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Aparthotel

Chelsea Cloisters Serviced Apartments

3.5 star property

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Photo gallery for Chelsea Cloisters Serviced Apartments

Lobby
Penthouse | Private kitchen
Exterior
Flat-screen TV
Studio, 1 Double Bed

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Dryer
  • Washer
  • Kitchen
  • Free WiFi

Explore the area

View in a map
Sloane Avenue, London, England, SW3 3DW
  • Place, Natural History Museum
    ‪11 min walk‬
  • Place, Hyde Park
    ‪14 min walk‬
  • Place, Buckingham Palace
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed

Studio, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Bedroom Apartment (1 double bed and 1 sofa bed)

In-room safe, individually decorated, individually furnished

1 Bedroom Apartment (1 double bed and 1 sofa bed)

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

In-room safe, individually decorated, individually furnished

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Penthouse Two Bedroom Apartment

In-room safe, individually decorated, individually furnished

Penthouse Two Bedroom Apartment

  • Sleeps 5

View all photos for Executive Studio

In-room safe, individually decorated, individually furnished

Executive Studio

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

In-room safe, individually decorated, individually furnished

Studio

  • Sleeps 2

View all photos for Executive Studio Room

In-room safe, individually decorated, individually furnished

Executive Studio Room

  • Sleeps 2

View all photos for One Bedroom Apartment

In-room safe, individually decorated, individually furnished

One Bedroom Apartment

  • Sleeps 3

View all photos for Two Bedrooms Apartment

In-room safe, individually decorated, individually furnished

Two Bedrooms Apartment

  • Sleeps 4

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About this property

Chelsea Cloisters Serviced Apartments

Aparthotel with a 24-hour front desk, a short walk to Victoria and Albert Museum
Along with self parking, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. A washer/dryer, free WiFi, and a portable fan are among the other amenities available to guests. Weekly housekeeping is available.
Chelsea Cloisters Serviced Apartments offers 250 accommodations with washers/dryers and safes. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided weekly.

Our customers tell us they can't get enough of Chelsea Cloisters Serviced Apartments's great location. During your stay, you're just a quick walk from Victoria and Albert Museum. Features include free WiFi in public areas, plus dry cleaning service and concierge services. This comfortable aparthotel has 250 apartments on 9 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer, and a flat-screen TV
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Victoria and Albert Museum and Sloane Square
Chelsea Cloisters Serviced Apartments offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chelsea Cloisters Serviced Apartments also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Parking is available for a fee.

This 3.5-star London aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 45 per day)

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 5 steps to reach entrance
  • Lift (90 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 250 units
  • 9 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 45.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters
The Chelsea Cloisters Serviced Apartments
Chelsea Cloisters Serviced Apartments London
Chelsea Cloisters Serviced Apartments Aparthotel
Chelsea Cloisters Serviced Apartments Aparthotel London

Chelsea Cloisters Serviced Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 483 out of 2360 reviews
Rating 8 - Good. 808 out of 2360 reviews
Rating 6 - Okay. 529 out of 2360 reviews
Rating 4 - Poor. 283 out of 2360 reviews
Rating 2 - Terrible. 257 out of 2360 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Elena, Mexico

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cozy and Convenient, Great Service We stayed as a group of three, and while the space is a bit small and not luxurious, it had everything we needed to cook a simple meal. There’s a supermarket just two minutes away, which helps save on water and snacks. It was quite hot and there’s no air conditioning, but the hosts were very helpful and brought us fans that made a big difference. The location is great—there are restaurants and public transportation nearby and a Starbucks just 5 minutes away. The reason I’m not giving it 5 stars is because, once we set up the sofa bed (since we were three people), the space felt very tight. Also, being at street level means there’s some noise. Overall, great service and a convenient place to stay if you’re looking for something practical and well located.
Stayed 5 nights in Jul 2025

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Convenient and good area of London, clean.only issue was no air conditioning in this particular room though there may be on other rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Aileen

Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities Would definitely stay again
Stayed 3 nights in Jul 2025

6/10 Okay

Matt

Travelled with family
Liked: Cleanliness
Great location, perfect for a short stay in London
Stayed 2 nights in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
It was an excellent price for the quality on offer and at the last minute when all things considered, Sabrina Carpenter was playing at Hyde Park! It gave me peace of mind to know I had somewhere to lay my head with close proximity (walking distance) to/from the events! Thank you very much!
Stayed 3 nights in Jul 2025

8/10 Good

Delene

Liked: Cleanliness, amenities, property conditions & facilities
Apartment located in a very pretty and safe area. Lovely cafes and restaurants near by. Staff very friendly and helpful. Within walking distance of Hyde Park. You'll need to take public transport or taxi to get to Westminster and other sites. Apartment was clean, although kitchen a little tired looking. No air conditioning in the room. Which would have been great as there was a heatwave during my stay. It was great to have a washing machine in the room.
Stayed 5 nights in Jun 2025

