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4.0 out of 5

"Simple room with a very comfortable bed & pillows, with good quality towels and plenty of hot water. " More

By a verified traveller on Wed 22 Jan 2020

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Crystal Hotel. During your stay, you're just a quick walk from Cambridge Junction. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include luggage storage
  • Just a 2-minute drive from University of Cambridge and 5 minutes from Addenbrooke's Hospital

Crystal Hotel ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crystal Hotel

Everyone (3) Family (1)
3 out of 5

Posted by on 12 Sep 2021

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5 out of 5

Posted by on 21 Sep 2020

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Comment from Hotel Management

22 Sep 2020 by Ronald

Dear guest, Thank you kindly for your review! We genuinely hope you had a splendid time in Cambridge and were able to enjoy the lovely weather during your stay. Hopefully see you again soon!

4 out of 5
Simple room with a very comfortable bed & pillows, with good quality towels and plenty of hot water.

Posted by on 22 Jan 2020

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4 out of 5
The staff were very friendly. The room was clean and the bed was pristine.However, there was what looked like black mould on the ceiling in the bathroom and there were no glasses or water in the room. Also the fire alarm going off in the early morning, when I had been planning a lie-in, was not ideal! But they had both gluten free cereal and soya milk, and were very attentive.

Posted by on 17 Nov 2019

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Property Features

There's a restaurant on site. WiFi is free in public spaces. Crystal Hotel also features a garden and express check-out. Free self parking is available. This 3.5-star Cambridge hotel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cambridge Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Crystal Hotel offers 18 accommodations with coffee/tea makers and a hairdryer. 25-inch flat-screen televisions come with digital channels. Bathrooms include a shower. This Cambridge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Crystal Hotel has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 15

Special check-in instructions:

The front desk is open daily from 7:30 AM - 10:00 PM. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 10:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Online penalty collection

Hotel Names

  • Crystal Hotel Hotel
  • Crystal Hotel Cambridge
  • Imperial Cambridge Hotel
  • Crystal Hotel Hotel Cambridge
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