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Aparthotel

Chelsea Cloisters Serviced Apartments

3.5 star property

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Photo gallery for Chelsea Cloisters Serviced Apartments

Lobby
Executive Studio
Exterior
In-room dining
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Sloane Avenue, London, England, SW3 3DW
  • Place, Sloane Square
    ‪7 min walk‬
  • Place, Victoria and Albert Museum
    ‪8 min walk‬
  • Place, Harrods
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Standard Studio, 1 Double Bed

In-room safe, individually decorated, individually furnished

Standard Studio, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment (1 double bed and 1 sofa bed)

In-room safe, individually decorated, individually furnished

One Bedroom Apartment (1 double bed and 1 sofa bed)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

Two Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

Two Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Penthouse

Penthouse | Living area

Penthouse

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Penthouse

In-room safe, individually decorated, individually furnished

Penthouse

  • Sleeps 5
  • Free Wi-Fi

View all photos for Executive Studio

Executive Studio

Executive Studio

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment (Double, Double & sofa bed)

In-room safe, individually decorated, individually furnished

Two Bedroom Apartment (Double, Double & sofa bed)

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment (Double, Twin & sofa bed)

In-room safe, individually decorated, individually furnished

Two Bedroom Apartment (Double, Twin & sofa bed)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Studio

In-room safe, individually decorated, individually furnished

Standard Studio

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Studio

In-room safe, individually decorated, individually furnished

Executive Studio

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

In-room safe, individually decorated, individually furnished

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for One Bedroom Apartment

In-room safe, individually decorated, individually furnished

One Bedroom Apartment

  • Sleeps 3
  • Free Wi-Fi

View all photos for Two Bedroom Apartment (Double, Single Rooms & Sofa Bed)

In-room safe, individually decorated, individually furnished

Two Bedroom Apartment (Double, Single Rooms & Sofa Bed)

  • Sleeps 4
  • Free Wi-Fi

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About this property

Chelsea Cloisters Serviced Apartments

Along with self parking, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. A washer/dryer, free WiFi, and a portable fan are among the other amenities available to guests. Weekly housekeeping is available.
Chelsea Cloisters Serviced Apartments offers 250 accommodations with washers/dryers and safes. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided weekly.

Our customers tell us they can't get enough of Chelsea Cloisters Serviced Apartments's great location. During your stay, you're just a quick walk from Victoria and Albert Museum. Features include free WiFi in public areas, plus dry cleaning service and concierge services. This comfortable aparthotel has 250 apartments on 9 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer, and a flat-screen TV
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Victoria and Albert Museum and Sloane Square
Chelsea Cloisters Serviced Apartments offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chelsea Cloisters Serviced Apartments also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Parking is available for a fee.

This 3.5-star London aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 45 per day)
  • Limited on-site self parking

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 5 steps to reach entrance
  • Lift (90 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a business district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 250 units
  • 9 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 45.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Chelsea Cloisters

Chelsea Cloisters Apartment

Cloisters Chelsea

Chelsea Cloisters Hotel London

Chelsea Cloisters London, England

Chelsea Cloisters Hotel London

Chelsea Cloisters London

Chelsea Cloisters

The Chelsea Cloisters Serviced Apartments

Chelsea Cloisters Serviced Apartments London

Chelsea Cloisters Serviced Apartments Aparthotel

Chelsea Cloisters Serviced Apartments Aparthotel London

Chelsea Cloisters Serviced Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 531 out of 2468 reviews
Rating 8 - Good. 841 out of 2468 reviews
Rating 6 - Okay. 546 out of 2468 reviews
Rating 4 - Poor. 286 out of 2468 reviews
Rating 2 - Terrible. 264 out of 2468 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Rebecca

Liked: Cleanliness, amenities
Room was nice but very small. Helpful to have a washer/dryer however dryer didn’t completely dry clothes— there was a drying rack that we were able to use in the room though. Having the amenities of a washer and kitchenette, in addition to a multi room apartment made our stay much easier. Would definitely stay here again now that I’ve got the hang of things.
Stayed 6 nights in Feb 2026

10/10 Excellent

Toby

Stayed 2 nights in Feb 2026

10/10 Excellent

Jodi

Liked: Cleanliness, amenities, property conditions & facilities
Clean, lovely apartment. Upon arrival, I was given a free upgrade and it was amazing!
Stayed 3 nights in Feb 2026

