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4.5 out of 5

"Beautiful hotel and lovely rooms. " More

By a verified traveller on Mon 15 Aug 2022

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Executive Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

The Maids Head Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Norfolk Broads. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the central location and the overall condition of the property
  • Steps from Elm Hill and Tombland
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

The Maids Head Hotel ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Maids Head Hotel

Everyone (7) Couples (5) Family (4)
5 out of 5

Posted by on 26 Jul 2023

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5 out of 5
Wonderful hotel!

Posted by on 16 Feb 2023

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5 out of 5
Beautiful hotel and lovely rooms.

Posted by on 15 Aug 2022

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5 out of 5

Posted by on 17 Jun 2022

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5 out of 5
Great cental location walkable to main sights & cathedralis virtuallly next door.

Posted by on 7 Jun 2022

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5 out of 5
As per usual staff were first class i have nothing negative to say about this hotel Suite was excellent very clean & spacious , Alex on reception was professional & knowledgable nothing is ever too much trouble & guests always come first

Posted by , from Norwich on 26 Sep 2020

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5 out of 5
Staff are excellent, nothing is too much trouble & Ryan on reception is a friendly & professional individual

Posted by , from Norfolk on 19 Mar 2020

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4 out of 5

Posted by on 22 Nov 2019

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5 out of 5

Posted by on 26 Oct 2019

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4 out of 5
This is a lovely, well-run old hotel in the centre if Norwich. There is a lot going on in the hotel and a lot of clubs nearby so it can get a bit noisy in the evening, but it quietens down by midnight.

Posted by on 24 Sep 2019

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About the The Maids Head Hotel

Location Tombland, Norwich, England NR3 1LB

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Maids Head Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 4-star Norwich hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1287
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Norwich Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Maids Head Hotel offers 84 accommodations with iPads and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • iPad
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.

WinePress at Wensum – On-site restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20 per night.
  • Cots (infant beds) are available for GBP 10 per night.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Guest will receive an email before arrival 7 days
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Debit cards
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.00 for adults and from GBP 7.00 for children
  • Uncovered self-parking fee: GBP 8.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Rollaway bed fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maids Head
  • Maids Head Hotel
  • Maids Head Hotel Norwich
  • Maids Head Norwich
  • Maids Hotel
  • The Maids Head Hotel Hotel
  • The Maids Head Hotel Norwich
  • The Maids Head Hotel Hotel Norwich

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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