The house is exactly as pictured, and is situated within a newer development in the Kissimmee area called Storey Lake. The house has a slight chemical smell upon entry, likely due to all of the cleaning that is done in between guests, but it quickly disappears after settling in. All of the rooms were clean upon arrival, and the carpets had fresh lines so you could tell they were freshly vacuumed. The house had basic amenities (bar of soap and shampoo/conditioner in each bathroom, toilet paper, paper towels, linens, small coffee maker and blender). Anything beyond (like cooking oil, tin foil) will need to be purchased on your own.
Pool heat can only be requested 2 days prior to arrival, and when I tried to request it exactly 2 days prior to my arrival, there was no response and could not reach someone live. The phone number listed for the management group had a voice mailbox that was full, and could only interact with an agent through whatsapp. Fortunately, their whatsapp account seems to be managed well and was able to get a response fairly quickly most of the time. This was important as we arrived after 9pm on check-in day and the keypad code did not work, and an agent responded fairly quickly with a new code that opened the door.
Also to note, this was not the originally booked property. The original property had leakage and we were requested to switch to this house the day before check-in. Information on the new house (this property) and refund amount was provided prior to the agreement to switch, and they also included free pool heat and grill use, which was appreciated. At the time of this review (5 days after checkout/10 days after agreeing to switch), my refund is still pending.