8/10 Good

Rebecca

Stayed 3 nights in Feb 2026

10/10 Excellent

Claire

Friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2026

8/10 Good

Kate

Stayed 2 nights in Dec 2025

10/10 Excellent

Maysa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful big apartment. Friendly staff. Clean and walking distance to transport and shopping. The supermarket is next to the apartment made our stay very pleasant. Highly recommended.
Stayed 2 nights in Jan 2026

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
⭐️ Misleading Listing – Not as Advertised I stayed at this property for 7 days, and the room was not as advertised at all. The apartment looked completely different from the pictures shown on Expedia. I raised a complaint the same day I checked in after seeing the room because it was not what we booked. The front desk staff explained that there are “around 400 apartments and they don’t all look alike,” which is not a reasonable justification when specific photos are used to advertise a booking. Our reservation was fully prepaid and non-refundable, leaving us with no real options. Because of a very tight travel schedule, we did not have the time to contact Expedia, request a refund, and find alternative accommodations at the last minute. Otherwise, we would not have stayed. We have never had an experience where the accommodation was completely different from the listing photos. This felt misleading and disappointing. Based on our experience, I would not recommend this property.I have videos but unfortunately this review doesn’t give me the option to do it
Stayed 7 nights in Jan 2026

8/10 Good

Laura

Liked: Cleanliness, amenities
Staff at reception were polite and quick checking in process
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, lots of space, full kitchen with all utensils, convenient location. Highly recommended.
Stayed 7 nights in Jan 2026

8/10 Good

Lynn, New Westminster

Travelled with partner
Liked: Cleanliness, amenities
Excellent and courteous staff, convenient location.
Stayed 4 nights in Jan 2026

8/10 Good

lorretta

Liked: Cleanliness, amenities
The staff was friendly. I was worried that it would be loud since I was on first floor right on street, but I was in back and neighborhood was quiet even on weekend. There is a Sainsbury on same block, so groceries are very close, & it's only a ten minute walk to the South Kensington Tube station in one direction and ten-minute walk to the V&A in the other. So many different bus stops close by, too. You can get anywhere from here. The room is small, but it has most things you need, including a washer/dryer and drying rack.
Stayed 6 nights in Jan 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities
The room was good, had everything I needed. But it could have done with freshening up with a lick of paint. It was quite noisy, being on the second floor and having single glazing so the noise from the street below woke me up. The bed was comfortable and the linen was good quality and spotless. I would stay here again, it did everything I needed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Wesley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean very modern. Staff were brilliant . I use a wheel chair and the main lifts were out of order but staff gave me rear excess key next to there service lift which really helped Only issue i had room was really hot and i had no way adjusting thr temperature in the room which i just had to open the windows but being on 6th floor and having yoing child with me was a worry . The main windows do open all the way they should have a way to stop this as i was worred toleave windows open perhaps a security chain or some style lock
Stayed 1 night in Jan 2026

10/10 Excellent

Alexandra

Liked: Cleanliness, room comfort
Comfortable, modern, and well thought-out! We had a lovely stay in this clean and stylish apartment. The bedroom was cozy and inviting, with soft linens and a minimalist design that felt both relaxing and upscale. The studio layout was impressively efficient—everything we needed was right at hand, from the compact kitchenette with all the essentials (microwave, kettle, toaster) to the dining area that doubled as a great spot to unwind. The bathroom was spacious shower and elegant marble-style tiles that gave it a spa-like feel. Overall, the space was thoughtfully arranged and perfect for a short city break. A few tiny touches could elevate it even further (perhaps a splash of color and repainting the walls), but we were genuinely pleased and would happily return!
Master bedroom
Living room
Wet room
Stayed 1 night in Jan 2026

10/10 Excellent

Muredach

Stayed 1 night in Jan 2026

6/10 Okay

Alicia

Travelled with family
Disliked: Amenities
The lifts are terrible. Too small, too slow and not enough of them. We would have appreciated daily housekeeping rather than every 3 days.
Stayed 6 nights in Dec 2025

6/10 Okay

Ian

Liked: Cleanliness, amenities
The room was ok but didn’t like the mould or fungus that was on the bottom of the bath had to keep door open so I couldn’t see it
Stayed 2 nights in Dec 2025

10/10 Excellent

Devon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Stuart

Stayed 15 nights in Dec 2025

8/10 Good

Maizy

Travelled with family
Apartment was spacious but a little dated. Windows only holding on by one section, black mold in the bathroom. Certainly wasn’t what was pictured.
Stayed 7 nights in Dec 2025

2/10 Terrible

Paul

Stayed 1 night in Dec 2025

8/10 Good

Julian

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Nicolas

Stayed 2 nights in Dec 2025

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