Victorian Cambridge hotel in Queen Edith's with free parking
This smoke-free hotel features a restaurant, express check-out, and a garden. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Crystal Hotel offers 18 accommodations with coffee/tea makers and hair dryers. 25-inch flat-screen televisions come with digital channels.
Bathrooms include showers. This Cambridge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of the helpful staff at Crystal Hotel. During your stay, you're just a quick walk from Cambridge Junction. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
Free WiFi (speed: 25+ Mbps)
Free self parking
Enjoy a bite to eat at the restaurant
Services include luggage storage
Just a 2-minute drive from University of Cambridge and 12 minutes from Imperial War Museum Duxford
There's a restaurant on site. WiFi is free in public spaces. Crystal Hotel also features a garden and express check-out. Free self parking is available.
This 3.5-star Cambridge hotel is smoke free.
Crystal Hotel has a restaurant on site.
Languages
Chinese (Mandarin), Dutch, English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Food and drink
1 restaurant
Guest services
Change of bedsheets (on request)
Change of towels (on request)
Front desk (limited hours)
Housekeeping (on request)
Luggage storage
Outdoors
Garden
Accessibility
This property does not have any lifts
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Heating
Bathroom
Hairdryer
Private bathroom
Shower
Soap
Toilet paper
Towels
Entertainment
25-inch flat-screen TV
Digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Iron/ironing board
Laptop-friendly workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 7:30 AM - 10:00 PM. Front desk staff will greet guests on arrival.
Property is also known as
Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge
Crystal Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Although the room was generally clean and the bed was okay the shower cubicle showed signs of black mould but was mainly clean. Attention to detail is required
Location good. My room downstairs 216 terrible. Very dirty with sellotape holding lampshade and basin shelf together. Smells of oil and filters so blocked with dirt. Linen and towels v clean. Bed comfortable. TV dreadful.
Check in was straightforward and the receptionist friendly and helpful. Room was clean and tidy. The only negative point was that the bed was hard which caused some discomfort to my wife. Overall, for a last minute booking, we were very happy.
I thought the room was in poor condition. The bathroom in particular was disappointing and many floor tiles were cracked and loose. The room carpet doesn’t quite meet the carpet runner at the bathroom door so the spikes of the runner aren’t fully covered - I found that out the hard way.
While the restaurant is open, the room smells of oil which gave a bad first impression that is impossible to get past and has contributed to my overall negative opinion.
The curtains in the room do give privacy but don’t block out light in the slightest.
To be fair the bed was comfortable and it didn’t feel unclean. And the room was spacious. But I wished I’d booked somewhere else and even paused for a few minutes upon arrival to consider whether I could afford to write off the booking and find somewhere else (I couldn’t and didn’t). I thought this place was quite expensive for what it was offering. Perhaps other rooms in the hotel aren’t quite as disappointing so don’t just rely on this review, please do check out the others.
Overall a nice hotel, staff are lovely and friendly
Mark
Stayed 3 nights in Jun 2024
10/10 Excellent
NESRIN
Travelled with family
6 Jun 2024
Liked: Cleanliness, staff & service
We made a late self check in but it was so easy. The directions for self check in were so clear , no difficulties. Very responsive and helpful! There were kind to save our luggages after checking out until we leave the town. It was a nice stay.