Crystal Hotel

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Free WiFi

Explore the area

167-169 Hills Rd, Cambridge, England, CB2 8RJ

Cambridge Junction
‪4 min walk‬
Parker's Piece
‪19 min walk‬
University of Cambridge
‪20 min walk‬
Cambridge (CBG)
‪12 min drive‬

Room options

Standard Single Room

Sleeps 1
1 Twin Bed

Standard Twin Room

Sleeps 2
2 Twin Beds

Standard Double Room

Sleeps 2
1 Double Bed

Family Room

Sleeps 3
1 Twin Bed and 1 Double Bed

Similar properties

Breakfast included
Pet-friendly
Free WiFi
Restaurant

for 1 room

includes taxes & fees

18 Mar - 19 Mar

About this property

Victorian hotel in Cambridge with free parking

This smoke-free hotel features a restaurant, express check-out, and a garden. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.

Crystal Hotel offers 18 accommodations with coffee/tea makers and hair dryers. 25-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Cambridge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Crystal Hotel. During your stay, you're just a quick walk from Cambridge Junction. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi (speed: 25+ Mbps)
Free self parking
Enjoy a bite to eat at the restaurant
Services include luggage storage
Just a 2-minute drive from University of Cambridge and 5 minutes from Addenbrooke's Hospital

There's a restaurant on site. WiFi is free in public spaces. Crystal Hotel also features a garden and express check-out. Free self parking is available.

This 3.5-star Cambridge hotel is smoke free.

Crystal Hotel has a restaurant on site.

Languages

Chinese (Mandarin), Dutch, English

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

1 restaurant

Guest services

Change of bedsheets (on request)
Change of towels (on request)
Front desk (limited hours)
Housekeeping (on request)
Luggage storage

Outdoors

Garden

Accessibility

This property does not have any lifts

Smoke-free property

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Heating

Bathroom

Hairdryer
Private bathroom
Shower
Soap
Toilet paper
Towels

Entertainment

25-inch flat-screen TV
Digital channels

Food and drink

Coffee/tea maker
Electric kettle

Desk
Iron/ironing board
Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Crystal Hotel Hotel

Crystal Hotel Cambridge

Imperial Cambridge Hotel

Crystal Hotel Hotel Cambridge

Crystal Hotel Reviews

8.2

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Judith

Travelled with partner

1 Dec 2024

Liked: Cleanliness, staff & service

We loved the people. They were helpful, kind and very courteous. The property is very old and feels like it is still a work in progress but that said the staff were very helpful in doing the very best to make our stay as good and comfortable as possible. The Chinese food restaurant is wonderful. The WiFi was a bit wonky which at times made it minorly problematic as we were there on business. Other than that it was comfortable and very convenient to the train and other transportation and easily walkable to most things that we needed to walk to.

Stayed 5 nights in Oct 2024

6/10 Okay

luisa

29 Nov 2024

Liked: Cleanliness, room comfort

Not too shabby

Looks very shabby on the outside but the room was clean and comfortable Very small bathroom and shower but suited the purpose Limited car parking

Stayed 1 night in Nov 2024

10/10 Excellent

Julia

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

8/10 Good

Martin

21 Nov 2024

Stayed 1 night in Nov 2024

2/10 Terrible

Jackie

16 Nov 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Smelly and generally unclean.

Quite smelly, generally unclean with mouldy bathroom. Didn’t want to touch anything and couldn’t wait to get out. Very strong smell of food too. Not for me and I won’t be starting ever again. Only plus is the free parking.

Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Business traveller

13 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value with parking

Positives - a welcoming reception, comfortable bed, parking, everywhere spotless, decent kettle and good shower. Negatives - the small tv only receives a few channels - very few. It still seems tuned in to Freeview as it was when it first came out. The system probably just needs retuning. And there was a bit of rust on a grab rail in the shower. I reckon that these are tiny negatives and on balance I feel the hotel was good value.

Stayed 1 night in Nov 2024

8/10 Good

Steven

10 Nov 2024

Liked: Amenities

Friendly staff with a nice homely feel

Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Business traveller

4 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Some good some not so...

The good points - parking, lovely welcome at reception and the hotel was clean. Bad points - badly patched up hole in the ceiling of my room, some damp and peeling wallpaper in a top corner and very few tv channels available.

Stayed 1 night in Oct 2024

8/10 Good

Zoe

2 Nov 2024

Liked: Cleanliness, staff & service

A good hotel to stay

Friendly and the responsible stuff and with a restaurant offering Chinese food.

Stayed 1 night in Oct 2024

10/10 Excellent

Shona

2 Nov 2024

Great place to stay in Cambridge.

Lovely welcome. Efficient check in. The room was immaculate and looked newly refurbished. Quiet. Very comfortable bed. And with the benefit of delicious food in the Chinese restaurant below, with excellent staff. Thank you! Near Addenbrookes hospital and also near city centre, on a good bus route for both. Parking at the rear.

Stayed 1 night in Nov 2024

6/10 Okay

Charles, Frederick

Travelled with partner

1 Nov 2024

Liked: Staff & service

Disliked: Amenities

The property needs repairs.

Stayed 1 night in Oct 2024

6/10 Okay

Peter

27 Oct 2024

Disliked: Property conditions & facilities

Stayed 2 nights in Oct 2024

8/10 Good

gregory

25 Oct 2024

Very convenient for all transport in and around cambridge

Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

21 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quiet night

Because it's an older building there is no lift. That did not lessen my pleasure during the stay. Staff were courteous and welcoming. The room was clean and quiet. The water pressure was a little low, but I still had a good shower. Overall an enjoyable experience.

Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Nice comfortable room,clean but does look a little tired,furnishings were all in working order and the shower was nice,we would stay again

Stayed 1 night in Oct 2024

10/10 Excellent

Jason

19 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A little gem just outside the City Centre. Would recommend to anyone, as good as any mainstream stay over.

Stayed 1 night in Oct 2024

8/10 Good

Aimin

17 Oct 2024

Liked: Staff & service

Stayed 1 night in Oct 2024

8/10 Good

John

16 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I wanted a low cost bed for the night within easy walking distance of the city centre and that what I got. Nothing fancy but I didnt pay fancy money. An option for breakfast would have been good.

Stayed 1 night in Oct 2024

10/10 Excellent

David

12 Oct 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Sep 2024

10/10 Excellent

David

11 Oct 2024

Liked: Cleanliness, staff & service, amenities

This hotel is cheap and cheerful. If you want the Dorchester then pay Dorchester prices. It's a tad worn in places but it's clean with good friendly staff.

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a guaranteed great stay

Always a great stay :) excellent, kind hospitable service. Clean, comfortable.

Stayed 1 night in Oct 2024

10/10 Excellent

Terrie

10 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

lisa

5 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Have stayed here many times before, could do with a little updating, modernisation etc, but apart from that, clean quiet and comfortable. We would absolutely stay there again!

Stayed 2 nights in Sep 2024