Dreams Playa Mujeres Golf & Spa Resort - All Inclusive - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Pool

All-inclusive

Pet-friendly

On private beach

Room service

Explore the area

Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Punta Sam, QROO, 77400

Playa Mujeres Golf Club
‪11 min walk‬
Mujeres Beach
‪19 min walk‬
Punta Sam Ferry Terminal
‪7 min drive‬
Isla Mujeres, Quintana Roo (ISJ)
‪84 min drive‬

Room options

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite Garden View - Two Queen Beds

Very good

56 sq m
Sleeps 4
2 Queen Beds

Preferred Club Master Suite Ocean View - King Bed

108 sq m
Ocean view
Sleeps 4
1 King Bed

Junior Family Suite Ocean View

112 sq m
Ocean view
Sleeps 5
1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Junior Family Suite Garden View

112 sq m
Sleeps 5
2 King Beds and 1 Queen Bed

Preferred Club Junior Suite Ocean View - King Bed

58 sq m
Ocean view
Sleeps 4
1 King Bed

Junior Suite - King Bed

56 sq m
Sleeps 4
1 King Bed

Preferred Club Paramount Suite Ocean View - King Bed

460 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View -King Bed

Very good

56 sq m
Sleeps 4
1 King Bed

Preferred Club Junior Suite Ocean View - Two Queen Beds

Very good

58 sq m
Ocean view
Sleeps 5
2 Queen Beds

Preferred Club Two Bedroom Villa - King Bed and Two Queen Beds

Very good

147 sq m
River view
Sleeps 8
1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Preferred Club Junior Suite Swim Out Ocean View - Two Queen Beds

58 sq m
Ocean view
Sleeps 3
2 Queen Beds

Preferred Club Junior Suite Ocean Front with Private Pool - Two Queen Beds

58 sq m
Ocean view
Sleeps 3
2 Queen Beds

Junior Suite Pool View - Two Queen Beds

Good

56 sq m
Sleeps 4
2 Queen Beds

Preferred Club Junior Suite Swim Out Ocean View - King Bed

58 sq m
Ocean view
Sleeps 3
1 King Bed

Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds

112 sq m
Ocean view
Sleeps 8
1 King Bed and 2 Queen Beds

Preferred Club Junior Suite Ocean Front with Private Pool - King Bed

58 sq m
Ocean view
Sleeps 3
1 King Bed

Junior Suite Pool View - King Bed

Very good

56 sq m
Sleeps 4
1 King Bed

Junior Suite Partial Ocean View - Two Queen Beds

Good

56 sq m
Partial ocean view
Sleeps 5
2 Queen Beds

Junior Suite Partial Ocean View - King Bed

Very good

56 sq m
Partial ocean view
Sleeps 4
1 King Bed

Preferred Club Master Suite Ocean View - 2 Queen Beds

108 sq m
Ocean view
Sleeps 5
2 Queen Beds

Junior Suite Ocean View - King Bed

Wonderful

56 sq m
Ocean view
Sleeps 4
1 King Bed

Junior Suite - Two Queen Beds

Good

56 sq m
Sleeps 4
2 Queen Beds

Preferred Club Master Suite Swim Out Ocean View - King Bed

108 sq m
Ocean view
Sleeps 3
1 King Bed

Junior Family Suite Garden View

Very good

112 sq m
Sleeps 5
1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Junior Family Suite Ocean View

Exceptional

112 sq m
Ocean view
Sleeps 5
1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Preferred Club Family Suite Ocean View - King Bed

166 sq m
Ocean view
Sleeps 5
1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Deal of the Day

56 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite Ocean View - Two Queen Beds

