St James Hotel, BW Premier Collection

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Dates

March 2025

April 2025

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Room service
Parking available
24/7 front desk

Explore the area

Rutland Street, Nottingham, England, NG1 6FL

Nottingham Castle
‪4 min walk‬
Theatre Royal
‪8 min walk‬
Motorpoint Arena Nottingham
‪15 min walk‬
East Midlands (EMA)
‪34 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking (Small Room)

11 sq m
Sleeps 1
1 Double Bed

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

30 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Double Bed, Non Smoking

18 sq m
Sleeps 2
1 Double Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

64 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Single Beds, Non Smoking

20 sq m
Sleeps 2
2 Twin Beds

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

25 sq m
Sleeps 4
1 King Bed

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

8 Apr - 9 Apr

About this property

Hotel with a 24-hour front desk, a short walk to Theatre Royal

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and dry cleaning are onsite.

St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottled water and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at St James Hotel, BW Premier Collection. During your stay, you're just a quick walk from Theatre Royal. You'll find features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Continental breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Guests have great things to say about the helpful staff and the location
8 minutes by foot from Theatre Royal and a 3-minute drive from Motorpoint Arena Nottingham

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, tour/ticket assistance, and laundry facilities are also featured at St James Hotel, BW Premier Collection. Parking is available for a fee.

This Nottingham hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10 AM.

St James Hotel, BW Premier Collection has a restaurant on site.

Late night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Parking on site (GBP 14 per day)
Wheelchair-accessible parking available

Food and drink

Daily continental breakfast available 7:00 AM to 10 AM for a fee: GBP 15 to 18 for adults and GBP 5.50 to 5.50 for children
A bar/lounge
A restaurant

Things to do

Library

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Hypo-allergenic bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LCD TV with digital channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Tea bags/instant coffee

Desk
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 15.00 to 18.00 for adults, and GBP 5.50 to 5.50 for children
Self parking fee: GBP 14 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Property is also known as

Rutland Square Hotel

Rutland Square Hotel Nottingham

Rutland Square Nottingham

St James Hotel Nottingham

St James Nottingham

St James Hotel

St James Hotel, BW Premier Collection Hotel

St James Hotel, BW Premier Collection Nottingham

St James Hotel, BW Premier Collection Hotel Nottingham

St James Hotel, BW Premier Collection Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

2/10 Terrible

Liam

22 Dec 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

I recently stayed at the St James Hotel for two nights, and unfortunately, it was an incredibly unpleasant experience. The first issue I encountered was the noise. The corridors were noisy throughout the night, making it nearly impossible to sleep. Additionally, my room was uncomfortably cold, and I couldn't find a way to adjust the temperature. To make matters worse, the window wouldn't close properly, allowing street noise to seep in and keep me awake. On the second night, things got even worse when the fire alarm went off at 8 a.m., further disrupting what little sleep I had managed to get. The lack of soundproofing and the malfunctioning window made for a very frustrating stay. Overall, I would not recommend this hotel to anyone looking for a peaceful and restful experience. The issues with noise and comfort, combined with the alarm incident, made it a disappointing stay. I hope the hotel can address these problems for future guests.

Stayed 2 nights in Dec 2024

8/10 Good

Robert

21 Dec 2024

Liked: Staff & service, room comfort

Very central nice hotel

Stayed 1 night in Dec 2024

8/10 Good

Graham

20 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

19 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Lara, Dublin

Travelled with partner

18 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is conveniently located near the castle and city center activities. Breakfast includes a full English as part of the buffet. The hotel could use some updating but the staff & service were excellent. Parking is a challenge- be sure to drop your bags at the hotel first!

Stayed 1 night in Dec 2024

6/10 Okay

holly

Travelled with group

17 Dec 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

I don't usually leave reviews but I feel necessary on this occasion. The twin room was very outdated and not up to standard considering the star rating of the hotel. Various factors such as paint scuffs, stains on the worn carpet, old bath, sink, fixtures and fittings. Did not feel it was worth the price we paid and certainly didn't feel luxury. Should have chosen other nearby alternatives. On the plus side it was a nice breakfast.

Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Business traveller

16 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Adrian

16 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

2/10 Terrible

Danny

16 Dec 2024

Disliked: Cleanliness, staff & service, room comfort

Not great

I've just stayed at st James hotel 15th-16th room 109 when I was booking this hotel was described as a four star luxury hotel I've been very excited to staying at the hotel for 2 nights over December I'm booked to come back next Saturday When I checked in the receptionist was well mannered when I got in my room I was very disappointed the room was very small and the desk looked very tired I was just looking forward to having a cup of coffee in the room because I was under the impression the rooms had a coffee machine which it didn't. It had a kettle and instant coffee which I was not expecting. I also noticed the bath room was very small i've not been able to use the shower because I'm too big and the toilet was also very unusable even the toilet seat was broken I went down to the reception and was told the rooms only had coffee machines in the executive rooms but the website is very misleading also, I was absolutely devastated to find out that there was no restaurant that evening because of a staff party and I couldn't even order a coffee from the bar because it was closed during the night, there was lots of noise I'm presuming it was staff members running up and down the corridors I asked to speak to a manager and I was told that they wasn't any managers and I had to email yourself

Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with group

16 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a short distance from the station helpful staff nice interior

Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

16 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Travelled with group

15 Dec 2024

Very basic small room.

Stayed 1 night in Dec 2024

6/10 Okay

Darren

15 Dec 2024

Disliked: Cleanliness, property conditions & facilities

Reception area is nice, carpets to the toilets need hoovering. Room was basic

Stayed 1 night in Dec 2024

10/10 Excellent

Simon

14 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Anand

14 Dec 2024

Liked: Cleanliness, staff & service, amenities

I have stayed at this hotel many times over the years, and the crash pad room is very comfortable and convenient for a one-night stay when visiting the city centre. The bathroom is reasonably okay but could benefit from some updates. Other than that, I would recommend staying there.

Stayed 1 night in Dec 2024

8/10 Good

Mark

14 Dec 2024

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

Stayed 1 night in Dec 2024

10/10 Excellent

Elise

Travelled with partner

12 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location for any visitor to Nottingham whether that be going to a gig at Rock City (us) a visit to the castle or just a night out with friends

Stayed 1 night in Dec 2024

10/10 Excellent

David

11 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theatre Trip

A clean & comfortable place to stay for a short break.

Stayed 1 night in Dec 2024

8/10 Good

Brian

Travelled with partner

10 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff efficient, friendly and helpful. Hotel particularly convenient for city and castle. Room spacious and spotless.

Stayed 2 nights in Dec 2024

8/10 Good

Robert

Business traveller

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable value for money

Hotel was reasonable value for money. Location to town centre was great.

Stayed 1 night in Dec 2024

10/10 Excellent

Scott

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Nice hotel, good location

Stayed 2 nights in Dec 2024

6/10 Okay

Tom

Business traveller

8 Dec 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Less than Best Western.

Tired room. Bathroom was poor a leaking shower hose in multiple places, toilet seat hanging off, thick dust around sink.

Stayed 1 night in Dec 2024

8/10 Good

Geta

Travelled with family

7 Dec 2024

Liked: Staff & service, amenities

The hotel is a little tiered can do with a full renovation

Stayed 1 night in Dec 2024

6/10 Okay

Rachel

6 Dec 2024

Liked: Staff & service

Perfect for a post party stay over. The staircase could do with some TLC

Stayed 1 night in Dec 2024

8/10 Good

Barbara

Travelled with family

6 Dec 2024

Liked: Staff & service, property conditions & facilities, room comfort

Polite staff, very welcoming atmosphere. Bathroom abit shoddy, shower not good n cleanliness not the best. Beds very comfortable, and the sofa bed was surprisingly comfortable.