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Mercure Bristol Grand Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Bristol Grand Hotel

Exterior
Bar (on property)
Breakfast, lunch, dinner served; British cuisine
Exterior
Standard Twin Room, 2 Single Beds

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Broad Street, Bristol, England, BS1 2EL
  • St Nicholas Market
    1 min walk
  • Bristol Hippodrome Theatre
    6 min walk
  • Old Vic Theatre
    6 min walk
  • Bristol Filton Airport (FZO)
    29 min drive

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Compact)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Double Bed (Compact)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior

Delta Hotels by Marriott Bristol City Centre

Free WiFi
Air conditioning
Gym
Breakfast available
4.4 out of 5, Excellent, (152)
The price is €68
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Delta Hotels by Marriott Bristol City Centre

About this property

Mercure Bristol Grand Hotel

Hotel with a 24-hour front desk, a short walk to Bristol Hippodrome Theatre
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite. Housekeeping is available on request.
Mercure Bristol Grand Hotel offers 182 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Bristol hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Mercure Bristol Grand Hotel's great location. During your stay, you're just a quick walk from Bristol Hippodrome Theatre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Keepers Kitchen & Bar
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Bristol Hippodrome Theatre and University of Bristol
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

WiFi is free in public spaces. The business-friendly Mercure Bristol Grand Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Bristol hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Mercure Bristol Grand Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Bulgarian, English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 17.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 16.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Keepers Kitchen & Bar

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Grab bar in bath
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 17.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Bristol Grand Hotel Opening November 2015
Mercure Grand Hotel Opening November 2015
Mercure Bristol Grand Opening November 2015
Mercure Grand Opening November 2015
Mercure Bristol Grand Hotel Newly Refurbished
Mercure Bristol Grand
The Grand, Bristol Hotel Bristol
Thistle Hotel Bristol
Mercure Bristol Grand Newly Refurbished
Mercure Bristol Hotel Bristol
Mercure Bristol Grand Hotel Hotel
Mercure Bristol Grand Hotel Bristol
Mercure Bristol Grand Hotel Hotel Bristol

Mercure Bristol Grand Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 356 out of 1002 reviews" "
Rating 8 - Good. 296 out of 1002 reviews" "
Rating 6 - Okay. 185 out of 1002 reviews" "
Rating 4 - Poor. 111 out of 1002 reviews" "
Rating 2 - Terrible. 54 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

shar

Stayed 1 night in Sep 2024

4/10 Poor

Eeva

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Mattia

Liked: Amenities
Disliked: Property conditions & facilities
Super loud and noisy. Loud noise of people walking around all the time, and I don't have a light sleep. The walls are paper thin. I know England houses are cheaply designed in general, but this is a 4-star hotel, I was expecting a bit better. It was even worse...
Stayed 2 nights in Sep 2024

2/10 Terrible

Jonathan

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

4/10 Poor

Judith

Disliked: Property conditions & facilities, room comfort
Poor Hotel . Dark , small dingy rooms . Air con didn’t work , toiletry dispensers empty. Car park chaotic . Not somewhere I would stay in future
Stayed 2 nights in Sep 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy, good location, good facilities all good 👍
Stayed 1 night in Sep 2024

6/10 Okay

Cerys

Travelled with partner
Liked: Staff & service, amenities
For the cost per night you should expect better quality than Travleodge standard. Bath was slippy. Had to move kettle to use which was questionable safety on bedside table.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick one night stay.
Fabulous stay once again. Warm welcome from professional staff. Room clean and up to usual standard.
Stayed 1 night in Sep 2024