Wonderful

56 sq m
Ocean view
Sleeps 5
2 Queen Beds

Preferred Club Master Suite Ocean Front with Private Pool - King Bed

108 sq m
Ocean view
Sleeps 3
1 King Bed

Similar properties

On private beach

Pool

Hot tub

All-inclusive

for 1 room

includes taxes & fees

1 Feb - 2 Feb

On private beach

Pool

Hot tub

All-inclusive

for 1 room

includes taxes & fees

1 Feb - 2 Feb

About this property

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools

Catch some rays on Dreams Playa Mujeres Golf & Spa Resort - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive offers 502 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has massage/treatment rooms and couples treatment room(s). Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Dreams Playa Mujeres Golf & Spa Resort - All Inclusive. During your stay, you'll be within walking distance of Playa Mujeres Golf Club. Enjoy features like free WiFi in public areas and free valet parking, plus 3 outdoor pools.

Free WiFi
Free valet parking and self parking
Enjoy international cuisine while dining at World Café
Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
Indulge with manicures and pedicures, aromatherapy, or massages at Dreams Spa by Pevonia
Services include babysitting, a free kid's club, and dry cleaning/laundry
Onsite recreation includes a private beach, a gym, and a steam room
Just a 2-minute drive from Playa Mujeres Golf Club and 15 minutes from Gran Puerto Pier
Dogs welcome for a fee (restrictions apply)

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Dreams Playa Mujeres Golf & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 3 poolside bars. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free.

This 4.5-star Punta Sam property is smoke free.

World Café - This restaurant specializes in international cuisine.

Maris - This restaurant specializes in seafood. Open daily.

L’Etoile - This restaurant specializes in French cuisine. Open daily.

Tres Colores - This restaurant specializes in Mexican cuisine. Open daily.

Fusion Nikkei Cuisine - This restaurant specializes in Japanese cuisine. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Meals and beverages at companion properties

Water activities

Kayaking

Snorkeling

Land activities

Bicycling

Fitness facilities

Miniature golf

Volleyball

Offsite tours

Kids club

Lessons/classes/games

Aerobics

Cooking

Dancing

Language

Water fitness

Entertainment

Access to onsite nightclubs

Onsite live performances

Theme parties

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free secured, uncovered self-parking on site
Free secured, uncovered valet parking on site
Wheelchair-accessible van parking available

Food and drink

9 restaurants and 1 coffee shop/cafe
2 beach bars, 3 poolside bars, 1 swim-up bar and 1 bar
24-hour room service

Restaurants on site

World Café
Maris
L’Etoile
Tres Colores
Fusion Nikkei Cuisine

Things to do

3 outdoor pools
Fitness classes
Arcade/games room
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Concerts/live shows
Evening entertainment
Fitness centre
Free water park access
Full-service spa
Karaoke
Mini golf
Nightclub
Playground
Sauna
Steam room
Volleyball

Family friendly

3 outdoor pools
Arcade/games room
Babysitting (surcharge)
Children's games
Children's pool
Free children's club
Free cots/infant beds
Free supervised childcare
Free water park access
In-room childcare (surcharge)
Laundry facilities
Mini golf
Playground
Separate living room
Snack bar/deli
Water slide

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Meeting rooms

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Garden
Outdoor entertainment area
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace

Spa

Aromatherapy
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 91
Wheelchair-accessible path of travel
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Beach towels
Books
Games
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Free cots/infant beds
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hairdryer
Towels

Entertainment

48-inch flat-screen TV
Premium channels
Satellite channels

Food and drink

Free bottled water

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 65 per accommodation, per day
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 65 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Playa Mujeres Golf Resort Cancun

Dreams Playa Mujeres Golf Resort

Dreams Playa Mujeres Golf All Inclusive

Dreams Playa Mujeres Golf

Dreams Playa Mujeres Golf Resort All Inclusive

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Jessica Michelle

Travelled with family

19 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was good, but nothing outstanding. Found the sales pitch for the vacation club a little overbearing. Spa was wonderful, both my teens enjoyed their first massage experiences. Staff was super friendly, property was very clean. Our family felt extremely safe at all times. Kids had a great time exploring the property.

