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"Excellent staff service. Property is in need of general maintenance, eg door closers that end up slamming the doors, showers that are out of order. " More

By a verified traveller on Tue 12 Jul 2022

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King or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Single Non-ensuite Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

The free breakfast at The Washington gets good marks from our customers. During your stay, you're just a quick walk from University of Bristol. Features include free WiFi in public areas, plus a snack bar/deli and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 7 minutes by foot from University of Bristol and a 3-minute drive from Bristol Hippodrome Theatre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

The Washington ratings based on 15 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Washington

Everyone (11) Couples (1) Family (3)
4 out of 5
All good.

Posted by on 1 Apr 2024

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4 out of 5
Excellent staff service. Property is in need of general maintenance, eg door closers that end up slamming the doors, showers that are out of order.

Posted by on 12 Jul 2022

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Comment from Hotel Management

17 Jul 2022 by Irune

Dear Andrew, Thank you for taking your time to leave your feedback. We are happy to hear that you enjoyed the service from our staff. We apologise if you have experienced any problems. We are currently working on upgrading the general décor throughout the hotel and refurbishment of the rooms. Your feedback is very helpful to us. We hope to welcome you again in the future so that you can see our improvements. Best wishes, Irune

4 out of 5
Very friendly and helpful staff, the food is good, nice and quiet place to stay

Posted by , from Burnham on 1 Mar 2020

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Comment from Hotel Management

2 Mar 2020 by Elodie

Thank you so much for taking the time to leave us a review. As a small, independent hotel your feedback really helps us. I'm glad to hear you enjoyed your stay. We look forward to seeing you again! Warm wishes, Elodie

4 out of 5

Posted by on 23 Feb 2020

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2 out of 5
The towels and bedding were clean but the bathroom was extremely neglected and the ceiling was so low in the shower that you could not stand underneath.My husband banged his head on the roof twice! The bathroom grouting around the tiles was mainly black with mould. Very disappointing.

Posted by on 22 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by Hannah

Thank you so much for taking the time to leave us a review. As a small, independent hotel your feedback really helps us. We are working on bathroom reburbishments in the hotel so will use your comments to help us improve many thanks Hannah

4 out of 5
Great location, parking although very limited in Bristol was available for £7 a night at the rear of the hotel. Lovely stone building with tall ceilings and box sash windows. Very friendly staff. Great breakfast even though temporarily no hot cooked food as the kitchen is being renovated. Toasted sausage, bacon or vegetarian sausage available. Could do with a decorate but very charming.

Posted by on 19 Apr 2019

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Comment from Hotel Management

1 May 2019 by Elodie

Thank you for taking the time to leave us a review. I do hope your enjoyed your stay with us, and would consider returning again! Please do also leave us a review on Tripadvisor, as this also helps us to compete with the bigger chain hotels in Bristol! Do not hesitate to mention receptionists, they will get bonus! Kind regards, Elodie -Hotel Manager

4 out of 5
basic, functional rooms. clean. good value. great location. really good breakfast. very efficient staff. stairs a bit steep.

Posted by on 14 Sep 2018

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Comment from Hotel Management

15 Sep 2018 by Elodie

Thank you so much for taking the time to leave us a review. As a small, independent hotel your feedback really helps us. I'm glad to hear you enjoyed your stay. We look forward to seeing you again! Warm wishes, Elodie

5 out of 5

The staff was very helpful

Very good stay and the staff was very helpful and couldn't do enough for you

Posted by , from portdmouth hampshire on 18 Aug 2017

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3 out of 5

Hotel located in a pleasant part of Bristol

Pros: The location, price, staff friendliness (and the fruit bowl in the room). The buffet breakfast with toast, was ample.
Cons: The bath and shower. The bath sealant was mouldy, the shower head was partly blocked and looked grim. We weren't comfortable using it.
Location: 10 minute walk to the Clifton suspension bridge and Leigh Woods. Avon Gorge/White Lion hotel has a large outdoor terrace with great views and menu.
We stayed here one night as we were visiting a venue just 10 minutes walk away. We picked this hotel for the location, and because it had a car park, albeit with limited spaces on a first come first served basis. And the price was right. Since we were checking in at the earliest time, we had hoped to get a parking space. Unfortunately not. Guests who had checked out that morning had paid for a day's parking, which was better value than the public car parks. The receptionist was very pleasant and helpful, she knew all the parking costs and times on the street, and luckily we found a roadside park just 100 yards up the road. The hotel was old and well used, and areas were in need of redecorating, especially the bathroom, which no amount of cleaning could remove the black mould! The shower head needed replacing. Although the room had been hovered, the edges hadn't been done for some time. One of us had a good night's sleep, but the bed was on the soft side. It was a very hot day and night, but the window was open and the room was a good temperature, and it wasn't too noisy in the street. We both had the buffet breakfast, which was fine.

Posted by , from Wales on 30 May 2017

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4 out of 5

Conveniently placed guest house.

We needed somewhere in Clifton so that we could help our daughter move flat. We've stayed before so knew what to expect. However the roller shutter on the car park was new + difficult to access as you needed the code before you could enter but there was nowhere to park to be able to go into the Washington to get the code. Had to park illegally+ hope for the best. Other than that everything was fine. Nice breakfast.

Posted by on 9 Apr 2017

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Property Features

There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The business-friendly The Washington also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 3-star Bristol guest house is smoke free.

  • 46 guestrooms or units
  • 4 levels
  • Cooked-to-order breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Clifton Down Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Washington offers 46 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Bathrooms are partially open
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board available
  • Desk
  • Heating
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Thursday: 7:00 AM-10:00 PM
The check-in location differs from the property location. Check-in location: [The Clifton Hotel, St Paul's Rd, Clifton, Bristol BS8 1LX]. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Thursday: 7:00 AM - 10:00 PM
The check-in location differs from the property location. To check in, guests will need to go to The Clifton Hotel, St Paul's Rd, Clifton, Bristol BS8 1LX
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts major credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts major credit cards, Visa, Mastercard, Barclaycard and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: GBP 10 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Washington Bristol
  • Washington Hotel Bristol
  • Washington House Bristol
  • Washington Guesthouse Bristol
  • Washington Guesthouse
  • The Washington Bristol
  • The Washington Guesthouse
  • The Washington Guesthouse Bristol

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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