Aztec Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aztec Hotel & Spa

Interior
Indoor pool
Breakfast, lunch served; international cuisine, al fresco dining
Front of property
Junior Suite

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar

Explore the area

Map
Aztec West, Almondsbury, Bristol, England, BS32 4TS
  • Aztec West Business Park
    1 min walk
  • The Mall at Cribbs Causeway
    7 min drive
  • The Wave
    12 min drive
  • Bristol Filton Airport (FZO)
    9 min drive

Room options

Standard Double or Twin Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premier Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

Signature Double or Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Family Suite, 1 Bedroom

  • 35 sq m
  • Sleeps 5
  • 1 Double Bed OR 1 Twin Sofa Bed

Standard Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Family Double Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Signature Double Room, Terrace, Lake View

  • 24 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Signature Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Aztec Hotel & Spa

Hotel with a full-service spa, steps from Aztec West Business Park
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Aztec Hotel & Spa offers 128 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Aztec Hotel & Spa. During your stay, you're just a quick walk from Aztec West Business Park. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy international cuisine while dining at The Curious Kitchen
  • Full breakfast served weekdays for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to aromatherapy, body wraps, or manicures and pedicures at The Spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Aztec West Business Park and 7 minutes by car from The Mall at Cribbs Causeway
Aztec Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A spa tub, a sauna, and spa services are also featured at the business-friendly Aztec Hotel & Spa. Parking is available for a fee.

This 4-star Bristol hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 9:00 AM.
The Curious Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 3.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee weekdays 6:30 AM–9:00 AM: GBP 19.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Curious Kitchen

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Deep-pile carpet in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 19.95 per person
  • Self parking fee: GBP 3.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Children may access the hotel pool during limited hours.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aztec Bristol
Aztec Hotel
Aztec Hotel Bristol
Hotel Aztec
Aztec Bristol Hotel
Bristol Aztec Hotel And Spa
Bristol Aztec Hotel Bristol
Aztec Hotel Spa
Aztec Hotel & Spa Hotel
Aztec Hotel & Spa Bristol
Aztec Hotel & Spa Hotel Bristol

Aztec Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1001 reviews" "
Rating 8 - Good. 282 out of 1001 reviews" "
Rating 6 - Okay. 87 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Comfortable and cozy environment, with nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

SEW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, great location for Bristol. Staff were great, rooms lovely, free parking as it was a weekend. Spa was stunning but £15pp charge for 1 night is very steep.
Stayed 1 night in Aug 2024

6/10 Okay

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service but poor night's sleep.
I'll start by saying all staff we encountered were exceptional and a credit to the venue. However, we paid a lot of money for our stay and the room/sleep quality did not reflect the high price tag and high star rating. The room was a good size but our "double" was actually two singles put together so you could feel the annoying join/gap in between. Whilst earplugs were provided (nice touch!) it was still very loud, you could hear entire conversations and I was woken up in the morning by someone in the next room using the hairdryer! I am very light sensitive so the light that came in from the surrounding edges of the window disturbed my sleep. Didn't have time to use the spa facilities but they looked lovely. Restaurant had a lovely ambience in the evening and food was good quality but felt the service charge was unnecessary considering there was only two of us and we were hardly demanding! My husband found it strange that the hotel is owned by a brewery yet they had ran out of all the draught beers. Would return for a spa day or afternoon tea etc but not to spend a night as sleep quality was too poor.
Stayed 1 night in Aug 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Helen

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Russ

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast was great.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Spa not included
When I arrived we were notified that spa is not included as we booked through a third party even though we paid full price. If you want spa included, book directly on their website. Once we checked in we went to our room and found hairs in the bathtub and on the bed sheets. Apart from that everything else was ok.
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and very friendly staff. Nice touches in the room too with mugs and takeaway cups. Treat for the kids and even the dog had a bed waiting for him!
Stayed 1 night in Aug 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location & service !
Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay
second time staying at this hotel and the second time our food order was forgotten. Even at breakfast we had to chase for our tea. Disappointing because this hotel is truly lovely. Charging residents for the spa use was a bit out of order considering what they paid to stay there.
Stayed 3 nights in Jul 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 1 night stay
Great hotel, friendly staff upon arrival. The room was very big ,air con and a nespresso machine along with a normal kettle if you like the instant. There was also a fridge on your landing or near by where you can get cold water and milk. The bed was comfortable and great pillows. The furniture is a little dated but apart from that all great. Breakfast was really good although i did think £20.00 was a little steep. The spa and pool looked very good. But one thing i will say, if you book through a third party you have to pay £15.00 each for the use of the facilities agian i think quite expensive if you only use them once.
Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Arrived the reception staff could not do enough to help. Went to the spa it was clean and again excellent staff. Sat outside afterwards at beautiful location and the bar staff were amazing even when I explained that this trip had been delayed due to my wife being in hospital they came out and gave us a glass of wine and chocolates for free. We are booking again and cannot wait
Stayed 1 night in Jul 2024

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, very welcoming. Facilities were great quality and very clean. Food was lovely. Would stay again!
Stayed 1 night in Jul 2024

6/10 Okay

Zach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Walls are paper thin disturbed sleep due to noise in corridor and room doors banging shut. In the evening the hotel relies on the night porter only to man reception and tend the bar, hence service is poor and not what I would expect of a 4 star rating.None of my requests were met prior to checking in. However hotel is clean and tidy.
Stayed 1 night in Jul 2024

8/10 Good

Paul

Stayed 2 nights in Jul 2024

4/10 Poor

Leanne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wouldn’t recommend
Unacceptable to have to pay a surcharge of £15 for use of the gym/spa facilities. This is not clearly advertised on the Hotels.com listing and is deceptive. Generally very slow and poor service especially in terms of catering for residents with special dietary requirements. Overall the high prices are not justified as the food, drink and service are not up to standard. Property interiors, room comfort, gym and spa all good. Definitley wouldn’t rush back or recommend.
Stayed 1 night in Jul 2024

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, staff & service
It was fine, like most hotels.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zoltan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay.
Overnight stay for family of four . Enjoyed the spa , rooms clean and spacious. Air conditioning welcome as temperature in corridors etc quite warm. Staff welcoming and helpful.We didn’t eat there and had room only so unable to comment on food.
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but better value for money at other hotels
Lovely hotel, friendly, helpful staff and nice spa facilities, although I find it dissapointing that you have to pay to use the pool on top of your room rate, normally it is all included. Thin walls, meaning you can hear everything in next rooms, including use of the toilet unfortunately.
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Anita

Liked: Staff & service, property conditions & facilities
High recommendation
Stayed 2 nights in Jul 2024