County Hotel & County Aparthotel Newcastle

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Dates

January 2025

February 2025

Minibar, desk, laptop workspace, blackout curtains

Luxury Penthouse, 1 King Bed | Private kitchen

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Gym

Parking available

Bar

Breakfast available

Room service

24/7 front desk

Explore the area

Neville Street, Newcastle-upon-Tyne, England, NE1 5DF

O2 Academy Newcastle
‪3 min walk‬
Eldon Square Shopping Centre
‪5 min walk‬
Newcastle-upon-Tyne St. Nicholas' Cathedral
‪5 min walk‬
Newcastle (NCL-Newcastle Intl.)
‪19 min drive‬

Room options

Junior Suite

City view
Sleeps 2
1 Queen Bed

Penthouse (West Wing)

Sleeps 4
2 Double Beds

Standard Double Room

Sleeps 2
1 Double Bed

Deluxe Double Room

Sleeps 2
1 Double Bed

Deluxe Apartment, 2 Bedrooms, Kitchen

Sleeps 4
2 Queen Beds

Luxury Penthouse, 1 King Bed

Sleeps 2
1 King Bed

City Apartment, 1 Bedroom

Sleeps 2
1 King Bed

City Double Room

Sleeps 2
1 Double Bed

Deluxe Twin Room, 2 Double Beds

Sleeps 4
2 Double Beds

City Twin Room

Sleeps 2
2 Twin Beds

City Apartment, 2 Bedrooms

Sleeps 4
2 Queen Beds

Executive Double Room

Sleeps 2
1 Double Bed

Executive Suite, 1 Double Bed with Sofa bed

Sleeps 4
1 Double Bed and 1 Double Sofa Bed

City Apartment, 2 Bedrooms, Kitchen

Sleeps 4
1 King Bed and 1 Queen Bed

City Penthouse

Sleeps 2
1 Double Bed

Similar properties

Pool

Free WiFi

Restaurant

Gym

for 1 room

includes taxes & fees

6 Feb - 7 Feb

About this property

Hotel with a fitness center, near St. James' Park

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.

County Hotel & County Aparthotel Newcastle offers 114 accommodations with minibars and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The breakfast at County Hotel & County Aparthotel Newcastle gets high marks from our customers. During your stay, you're just a quick walk from Newcastle-upon-Tyne St. Mary's Cathedral. You'll find features like free WiFi in public areas, plus a restaurant and a gym.

Free WiFi
Enjoy British cuisine while dining at The Hudson Bar & Resturant
Full breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a gym
Guests have great things to say about the breakfast and the central location
Steps from O2 Academy Newcastle and Genting Casino Newcastle

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. The business-friendly County Hotel & County Aparthotel Newcastle also features a fitness center, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

The Hudson Bar & Resturant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

24-hour room service is available.

Languages

English, Lithuanian, Polish, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 10 per day)
Limited on-site parking

Food and drink

Full breakfast available for a fee daily 6:30 AM–10 AM: GBP 14.95 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Restaurants on site

The Hudson Bar & Resturant

Things to do

Fitness centre

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

Banquet hall
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Wedding services

Business services

Meeting rooms - 6

Accessibility

This property does not have any lifts

Smoke-free property

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains

Bathroom

Free toiletries
Hairdryer
Shower/bath combination
Towels

Entertainment

TV/satellite channels
Flat-screen TV

Food and drink

Electric kettle
Free tea bags/instant coffee
Minibar

Desk
Iron/ironing board
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 14.95 per person
Self parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

County Hotel Newcastle-upon-Tyne

County Hotel

County & County Newcastle

County Hotel County Aparthotel Newcastle

County Hotel & County Aparthotel Newcastle Hotel

County Hotel & County Aparthotel Newcastle Newcastle-upon-Tyne

County Hotel & County Aparthotel Newcastle Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Okay

Stephen

23 Oct 2024

Stayed 2 nights in Oct 2024

8/10 Good

Steve

Business traveller

23 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Poor breakfast, no beer available on tap in bar.

The bar had no pumps for the entirety of the first day but we were not advised of this when checking in. The second day it was still being worked on but I think was fixed around midday. This spot our trip a little as we like to come back to the hotel in the evening after dinner and sit and relax with a drink, we were not able to do this. The breakfast staff on the first day weren’t very friendly. We were quite amazed when asking for a cappuccino at breakfast that this would be an additional charge! Breakfast was quite poor. Cooked food was ok but the pastries were very sad looking and not at all appetising as was the fruit. The selection was not what we are expected to receive from lots of other hotel stays this fell way below par. The location was good though and the hotel itself was clean and the reception staff were friendly and welcoming it’s just other parts of the hotel which let it down. I wouldn’t stay here again if we visited Newcastle again.

