2/10 Terrible
juanilania, Easton
Travelled with partner
22 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning of my say, it was very chaotic. The lines of the reception were insane. There was a lot of people a lot of garbage throwing all over the property. There was a lot of weight. I decided to go dying at 3:05. It was a long wait to get my order, it was a long wait to Even placed the order and that it was a long wait for me to even make my payment because they were not paying attention to me the room smells like cigarettes. There were multiple people smoking marijuana on the property. You can smell it. It was very uncomfortable. It was not what I expected from this specific hotel. I stayed at other properties from Embassy, but this one by far is the worst , the staff is very hostile. They’re very angry looking the it was not what I expected will have to return there. I have another booking on the 23rd for one night and at this point I can’t switch it, but this was one of the biggest disappointments in hotels that I’ve ever had, I was not happy at all with the Services . Reception they were very rude. Remove things from in front of you. They took the plates and the spoons. It was very chaotic if I have to describe it.
juanilania
Stayed 1 night in Aug 2024