The Cumberland Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Cumberland Hotel

Double Shared Balcony
On the beach
Front of property
Interior
Iron/ironing board, free WiFi, bed sheets, wheelchair access

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
34 - 36 GRAND PARADE, Eastbourne, England, BN21 3YT
  • Eastbourne Bandstand
    1 min walk
  • Eastbourne Beach
    2 min walk
  • Eastbourne Pier
    4 min walk
  • Shoreham-By-Sea (ESH-Shoreham)
    39 min drive

Room options

Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

Double Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Shared Balcony

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room, Sea View

  • Sea view
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

Single Shared Balcony

  • Sea view
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

The Cumberland Hotel

Beachfront hotel for sun and fun
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe.
The Cumberland Hotel offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Cumberland Hotel. During your stay, you're just a quick walk from Eastbourne Bandstand. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Eastbourne Bandstand and Eastbourne Beach
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Cumberland Hotel also features a terrace, complimentary newspapers in the lobby, and a front-desk safe.

This 3-star Eastbourne hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 8:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
The Cumberland Hotel has a restaurant on site.

Languages

Afrikaans, English, Estonian, Italian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (GBP 2.00 per day)
  • Street parking available

Food and drink

  • English breakfast available for a fee 8:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 10 for adults and GBP 10 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Beachfront location
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between January 1 and February 9.
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)
  • Front desk

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Nearby parking fee: GBP 2.00 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cumberland Eastbourne
Cumberland Hotel Eastbourne
Cumberland
The Cumberland Hotel Hotel
The Cumberland Hotel Eastbourne
The Cumberland Hotel Hotel Eastbourne

The Cumberland Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 90 out of 264 reviews" "
Rating 8 - Good. 91 out of 264 reviews" "
Rating 6 - Okay. 40 out of 264 reviews" "
Rating 4 - Poor. 31 out of 264 reviews" "
Rating 2 - Terrible. 12 out of 264 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is large and well presented. The rooms themselves were medium sized and had a shared balcony area above the first floor, and as I have been to Eastbourne countless times at many hotels I would put this definitely in the upper ranks compared to all others. The man on reception was very friendly and funny. The only downside was that due to being immediately on the seafront, you have no choice but to listen to whatever is playing on the bandstand, which wasn’t great for my mother who wanted an early night.
Stayed 1 night in Jun 2024

6/10 Okay

Lucy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Locked out of the hotel late at night, quite rowdy but it was a Saturday night
Stayed 1 night in Aug 2024

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eastbourne Weekend
Beautiful hotel, friendly staff, lovely room and balcony
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Great team of staff ; always helpful and chatty what makes for good customer service , the manager is also hands-on and visible ,interacting with guests which is a good sign ; fantastic single room with sea view and looking straight down on the bandstand ( free concerts). Floor board creek like mad but is part of the hotels charm!; reminds me of childhood sea side holiday
Stayed 3 nights in Aug 2024

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Spacious clean room. Bathroom could do with updating. Good location on sea front by the bandstand. 5 mins to town and 10 mins to station. A drinks fridge in the room would be nice.
Stayed 1 night in Aug 2024

8/10 Good

Alan

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy, Walton-on-Thames

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Seven Sisters hike
Good hotel for three star Nice and relaxed. Great location on the sea front
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location,spacious and bright.
Stayed 1 night in Aug 2024

4/10 Poor

laura

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Like - cleanliness, location, very helpful maintenance man. Dislike - Boiling hot room, no fan, only 1 plug which didn't work, ceiling leaked when it rained, shower holder broken & not much of a flow. Reception not helpful & ignored when I asked for a fan. Looked at me as if it was my fault! Lovely maintenance man got us a fan & an extension lead as we had to unplug the tv which had no space to get another appliance in (kettle) & would have been on the floor!
Stayed 3 nights in Aug 2024

6/10 Okay

Louise

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

DAVID

Location
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view to the sea front! Would recommend the balcony room, where you could enjoy the view with a drink. Very friendly staff and would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room faced the promenade and was just opposite the Bandshell. At 8 pm, the band began to play, and as they finished at 10 pm, we were thrilled by the fireworks visible from our room and our balcony.
Stayed 1 night in Jul 2024

2/10 Terrible

ARTEM

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Old Skool!
The hotel is in a great location, right opposite the sea front. The staff are friendly from the front desk team to the housekeepers- all very nice. The sleep quality is very good; comfy beds, pillows and nice linen. The hotel itself is very dated and in desperate need of an update. Threadbare chairs, dirty carpets and old skool decoration. I can forgive the decoration as it does have a charm, but replace the chairs that are so worn you don’t even want to sit on them. It is quiet for saying the location, however the rooms do get hot and there’s no fan. This is especially difficult when they tell you not to open the window due to seagulls. The shower is bad, more like a portable tap than a shower really. It’s fine- but there does need to be investment to bring this hotel up to standard; not even former glory.
Stayed 1 night in Aug 2024

4/10 Poor

sheena

Travelled with group
Disliked: Amenities, property conditions & facilities
This Hotel should be done up quickly. Our room/cupboard with a view of the rusty fire escape was outdated with a bathroom door out of the Ark, As for the breakfast, we payed £20 to make our own! make your own tea/coffee, toast, from a 2 slice 1930's toaster, form an ordely queue. No rolls/pastries/fresh fruit, just prunes and the hot food served out of a trolley/ban marie. Cheapest cereals as well. No parking, not even disabled. We left early.
Stayed 2 nights in Aug 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
there was no air conditioning and the all floorboards squeaked in our room which was 204 and the room above which you could hear every movement
Stayed 4 nights in Jul 2024

10/10 Excellent

richard

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Stuart

Stayed 1 night in Jul 2024

8/10 Good

Norman O'Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely seaview single room very clean and all so had a lift but no hot water at all of my two days stay
Stayed 2 nights in Jul 2024

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
A good reliable hotel, with very friendly reception.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024