Crystal Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crystal Hotel

Standard Twin Room
Standard Double Room
Restaurant
Garden
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

Map
167-169 Hills Rd, Cambridge, England, CB2 8RJ
  • Cambridge Junction
    ‪4 min walk‬
  • Parker's Piece
    ‪19 min walk‬
  • University of Cambridge
    ‪20 min walk‬
  • Cambridge (CBG)
    ‪12 min drive‬

Room options

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

About this property

Crystal Hotel

Victorian Cambridge hotel in Queen Edith's with free parking
This smoke-free hotel features a restaurant, express check-out, and a garden. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Crystal Hotel offers 18 accommodations with coffee/tea makers and hair dryers. 25-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Cambridge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Crystal Hotel. During your stay, you're just a quick walk from Cambridge Junction. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include luggage storage
  • Just a 2-minute drive from University of Cambridge and 5 minutes from Addenbrooke's Hospital
There's a restaurant on site. WiFi is free in public spaces. Crystal Hotel also features a garden and express check-out. Free self parking is available.

This 3.5-star Cambridge hotel is smoke free.

Crystal Hotel has a restaurant on site.

Languages

Chinese (Mandarin), Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Luggage storage

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 25-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge

Crystal Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 163 out of 385 reviews" "
Rating 8 - Good. 137 out of 385 reviews" "
Rating 6 - Okay. 50 out of 385 reviews" "
Rating 4 - Poor. 23 out of 385 reviews" "
Rating 2 - Terrible. 12 out of 385 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Charles, Frederick

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The property needs repairs.
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

gregory

Very convenient for all transport in and around cambridge
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet night
Because it's an older building there is no lift. That did not lessen my pleasure during the stay. Staff were courteous and welcoming. The room was clean and quiet. The water pressure was a little low, but I still had a good shower. Overall an enjoyable experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Nice comfortable room,clean but does look a little tired,furnishings were all in working order and the shower was nice,we would stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem just outside the City Centre. Would recommend to anyone, as good as any mainstream stay over.
Stayed 1 night in Oct 2024

8/10 Good

Aimin

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted a low cost bed for the night within easy walking distance of the city centre and that what I got. Nothing fancy but I didnt pay fancy money. An option for breakfast would have been good.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
This hotel is cheap and cheerful. If you want the Dorchester then pay Dorchester prices. It's a tad worn in places but it's clean with good friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a guaranteed great stay
Always a great stay :) excellent, kind hospitable service. Clean, comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Terrie

Stayed 1 night in Oct 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here many times before, could do with a little updating, modernisation etc, but apart from that, clean quiet and comfortable. We would absolutely stay there again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sunil

Stayed 1 night in Sep 2024

8/10 Good

Ngoc Bach

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Staff is very helpful and responsive
Stayed 5 nights in Sep 2024

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location to walk into Cambridge with car parking facilities. The lights in the bathroom didn’t work and because there was no window it was very dark making it difficult to use the facilities. The bed was hard, the room was cold with no heating that worked, and the condition of the room was poor. There was no one on reception until 11:00 and we had to check out by 10:00.
Stayed 1 night in Sep 2024

10/10 Excellent

Tung ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 2 nights in Sep 2024

8/10 Good

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay a couple nights,old building a bit outdated,but it’s clean,friendly staff .
Stayed 2 nights in Sep 2024

8/10 Good

Benny

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gillian

Liked: Staff & service
The staff are very accommodating and our stay was good value. The building itself is a little tired and dated.
Stayed 2 nights in Sep 2024

6/10 Okay

Katherine

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

D

Stayed 1 night in Aug 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely to stay, stairway should be mentioned on viewing the site for booking
Stayed 1 night in Aug 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice relaxing stay and welcome from the moment I stepped into the hotel. Food was good and 20% off food an unexpected bonus!
Stayed 1 night in Aug 2024