4/10 Poor

Sian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else!
Had to wait over an hour for check in as room was not ready, when we finally got in, pillows were covered with makeup and carpet had obviously not been hovered. Bath had rust patches in it, air con light flashed all night, just like sleeping in a room with the car indicates on all night. Bed was had and may as well not have had any pillows
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Would i go again? Maybe...
Car park was possibly the tiniest, tightest car park i've ever seen and cost £17 for one night! I then checked in, 'greeted' by a receptionist named Rahul, though quite frankly I've had warmer receptions in the Antarctic, the guy barely said two words to me and looked at me like he'd just scraped me from the bottom of his shoe. The room itself was nice, clean, spacious and well maintained, if a little too warm but the windows opened which negated that. On to the hotel itself, the elevators seemed a little glitchy at times, like they kept forgetting what they were doing so i decided to take the stairs, the route of which was not well sign-posted and several of the bannisters were dangerously hanging off the wall. And it wasn't until I went to bed that i discovered my TV remote wasn't working properly, so i just went to sleep. Bedding was comfy though it would be nice to have a lighter option than a thick winter duvet. On to breakfast, a good spread but poor execution, several 'cooked' items were done poorly, hashbrowns were cooked round the edge but practically raw in the middle, bacon was overdone, black pudding underdone, poor quality beans and eggs, definitely not worth the money i paid for it. We also had issues leaving the car park as the ticket we were given to exit had expired. Overall, a nice-looking, functional hotel, let down by poor service and maintenance.
Stayed 1 night in Sep 2024

10/10 Excellent

Fatemeh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Maggie

Liked: Cleanliness, staff & service, amenities
Positives: an outstanding location in the old town, within walking distance of the station and with many great bars, cafes and restaurants nearby. (Try Full Court Press and Chez Marcel, which are right next door.) My standard double room was quiet, with much better soundproofing than many modern hotels, and with windows that opened and a fine view over Georgian rooftops and medieval spires. On the downside, the room was not well designed. The only hanging space was over the only table, where the tea and coffee things were. The bath lacked a plug and the shower curtain trailed in the water. And the room smelled stale.
Stayed 1 night in Sep 2024

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
The room was in need of maintenance, with things hanging off around the bath, the airconditioner not working and generally looking a bit tired. The room and floor in general was overly hot and it was a cool day and night, a large fan was on table placed next to the bed but was too close and became annoying. The breakfast buffet was very average selection wise, could have been cooked better and at one stage nearly everything was empty, really not worth the money.
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, comfortable and spacious room. Would have gotten excellent but for the air conditioning which wasn't working so I had to open the window and being in the centre of Bristol on a Friday night it was noisy.
Stayed 1 night in Sep 2024

10/10 Excellent

Octavia

Liked: Cleanliness, staff & service, property conditions & facilities
The aircon wasn’t working in my room and the receptionist was so kind and sorted me a different room where it was working. Hotel had everything I needed for my stay.
Stayed 1 night in Sep 2024

10/10 Excellent

candida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here for a wedding the staff was amazing knew one of them that worked there she was so helpful the rooms are so comfortable
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Average hotel
I arrived at the hotel just before 3pm to check-in and found a long queue as there was only one person on reception at their busiest time of day. At check-in I was told I was being "upgraded" to a different room. The room seemed perfectly nice at first and was very spacious. However, I later found that the AC didn't work and the window wouldn't open, so the room quickly became very hot and stuffy which made for an uncomfortable night's sleep. On the plus side, there was a number of complimentary beverages in the fridge, which helped a bit.
Stayed 1 night in Sep 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service
All good!
Lovely hotel, very friendly staff. Great value for money. Fab breakfast. Kids complained sofa bed was lumpy as they could feel the springs in 127 it did look old. But fine for 1 night. Very dark rooms. Nice bar but shuts very early (9.30) on Sunday
Stayed 1 night in Sep 2024

4/10 Poor

vera

Disliked: Cleanliness, property conditions & facilities
The room was not cleaned properly, with stains on the walls and floor, shower was blocked up and you couldn’t shower without it flooding over.
Stayed 1 night in Aug 2024

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice tidy hotel, bedrooms are new nice and modern. Bathrooms and hotel areas still feel a little dated. Great central location, check and out was fast and efficient
Stayed 1 night in Aug 2024

8/10 Good

ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Ok but room to hot
Good however ac didn’t work in the room and was uncomfortably hot
Stayed 1 night in Aug 2024