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Secret Garden Miami Beach

3.5 star property

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Photo gallery for Secret Garden Miami Beach

Beach nearby, white sand, beach towels
Panoramic Penthouse, 1 Bedroom, City View, Executive Level
Panoramic Penthouse, 1 Bedroom, City View, Executive Level
Panoramic Penthouse, 1 Bedroom, City View, Executive Level
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
4210 Collins Ave, Miami Beach, FL, 33140
  • Miami Beach Beaches
    ‪5 min walk‬
  • Fontainebleau
    ‪6 min walk‬
  • 41st Street
    ‪7 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Room, Accessible

Junior Room, Accessible

Junior Room, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Penthouse, 1 Bedroom, City View, Executive Level

Panoramic Penthouse, 1 Bedroom, City View, Executive Level

Panoramic Penthouse, 1 Bedroom, City View, Executive Level

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Trundle Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room

Junior Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Studio Suite, Balcony

Junior Studio Suite, Balcony

Junior Studio Suite, Balcony

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Secret Garden Miami Beach

Hotel with free breakfast, a short walk to Miami Beach Beaches
Conference space, concierge services, and a 24-hour front desk are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a garden, and a TV in a common area are onsite.
Secret Garden Miami Beach offers 28 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually decorated. Beds feature premium bedding. 40-inch Smart televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hair dryers. This Miami Beach hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the overall property condition at Secret Garden Miami Beach. During your stay, you're just a quick walk from Miami Beach Beaches. Free breakfast, free WiFi in public areas, and a meeting room are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests speak favorably about the overall condition of the property and the clean accommodations
  • Within a 15-minute walk of Fontainebleau and Miami Beach Beaches
Free breakfast is served daily. WiFi is free in public spaces. Event space at this hotel measures 115 square feet (11 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Secret Garden Miami Beach.

Smoking is allowed in designated areas at this 3.5-star Miami Beach hotel.

Guests are served free continental breakfast daily from 8:30 AM to 11:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:30 AM–11:00 AM

Things to do

  • Bike rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (115 square feet)
  • A meeting room

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Grab bar in shower
  • Visual alarms in hallways
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board (on request)
  • Local maps
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

Secret Garden Miami Beach Reviews

Reviews

6.6
Rating 10 - Excellent. 212 out of 671 reviews
Rating 8 - Good. 123 out of 671 reviews
Rating 6 - Okay. 103 out of 671 reviews
Rating 4 - Poor. 99 out of 671 reviews
Rating 2 - Terrible. 134 out of 671 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Jeffrey

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I arrived in the afternoon and got charged an early check in fee despite the room being made up and sitting there empty (so just a blatant money grab) plus was then tagged an Expedia service fee so in the end the room rate wasn't so great. No towels in the room once I got there & the bath / shower when I used it leaked so much you have to the cover the floor in towels (once you get them) to soak up all the water. Just a crazy set up for the sink & bath tub.
Stayed 2 nights in Nov 2024

4/10 Poor

Tony

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
the place is very ran down and does not match the room description
Stayed 3 nights in Nov 2024

8/10 Good

Gabriela

Stayed 1 night in Oct 2024

10/10 Excellent

David Macario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with perfect location
Beautiful hotel, remodeled and well kept only a couple of minutes walking distance to the beach, it's very clean, very neat and everything is very modern, overall we like it! the only thing was that they only left a little one pack of shampoo and soap for a room for 2 people, so we literally had to water it down just to have enough, other than than I would give it 5 stars
Stayed 1 night in Nov 2024

2/10 Terrible

Olasunkanmi

Disliked: Cleanliness, staff & service, property conditions & facilities
No trash bag, no extra towels and when we asked for trash bag, the lady at the front desk was telling us we have to wait till the morning. That’s disappointing. Also, the property isn’t safe. They let people in without IDs to show they stay in the hotel. That’s unprofessional and it’s just not safe. Get a better hotel and spend that extra money for your own safely.
Stayed 3 nights in Nov 2024

2/10 Terrible

Laverio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Tynesha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Better breakfast, Rafael was an amazing host fun and friendly… The staff was very helpful when we got locked out of our room
Stayed 2 nights in Oct 2024

