Quality Inn & Suites Kissimmee by The Lake

3.0 star property

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Photo gallery for Quality Inn & Suites Kissimmee by The Lake

Hypo-allergenic bedding, pillow-top beds, individually furnished, desk
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Front of property
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Lake view

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Bar
  • Laundry
  • Air conditioning
  • Pool

Explore the area

Map
7785 W. US 192, Kissimmee, FL, 34747
  • Island H2O Live!
    ‪16 min walk‬
  • Walt Disney World® Resort
    ‪5 min drive‬
  • Mystic Dunes Golf Club
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪36 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

King Bed 2 Room Suite, Non Smoking

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Lake View

  • 29 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

1 King Bed and 1 Sofa Bed, 2 Room Efficiency Suite, Non Smoking

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Double Beds, 2 Room Efficiency Suite, Non Smoking

  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

2 Double Beds, 2 Room Suite, Non Smoking

  • 58 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds, Lake View

  • 29 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Quality Inn & Suites Kissimmee by The Lake

Lakefront hotel with free breakfast and theme park shuttle service
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free theme park shuttle. Other amenities include a business center, concierge services, and laundry facilities. Housekeeping is available on request.
Quality Inn & Suites Kissimmee by The Lake offers 180 accommodations, which are accessible via exterior corridors and feature iPod docking stations and complimentary newspapers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 40-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

This Kissimmee hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Quality Inn & Suites Kissimmee by The Lake gets high marks from our customers. During your stay, you'll be within walking distance of Island H2O Live!. You'll find features like free WiFi in public areas, free self parking, and a free shopping center shuttle.
  • Free continental breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Enjoy a bite to eat at Juicy Crab & Oyster bar, a seafood restaurant that serves seafood
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the clean accommodations and the breakfast
  • 11 minutes by car from Disney's Hollywood Studios® and 11 minutes from Disney Springs™
  • Free shopping center and theme park shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites Kissimmee by The Lake. Self parking is free.

Smoking is allowed in designated areas at this 3-star Kissimmee hotel.

Guests are served free continental breakfast daily from 7:30 AM to 10 AM.
Juicy Crab & Oyster bar - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free shopping centre shuttle
  • Free theme park shuttle

Food and drink

  • Free continental breakfast available daily 7:30 AM–10 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Juicy Crab & Oyster bar

Things to do

  • Outdoor pool

Family friendly

  • Fence around the pool
  • Free theme park shuttle
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn & Suites Kissimmee by The Lake.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Continental Plaza
Continental Plaza Hotel
Continental Plaza Hotel Kissimmee
Continental Plaza Kissimmee
Kissimmee Plaza Hotel
Quality Inn Kissimmee Lake
Quality Kissimmee Lake
Quality Inn Kissimmee
Quality Inn Suites Kissimmee by The Lake
Quality Inn & Suites Kissimmee by The Lake Hotel
Quality Inn & Suites Kissimmee by The Lake Kissimmee
Quality Inn & Suites Kissimmee by The Lake Hotel Kissimmee

Quality Inn & Suites Kissimmee by The Lake Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 661 out of 1584 reviews
Rating 8 - Good. 457 out of 1584 reviews
Rating 6 - Okay. 237 out of 1584 reviews
Rating 4 - Poor. 117 out of 1584 reviews
Rating 2 - Terrible. 112 out of 1584 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Calvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to work
Stayed 4 nights in Nov 2024

10/10 Excellent

Raeleen

Travelled with partner
Liked: Cleanliness, staff & service
The property was a little dated but clean and suitable for our needs. The staff especially the lady at the front desk, Nakyla. She was very helpful and made our stay enjoyable. Her service was awesome as was Jose. We would highly recommend this hotel, based on their staff that go out of their way to make you feel welcome.
Stayed 12 nights in Nov 2024

