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Motel One Newcastle

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Motel One Newcastle

Single Room
Terrace/patio
Lobby lounge
Lobby lounge
Lobby lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
15 25 High Bridge, Newcastle-upon-Tyne, England, NE1 1EW
  • Newcastle-upon-Tyne Theatre Royal
    2 min walk
  • Newcastle-upon-Tyne St. Nicholas' Cathedral
    3 min walk
  • The Gate
    5 min walk
  • Newcastle (NCL-Newcastle Intl.)
    15 min drive

Room options

View all photos for Room, 1 Queen Bed View

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room, 1 Queen Bed View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Premier Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

View from room

Standard Room, 1 Queen Bed

  • 16.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

  • 16.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 King Bed View

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room, 1 King Bed View

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Maldron Hotel Newcastle
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1001)
The price is €157
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Maldron Hotel Newcastle

About this property

Motel One Newcastle

Eco-certified Newcastle-upon-Tyne hotel in Newcastle City Center with a 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff. Housekeeping is available once per stay.
Motel One Newcastle offers 222 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Motel One Newcastle's great location gets high marks from our customers. During your stay, you're just a quick walk from Bigg Market. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a multilingual staff, an elevator, and a terrace
  • Guests have great things to say about the clean accommodations and the central location
  • Within a 15-minute walk of St. James' Park and Quayside
  • Pets welcome for a fee (restrictions apply)
As a guest of Motel One Newcastle, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-certified Motel One Newcastle also features express check-out and an elevator.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
One Lounge - Onsite lobby lounge.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: GBP 12.50 per person
  • 1 bar

Restaurants on site

  • One Lounge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Motel One Newcastle Hotel Newcastle-upon-Tyne
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle Hotel Newcastle-upon-Tyne

Motel One Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1004 reviews" "
Rating 8 - Good. 233 out of 1004 reviews" "
Rating 6 - Okay. 54 out of 1004 reviews" "
Rating 4 - Poor. 20 out of 1004 reviews" "
Rating 2 - Terrible. 11 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for city break.
Great location and friendly clean hotel. Perfect for a few days in the city.
Stayed 2 nights in Aug 2024

8/10 Good

Jason

Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
It was basic but clean and the staff were friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed

Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family enjoyed our hotel stay with you.
Hotel room was very clean and tidy, reasonably priced and near local amenities and and staff very friendly and helpful.
Stayed 3 nights in Jul 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff, comfy bed, clean and tidy. Could do with an upgrade, or at least a full upgrade as I think the photos show upgraded rooms but we felt we got an older room. Still clean and tidy but burn marks in the carpets and marks on the walls in the bathroom. Didn't feel dirty and the bed was well made and very comfy and did us for the purpose we were there. Not a five star hotel but did the job. Skip breakfast though. If necessary, pay for it at the time of booking but £13.50 per person for continental is a bit steep. Brilliant wee cafe on the corner (left as you come out the hotel and walk towards the main road) called blakes and it was fantastic. 2 full breakfasts with a juice, coffee and water was £20. Would consider the hotel in future if we needed a cheap space for the night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Stayed 1 night in May 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel, ideal for a trip to a concert at the City Hall
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was dog friendly and a very good price. The staff were friendly and helpful and the buffet breakfast very good. Excellent value and excellent facilities.
Stayed 1 night in Jul 2024

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful...always. We have stayed here twice. The hotel has an amazing Continental breakfast buffet, if you chose that option. Train station, restaurants, grocery store are all within a few minutes walk. We would definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First time at Motel One - a very nice hotel in the heart of Newcastle. Very clean room and definitely will stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

dante

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel overall
very good service/breakfast and communal area. The bed should have some improvement in comfort.
Stayed 1 night in Jul 2024

8/10 Good

Luke

Stayed 1 night in Jul 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Cheap but felt corners had been cut.
Great central location. No parking on site so you'll have to walk approx 10mins with your cases from carpark to hotel. Qpark is approx £20 for 24 hours. Lovely modern looking hotel with friendly helpful staff. Continental style breakfast seemed expensive for what you got. Room lacked a few basic things- decent mirror with a plug next to it and extractor in the bathroom. Worst bit was the room hadn't been hoovered so was a bit messy. Toe nail next to a chair also ! Despite the comments we'd stay again due to its proce and central location.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money!
Stayed 1 night in Jul 2024

2/10 Terrible

Waleed

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
I recently stayed at Motel One in Newcastle upon Tyne and was extremely disappointed with my experience. Firstly, the room was not clean; there were visible dust and stains on the furniture and bedding. The bathroom was equally dirty, with mold in the shower and an unpleasant odor. The staff were unhelpful and rude when I raised my concerns. They seemed indifferent to the issues and offered no solutions or compensation. The overall customer service was very poor. Additionally, the noise levels were unbearable. The walls were paper-thin, and I could hear everything from the adjacent rooms and the hallway, making it impossible to get a good night’s sleep. The location, although central, did not make up for the lack of cleanliness and poor service. I would not recommend staying at this hotel and will not be returning.
Stayed 2 nights in Jul 2024

8/10 Good

Melissa, Marietta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is far from then location and breakfast was nothing comparable to the muliple other motels we stayed at and paid 30usd for bkfst. Nothing cooked except a few hardboiled eggs,stale bread, and 1 of 3 coffee machines on. The other Motel 1s and regular motels served hot food for less. Eggs, sausage, beans, and more. Disappointed
Stayed 1 night in Jul 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jul 2024