4/10 Poor

María Jose

Stayed 1 night in Jun 2025

10/10 Excellent

Philip, Portsmouth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally clean studio apartment. Great location, great price, friendly staff. No restaurant or bar on site, but lots of local options available.
Stayed 1 night in Jun 2025

10/10 Excellent

Trudie Anne

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful & friendly. Clean & tidy, perfect apartments. Next door valet parking. Perfect location, we were visiting Royal Brompton hospital & it was an easy stroll from here.
Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Advertised as serviced apartments which expected to be daily. Full size ironing board would be good
Stayed 5 nights in Jun 2025

10/10 Excellent

KAORU

Liked: Cleanliness, amenities, property conditions & facilities
I always stay in this area when I stay here. Perfect stay as always.
Stayed 2 nights in Jun 2025

2/10 Terrible

Sin ying Connie

Poor environment, old decoration, dirty m
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and location
Stayed 12 nights in May 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for money in such a central location and easy parking. Very freindly reception staff.
Stayed 1 night in Jun 2025

8/10 Good

Devyn

Travelled with partner
Disliked: Amenities, property conditions & facilities
Our 4th floor room had significant mould in the bathroom over the shower and the window. There was lots of noise from the Sainsburys and other businesses nearby overnight and early morning which meant a very disturbed sleep. There is only one of two lift from the reception area working - with people unwilling to take the stairs, it meant long queues and over a 30 minute wait for a lift that was empty enough to fit me and my suitcase. We were only provided 1 room key for 2 people which was impractical. One night I asked reception for assistance to access my room as my partner was unwell and had returned to the room with our key to go to sleep. I was categorically denied by front desk staff who said it was a security risk, which was ridiculous given the room booking was in my name and I had appropriate Identification. Can’t say I will be rushing back, which is unfortunate given the great location of this place. It has good potential but definitely needs some work.
Stayed 8 nights in May 2025

2/10 Terrible

Tina

Travelled with family
Liked: Property conditions & facilities
Security and the staff were very rude and wanted to know very personal stuff made me come down in my pyjamas to collect my friend even though I was on the phone and said it was okay for them to come up and the security man was extremely rude to me to the point of. I made a complaint in the morning and I couldn’t sleep due to this.
Stayed 1 night in Jun 2025

8/10 Good

Ray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One lift wasn't working for whole time we were there (a week) which was annoying. Otherwise good location - easy access to station, Sainsburys and eating places.
Stayed 9 nights in May 2025

8/10 Good

arihia

Liked: Cleanliness, room comfort
Room had everything we needed even a washer/dryer.
Stayed 2 nights in Jun 2025

6/10 Okay

Victoria

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The rooms are not air conditioned and were very warm so it was hard to sleep. We were there in May. The bed was quite comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, room comfort
A nice roomy apartment, very centrally located
Stayed 4 nights in May 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, room comfort
Great location, responsive staff. I love staying at an apartment hotel
Stayed 3 nights in May 2025

2/10 Terrible

Tania

Travelled with family
Disliked: Room comfort

Mould in the bathroom and dirty windows

We were ‘upgraded’ to 2 bedroom suite. However, the rooms were very tired and chipped. The bathroom had mould between the tiles etx and the windows were absolutely filthy around the frames. The windows are metal single glazed and didn’t close properly so the noise was terrible. It would be really cold and draughty in winter. The bedding was clean the towels were okay. Staff and reception are really lovely and so helpful. They stored our luggage for us. The location is excellence for the Chelsea Flower Show and for Battersea Power Station. Kings Road is a great shopping area.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Room comfort

Chelsea Cloisters - Beware

During my 3 night stay, I parked my car by the street just 1 min away from the reception. My car was broken into and my rear windows were smashed. When I asked the reception about this, one of the staff said he saw the windows smashed around 6am in the morning but it was not the their responsibility to report to the police. They were unable to provide accurate CCTV footage to teh police even though they had CCTV. Further, when I asked for extension for 1 hour on Check Out day, as I had to wait for window repairers to clear out the glass in my car; I was told they could only extend 30 mins. I had to speak to manager in the office and she agreed to extend to 12 noon. The reception was unhelpful and unfriendly. Safety around this area is poor and criminals are at work around here. Do not stay here if you have to drive your car here. The evening before, their fire systems were activated and 3 fire trucks attended though I was told it was just a system failure. The place does not feel safe at all.
Stayed 3 nights in May 2025

10/10 Excellent

STEPHANIE YOLANDE MARIE-PAULE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our second time there. Good as always! We love it, this is why we came back!
Stayed 3 nights in May 2025

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