Sleeperz Hotel Newcastle

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Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk

Breakfast available

Housekeeping

Air conditioning

Free WiFi

Explore the area

15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE

Bigg Market
‪2 min walk‬
Castle Keep
‪3 min walk‬
Newcastle-upon-Tyne St. Nicholas' Cathedral
‪3 min walk‬
Newcastle (NCL-Newcastle Intl.)
‪16 min drive‬

Room options

Family Room

20 sq m
Sleeps 4
1 Double Bed and 1 Twin Bunk Bed

Standard Twin Room

14 sq m
Sleeps 2
2 Twin Beds

Standard Double Room

17 sq m
Sleeps 2
1 Double Bed

Superior Double Room

24 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Free WiFi

Restaurant

Gym

for 1 room

includes taxes & fees

16 Feb - 17 Feb

About this property

Hotel with a 24-hour front desk, near St. James' Park

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite.

Sleeperz Hotel Newcastle offers 98 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of Sleeperz Hotel Newcastle's great location. During your stay, you're just a quick walk from Bigg Market. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.

Free WiFi
Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Amenities include a front-desk safe, a meeting room, and conference space
Guests have great things to say about the clean accommodations and the value of their stay
Within a 15-minute walk of St. James' Park and Quayside

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 22 square feet (2 square meters) and includes conference space. Sleeperz Hotel Newcastle also features coffee/tea in a common area, a front-desk safe, and a television in a common area.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 11.95 for adults and GBP 6.95 for children
1 coffee shop/cafe
1 bar
Coffee/tea in a common area

Family friendly

Snack bar/deli

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Business services

Conference space (22 square feet)
A meeting room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

32-inch LED TV
Digital channels

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Free local calls
Iron/ironing board (on request)
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 20 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 11.95 for adults and GBP 6.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Safety features at this property include window guards

Front desk staff will greet guests on arrival at the property.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle

Newcastle Hotel Sleeperz

Newcastle Sleeperz

Newcastle Sleeperz Hotel

Sleeperz Hotel Newcastle

Sleeperz Newcastle

Sleeperz Newcastle Newcastle-upon-Tyne

Sleeperz Hotel Newcastle Hotel

Sleeperz Hotel Newcastle Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Anthony

1 Nov 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

Philip

31 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location for a good price

Stayed 1 night in Oct 2024

6/10 Okay

Tom

Business traveller

31 Oct 2024

Disliked: Staff & service

Ok for a cheap stay but not a great option in my opinion. Staff on reception were quite rude when I didn’t have a physical bank card for their ‘checks’ even though I had pre-paid the hotel. Unfortunately, I use Apple Pay for everything and no longer carry a physical card. I managed to appease them in the end by showing them the card in my Barclays app. The room was extremely basic and the shower/toilet setup is pretty awful.

Stayed 1 night in Oct 2024

6/10 Okay

Perry

Travelled with family, Travelled with family and small children, Travelled with partner

30 Oct 2024

Liked: Staff & service, amenities, property conditions & facilities

Hotel was easy to get to, literally right around the corner from the train station and 24-hour car park. Generally pretty clean and modern overall too. I stayed in a family room with my partner and child. Hairs found in bathroom and I’m not sure if the steps for the bunkbeds had just been painted, but the red colour stained the clothes of my child, and subsequently stained the hotel towels too. We let reception know about this and had to dispose of some my child’s clothing items. I was also disappointed to receive a ‘noise complaint’ via reception from the floor below, claiming we were ‘running around’ in the room. We hadn’t checked in until around 9.30-10pm, and given the timing I think it’s to be expected that a family of three will be walking around the room while we un-pack and arrange ourselves for the stay. Would have been nice for the hotel to show some understanding in this scenario. I know better than to let my child run around at 10pm at night, and the phone call did actually interrupt the, albeit late, bedtime process.

Stayed 1 night in Oct 2024

6/10 Okay

Marcus

Business traveller

29 Oct 2024

Stayed 1 night in Sep 2024

10/10 Excellent

alexis

Travelled with partner

25 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pleasant, friendly and helpful staff. Tasty breakfast with plenty of options to choose from. Kettle & fresh cups provided each day. Clean room and comfy bed. Extra blankets provided when asked for. Close to the central train station. Quiet rooms.

Stayed 5 nights in Oct 2024

4/10 Poor

David

Travelled with group

23 Oct 2024

Disliked: Property conditions & facilities, room comfort

Great location but poor room

The bed was very uncomfortable as the mattress was very hard round the edges In the morning there was no hot water to have a shower. Reception said you have to run it for a while, I did that for at least 3 min and it was not heating up

Stayed 1 night in Oct 2024

8/10 Good

Patrick

Travelled with group

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid

Lovely hotel, very good location for a night out. Toilet clogged a few times for some reason other than that was a pleasant stay

Stayed 2 nights in Oct 2024

8/10 Good

Paul

18 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was fit for purpose

Was clean enough, pleasant even my only issue was that the shower didn’t get hot at all no matter what I tried XD

Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with family

14 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

10/10 Excellent

Iain

13 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at Sleeperz

Nice convenient hotel, good location near to train station and nightlife whether that be at Quayside or in town. Met all our needs, and staff at reception were pleasant

Stayed 2 nights in Oct 2024

8/10 Good

Constance

13 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

6/10 Okay

Lee

Business traveller

10 Oct 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

8 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

8/10 Good

John

6 Oct 2024

Stayed 3 nights in Sep 2024

8/10 Good

DANIEL

4 Oct 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Ralph

4 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mark & Michael started days on positive note with greeting & bright smiles. Always showing interest in activities of the day & helpful in planning. Enjoyed breakfast varieties, nice presentation. Compact but comfortable room.

Stayed 2 nights in Oct 2024

10/10 Excellent

Kanmin

Business traveller

3 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Odd sink.

Sink could be bigger and the tap was too close to the edge of the sink. Otherwise great hotel.

Stayed 2 nights in Oct 2024

10/10 Excellent

Ralph

3 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcomed with smiles & helpful service. Compact but comfortable, good breakfast, centrally located & short walk from train station.

Stayed 2 nights in Sep 2024

10/10 Excellent

Jane

2 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Made to feel very welcome. Could check in early and could leave bag in day of checking out. Requested chair brought to my room promptly. Already booked a repeat stay. Very happy.

Stayed 2 nights in Sep 2024

8/10 Good

Bruce

1 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great little hotel near the Newcastle Train station. The room was clean and quiet. Bathroom was a bit tight but good. Breakfast was standard and the French Quarter restaurant just down the road is outstanding. I would definitely stay there again or at another Sleeperz location .

Stayed 5 nights in Sep 2024