4/10 Poor

Marissa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Only good thing was the jacuzzi bath in room. The hotel was extremely dirty and the room itself was dirtier. The entire hotel smells of Fabuloso and it's actually makes you feel sick. The elevator is broken, you have to take these creepy stairs which smells like piss. The room was so filthy- hair, water stains and dust everywhere. The shower curtain had red stains on it... and there was no hook to hold up the shower head and you had to hold it yourself. No amenities, the bar wasn't open/serviced. Also it was very dark throughout the hotel. Overall, I do not recommend this hotel at all!
Stayed 1 night in Oct 2024

6/10 Okay

Lorraine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pretty and in a quiet location with a bus stop and a beach nearby. Our room had a dirty floor. The bath/shower is in the bedroom, so no good if your travelling with teenage sons. The lift was out of service, and we jad a weekchair user in our party. There was no food at the breakfast buffet. They put a few slices of bread out and a pot of coffee at 7.30 then dont top up. I did see some eggs that were supposed to be boiled that diners had opened that were raw inside. We went to breakfast at 8 each morning and didnt get to eat. Our key card also had to be reactivated several times per day.
Stayed 2 nights in Oct 2024

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Bojana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service were good,But Kischa was the best.
Stayed 5 nights in Oct 2024

2/10 Terrible

Rita

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This a NO, NO… at checking in the reception was just on the call taking for hours on her personal phone. She was quietly rude. However when we eventually checked in. Our room was so dirty hair all over the room the sink walls were dirty with black stains. I immediately called and the receptionist and said they would send someone. The manger came in at night to took a video and yet no one came in for two full days. Also the Breakfast is crappy nothing , they even change the breakfast time unapologetically. Yet you have to beg them to bring out the crappy breads and butter. IF BOOK THIS HOTEL YOU ARE GONNA RUINE YOUR VACATION. Most of their staff are heartless. Although they have some good ones who tend to feel sorry about the situation, but the management is crappy.
Stayed 4 nights in Oct 2024

2/10 Terrible

Tanisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Brenda

Stayed 1 night in Sep 2024

4/10 Poor

Giovanni Martino

Travelled with group
Liked: Property conditions & facilities
The property and the staff were great. However, I did not like that a deposit was requested upon checking in the hotel. After requesting it twice, I was just given a partial refund. I asked the property explanation to which I haven't been given any explanation yet. I do not understand why the partial refund when nothing was broken in the room, no extra services were used and all the things that were used, such as beach towels, were given back and were accounted for. I would have given the staff more stars but this lack of communication and stealing the deposits without providing any explanation makes me feel that it wouldn't be the right place as the hotel is untrustworthy. I'm quite disappointed by their behaviour. Regards
Stayed 14 nights in Sep 2024

2/10 Terrible

Kimberly

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The ONLY positive review I can give, is the lady at the front desk allowed us to store our luggage in the office closet, until check in. We asked for 2 beach towels and they had to hold our ID till we brought them back. We were charged a $25 tax "resort" fee! For what? NOTHING! The room was SO dirty, we cleaned the bathroom upon arrival. The towels were a JOKE! A little bigger than a hand towel and they were DIRTY, and so thin they were almost see through. I did get another one that night, it was in the same condition, but DAMP! Don't expect coffee or breakfast...that was a JOKE! AND the elevator was BROKE and we were on the 3rd floor. It was VERY dark at night, we returned from dinner around 9:00PM and NO light on in the lobby. I would NOT have felt safe if my husband was not with me.
Stayed 1 night in Oct 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service
It’s a beautiful boutique hotel. There was coffee in the morning which was great for me. Quiet and felt safe in the area. One block from the beach. They offer beach chairs and towels. No issues except the elevator was out of service, and luckily we only had one flight.
Stayed 2 nights in Oct 2024

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Brittany

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Looked nothing like the pictures. Service was terrible. Property was scary
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
we loved our stay at secret garden hotel. everything was perfect from the room to the customer service & housekeeping. will definitely be back soon.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Tianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Secret Garden Miami! It’s not your typical hotel, but that’s what made it so special. The place feels like a home away from home, and the personalized touches were fantastic. The best part? It’s literally a 3-minute walk to the beach! They also have a beach guide who hooked us up with a great deal on beach chairs and an umbrella set, making our beach days super comfortable. Highly recommend for anyone looking for a cozy, relaxing stay near the ocean!
Stayed 1 night in Sep 2024

8/10 Good

Tomasz, Carrollton

Stayed 1 night in Sep 2024

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