Stayed 2 nights in Oct 2024

8/10 Good

David

Travelled with family

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Sally

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again.

Very convenient location right across the road to the train station. Arrived early but was able to prebook in and leave our luggage so that when we came back very late at night all we had to do was collect our room key. The staff at check in and check out were very friendly and helpful. Our room was small but clean and warm with all the amenities required. We would definitely stay here again.

Stayed 1 night in Oct 2024

10/10 Excellent

Chelsea

20 Oct 2024

Stayed 1 night in Oct 2024

4/10 Poor

Kgothatso

20 Oct 2024

Disliked: Property conditions & facilities

No air conditioning... yet the central heating was turned all the way up all night. Could not sleep at all. The floor is extremely creeky and old. Every step someone took you could hear.

Stayed 1 night in Oct 2024

10/10 Excellent

Jasmine

19 Oct 2024

Stayed 1 night in Oct 2024

8/10 Good

David

18 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Kerry

18 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

6/10 Okay

William

18 Oct 2024

Liked: Room comfort

Disliked: Staff & service

Not the most helpful reception.

I only booked as we were travelling back from London on the Sunday, but had a concert to attend at Newcastle City hall and would not have had time to go home first. Initially our train was due in at 6:37, however there were delays which meant it would not get in until 07:15 (concert start 07:30) therefore I rang the hotel to request a fast check in and if there was any info I could give over the phone to facilitate this, but they refused, only saying you can leave your bags and check in after the concert. I also emailed them but again they said the same. Upon arrival, at 7:20, I quicly explained our urgency, but the check in was very slow and I was asked to provide all of the information I had previously supplied when I booked online. After throwing our bags in the room we raced across town and got in the City Hall at 07:45, missing several songs from the first singer. When we got back to the hotel we went straight to bed, but noticed there was heavy staining to the quilt cover, which we reported on checkout and also in 2 Emails, but never received any reply.

Stayed 1 night in Oct 2024

10/10 Excellent

callum

Travelled with family

16 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top quality room and service

Stayed 1 night in Oct 2024

6/10 Okay

Lorna

15 Oct 2024

Liked: Cleanliness, staff & service

Handy for railway station

Check in was quick and the staff were helpful and friendly. We managed to get straight into our room early, as it was ready. The room was a bit on the small side as we had suitcases.

Stayed 1 night in Oct 2024

6/10 Okay

Kwan Tai Michael

Business traveller

15 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything is good except for the thermostat of the shower. It doesn't work. Hot water will only come after turning on the tab of the bath tub. It technically works differently but it wastes water and effort to get it sorted.

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Business traveller

15 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel I have stopped a few times

Stayed 1 night in Oct 2024

4/10 Poor

Sarina

Travelled with partner

13 Oct 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The hotel was in a convenient location right across the street from the train station. The 24 hour dining options were not available 24 hours and the restaurants around the hotel closed early. The phone in the room was not connected and the room keys stopped working during our stay. There is a £50 deposit per night and you might have to check in with the doorman each time you come back to the hotel at night. The coffee was very bad and undrinkable. However, the self-serve breakfast was good. The bed was two twin mattresses pushed together so for two people it was uncomfortable to share. The staff were friendly but not very helpful. The room was very clean but hard to find.

Stayed 2 nights in Oct 2024

10/10 Excellent

Douglas

Travelled with group

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

9 Oct 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

June

9 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

7 Oct 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Be VERY careful!!!

Hotel charged us twice - full room rate on check-in, then full room rate plus ‘£50 refundable deposit’ on checking out. Rang the hotel to sort it out & they tried to fob us off & blame Hotels.com. (It’s definitely the County hotel’s error as both payments debited from husband’s account when Hotels.com do not have my husband’s card details..) Anyway, now have to ring back tomorrow to speak to the reservations team. Appreciate mistakes happen, but not impressed as husband will now incur bank charges as a result.

Stayed 1 night in Oct 2024

10/10 Excellent

julia

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely apartment all amenities for self catering stay if needed

Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

7 Oct 2024

Stayed 2 nights in Oct 2024

8/10 Good

Chris

6 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with group

6 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

6 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

5 Oct 2024

Football Match - Perfect.

Footy game at Sunderland on a Friday night so overnight stay.Perfect location bang opposite station.Impressive hotel - first and 2nd impressions is this is a 4 star.Used the bar,did not eat.Room was perfect.Newcastle very lively.Strong recommend.

Stayed 1 night in Oct 2024