of felt material. Playground area grass was tall. Ac worked. Door was sketchy. You can hear the amusement park race track until closing. Did have a microwave and fridge that both worked. Close to Disney parks. It served the purpose for the nights we were there.

Stayed 2 nights in Aug 2024

2/10 Terrible

Ana

Business traveller

21 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Bad sevice and overcharged for late check out and left the room at 9am.

Stayed 1 night in Jul 2024

2/10 Terrible

Jeffrey S

Travelled with family, Business traveller

21 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The property was run down and not maintained. Stained sheets and room smelt disgusting.

Stayed 2 nights in Aug 2024

2/10 Terrible

Neel

20 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Aug 2024

2/10 Terrible

Jayson

Business traveller

19 Aug 2024

Disliked: Cleanliness, room comfort

Never again.

It was disgusting, never again will I stay there. I’m shocked because that place use to be nice 4 years ago. Now there’s no up keeping. I didn’t even shower there. I slept with my clothes on and just left soon as I woke up and hit the road.

Stayed 1 night in Aug 2024

4/10 Poor

Katherine

Travelled with family and small children

19 Aug 2024

Disliked: Cleanliness, property conditions & facilities

The photos posted online were absolutely NOT what we were rented. The hotel is run down, disgusting, & overall sketchy. The door wouldn’t latch or lock. The mattresses in the “kid suite” were about a foot shorter than the bed frame itself. There was only two outlets we had access to for plugging in chargers etc. Most of the lights didn’t work & housekeeping never showed up in the 3 days we stayed.

Stayed 3 nights in Aug 2024

8/10 Good

Mark

Travelled with family

18 Aug 2024

Liked: Cleanliness, room comfort

Good for the price.

Nice place for the price, sometimes is overcrowded but not this stay, was nice.

Stayed 1 night in Aug 2024

2/10 Terrible

Raul

17 Aug 2024

Disliked: Cleanliness, property conditions & facilities

It smelled of humidity, the rooms were old, the pools were ugly and dirty, the gardens were ugly, the worst hotel I've ever stayed in.

Stayed 6 nights in Aug 2024

4/10 Poor

Eric

17 Aug 2024

Disliked: Cleanliness, property conditions & facilities

The room was outdated. Not clean. No washcloths. The metal was rusty. The electric plugs. My phone charger sparked when I plugged it in. There was an extra $20 fees that were not shown. The curtains were off the hooks and tracks. Weird smell too.

Stayed 1 night in Aug 2024