8/10 Good

Ashish

Liked: Cleanliness, property conditions & facilities
Decent hotel if you want near Disney
Location is perfect..very near to Disney parks and excellent breakfast for the price.. Hotel room was ok..no funny smell..however my room's AC for some reason was not working as expected...it was not reaching to cold temp what i was trying...and the room service was only on alternative days .so for our 3 night stay there was no room service
Stayed 3 nights in Nov 2024

4/10 Poor

Henrique, Sao Paulo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel clerk were very fair, however the hotel conditions is terrible. I could not stay with my family.
Stayed 5 nights in Nov 2024

2/10 Terrible

Shannon

Stayed 1 night in Nov 2024

6/10 Okay

Krista Louise

Stayed 7 nights in Nov 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice property in a good shopping area. Just wish the pool had been bigger like the picture that was in the ad.
Stayed 3 nights in Nov 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LovelyStay
This hotel was a delight. Its my second time staying here and the ladies at check in were super helpful. My room was ready early which allowed me to rest before my event that evening. Easily walkable to multiple restaurants and felt very comfortable and safe. Breakfest was delicious!
Stayed 1 night in Nov 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Stayed 1 night in Nov 2024

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Ladell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and spacious. Hotel staff very friendly and as a bonus we got a hot breakfast every morning begore heading to the parks. Would 100% stay there again
Stayed 3 nights in Nov 2024

10/10 Excellent

Rohini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restuarants and activities
Stayed 2 nights in Nov 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third stay here. I hope to make it four.
Stayed 6 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Hotel was ok, great location. Service from host at the from desk was terrible, very bad attitude. My friend had her belongings stolen from her room and the receptionist indicated that the camera was out of service, that they can’t help them and were not responsible. In addition, She didn't want to call the supervisor because it was Saturday and she didn't want to bother him. After this situation, we were not comfortable to stay there since that showed us that it was not a safe place. The hotel did not want to give us our money back. The lady from front desk have no empathy and a lack of customer service skills.
Stayed 2 nights in Nov 2024

6/10 Okay

Albert

Liked: Room comfort
Disliked: Property conditions & facilities
Ok for one night, not a great vacation spot
TV didn't work, maintenance man came twice to work on it. He replaced it and it was fine. There was a musty smell in the room, and the room was damp. Air conditioner was on, not sure why it was like that. Breakfast was a challenge... A bunch of Hispanic people a speaking Spanish were letting their kids run all over the place by themselves making waffles, burning them, then pouring cereal all over.... Hispanic Parents: "Supervisa a tus hijos!"
Stayed 1 night in Nov 2024

4/10 Poor

Julian

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Only stayed here because of the location as it’s close close to the Disney parks and had good amenities. As much as we enjoy the surrounding area, we will not be back at this establishment. When we went to our room, my wife noticed black spots, that looked like mold in the shower on the ceiling. She also noticed that the blanket was obviously not changed from the last guest as there was spots and stains all over it. The carpet was not vacuumed or cleaned. And there was a hair brush left from the previous guest behind a chair. The door wasn’t able to close properly, and we could see day light coming from the bottom. Overall, the room was dirty and looked like the walls or corners were never deep cleaned. 3 days before checking out, my wife noticed a cockroach walking near the tv. She also found a second one by the door. We were switched rooms, but the receptionist did not seem surprised when my wife told them she found cockroach’s. No apology was offered when she told them we found cockroaches. All they offered was to change rooms, which was literally next door. We only had a few days left, and agreed to moving as we didn’t have the energy to find a new hotel. We moved to the new room, and we noticed more black spots on the roof that looked like black mold. And the door didn’t close well. The room was dirty. House keeping only came once during our 2 week stay. We had to request towels, and toilet paper as house keeping only came once. We will not be coming back.
Stayed 14 nights in Oct 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just the way it's supposed to be
Stayed 1 night in Nov 2024

8/10 Good

Maithili

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Adi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Trinity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 2 nights in Nov 2024