Stayed 3 nights in Oct 2024

10/10 Excellent

Melody

Travelled with family, Travelled with partner

15 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice staff

Stayed 4 nights in Oct 2024

10/10 Excellent

Jugdip

Travelled with family

14 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean. Friendly

Stayed 2 nights in Oct 2024

10/10 Excellent

Dannie

14 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a very nice property

Stayed 3 nights in Aug 2024

10/10 Excellent

Barry

13 Oct 2024

Stayed 3 nights in Oct 2024

2/10 Terrible

Sam

7 Oct 2024

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service

The service was not that good and food wasn’t great

Stayed 7 nights in Sep 2024

8/10 Good

Jomhara

7 Oct 2024

Liked: Cleanliness, staff & service

Stayed 3 nights in Sep 2024

6/10 Okay

Nathifa

6 Oct 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

3 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was a very pleasant vacation. Service is great and the people thatvwork there are so friendly.

Stayed 4 nights in Sep 2024

4/10 Poor

Nathifa

3 Oct 2024

Disliked: Staff & service

Stayed 2 nights in Sep 2024

10/10 Excellent

Derrick

Travelled with family and small children

2 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort is a bit further up north of Cancun in Mujeres beach. We spent a week there and the experience is great. Dinner is superb with different options to choose from. Entertainment is awesome, and kids friendly. On-site day care is available, we just did not have a chance to utilize the facilities. Will recommend as family vacation spot

Stayed 4 nights in Aug 2024

10/10 Excellent

Crystal

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place for families!

Stayed 4 nights in Aug 2024

6/10 Okay

Jairo Raul

Travelled with family and small children

19 Sept 2024

Liked: Cleanliness, amenities

Disliked: Staff & service

Estuvimos 2 días y considero que tiene muchas picinas, excelente area de niños pero el servicio del personal en general no es bueno, en todos los bares y barres te atienden de mala gana y las instalaciones me parecen bien pero algo viejas.

Stayed 2 nights in Sep 2024

8/10 Good

KELLY

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Really enjoyed my time here, will be back

Stayed 2 nights in Aug 2024

6/10 Okay

Alexx

8 Sept 2024

Liked: Staff & service

Here for a wedding with kids. It was beautiful and we had a blast! 3 stars because I was locked out of my room every night and had to walk to the front to get new keys each night.

Stayed 3 nights in Sep 2024

10/10 Excellent

Marianela

Travelled with family

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort, not too big, not too small. Most of the staff is friendly and helpful. The buffet restaurant for dinner appeared to be understaffed with one waiter covering pretty much the whole restaurant. He forgot we asked him for drinks because he was too busy being a waiter and a bus boy. They say you don't need reservations, however, some restaurants had an hour wait. Overall I enjoyed my stay and would return.

Stayed 4 nights in Aug 2024

10/10 Excellent

Lucia V

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2024

4/10 Poor

Alejandro, Arleta

Travelled with family

25 Aug 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Very limited options to eat during lunch. All the specialty restaurants have at least an hour wait and the staff is very unfriendly and rude at times

Stayed 6 nights in Aug 2024

10/10 Excellent

Khaled

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing place

Stayed 5 nights in Aug 2024

8/10 Good

Priya

22 Aug 2024

Liked: Staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

2/10 Terrible

Farhia

Travelled with family

19 Aug 2024

I will not be returning to this property at all. We were blindsided with added cost of over $1200 upon checking after traveling all day. The front desk lady did not care one bit that Expedia did not properly charge us and now had to come up with additional cost that the hire requires per their policy. This hotel is just out for money and a poor representation of the Hyatt enterprise. I will probably be booking through Expedia anymore either.

Stayed 5 nights in Aug 2024

4/10 Poor

David

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service

The evening entertainment was the worst by far in comparison to 5 other all-inclusive resorts I've stayed at. Book reservation was basically impossible. The servers were great but the support staff was not helpful. Restaurants were basic and not good food.

Stayed 3 nights in Aug 2024