The Durley Dean Hotel

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Dates

April 2025

May 2025

Daily buffet breakfast (GBP 14.95 per person)

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Gym
Bar

Explore the area

28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE

Bournemouth Beach
‪9 min walk‬
Bournemouth International Centre
‪9 min walk‬
Bournemouth Pier
‪15 min walk‬
Southampton (SOU)
‪37 min drive‬

Room options

Standard Double Room

11 sq m
Sleeps 2
2 Twin Beds OR 1 Double Bed

Single Room

11 sq m
Sleeps 1
1 Twin Bed

Superior Family Room (2adults + 2 children) with Air Conditioning

Sleeps 4
1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 2 Twin Futons

Compact Double Room

Sleeps 2
1 Double Bed

Superior Family Room (2adults + 1 children) with Air Conditioning

Sleeps 3
1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Futon

Superior Double or Twin Room (with Air Conditioning)

Sleeps 2
1 Double Bed OR 2 Twin Beds

Double or Twin Room

11 sq m
Sleeps 2
1 Double Bed

Family Room, Connecting Rooms (with Air Conditioning)

Sleeps 5
1 Double Bed, 1 Twin Bunk Bed and 1 Twin Futon

Superior Family Room (2adults + 3 children) with Air Conditioning

19 sq m
Sleeps 5
1 Twin Bunk Bed, 1 Double Bed and 1 Twin Futon

Family Room

City view
Sleeps 6
1 Queen Bed and 2 Twin Bunk Beds

Similar properties

Pool
Hot tub
Spa
Free WiFi

for 1 room

includes taxes & fees

27 Apr - 28 Apr

About this property

Victorian hotel with a full-service spa and a fitness center

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.

The Durley Dean Hotel offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at The Durley Dean Hotel. During your stay, you're just a quick walk from Bournemouth Beach. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.

Free WiFi
Enjoy British cuisine while dining at No. 28
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Indulge with body treatments, manicures and pedicures, or body wraps at the spa
Services include dry cleaning/laundry, a porter, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the breakfast and the clean accommodations
Within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre
Dogs welcome for a fee (restrictions apply)

The Durley Dean Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly The Durley Dean Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Bournemouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.

No. 28 - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (GBP 15 per night)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14.95 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

No. 28

Things to do

Full-service spa
Gym
Indoor pool
Sauna
Steam room

Family friendly

Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop

Business services

Business centre
Meeting rooms

Full-service spa

2 treatment rooms
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa open daily
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Hypo-allergenic bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: GBP 15.00 per pet, per night
Only dogs are allowed
Maximum 1 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 14.95 per person
Self parking fee: GBP 15.00 per night
Pet fee: GBP 15.00 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Pool access available from 7:00 AM to 9:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Durley Dean

Durley Dean Bournemouth

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The Durley Dean Hotel Hotel

The Durley Dean Hotel Bournemouth

The Durley Dean Hotel Hotel Bournemouth

The Durley Dean Hotel Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

10/10 Excellent

Sian

Travelled with partner

12 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was lovely

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

8 Jan 2025

Stayed 2 nights in Jan 2025

2/10 Terrible

scott

3 Jan 2025

Disliked: Cleanliness, amenities, property conditions & facilities

I had the most awful experience. I paid in advance and called and they confirmed check in was 24/7. It was New Year’s Eve and we arrived at 1.40am. The man on reception said that there was no record of a booking and that they were fully booked. I showed my itinerary number he said there was nothing he could do. When I called Expedia the hotel said we were marked as a no show!!! Not only is this appalling but it is dangerous. Leaving a vulnerable woman with no where to stay on new year eve. The other hotels were all booked. Now I am fighting my right for a refund. I will be taking this much much further

Stayed 1 night in Dec 2024

8/10 Good

Tristian

Travelled with family

1 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

1 Jan 2025

Liked: Cleanliness

Stayed 2 nights in Dec 2024

8/10 Good

Harvey

Travelled with partner

29 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly staff, room was very clean and accommodating.

Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Travelled with partner

23 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent!! Would definitely recommend and come back again.

Stayed 1 night in Dec 2024

10/10 Excellent

Eladio

Travelled with partner

21 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was really helpful

Stayed 1 night in Dec 2024

10/10 Excellent

Lorraine

11 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff are really helpful 😀

Stayed 2 nights in Dec 2024

8/10 Good

Tina

19 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Travelled with family

17 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful hotel

Absolutely appalling i want to make a complaint and get a full refund for this stay it was disgusting

Stayed 1 night in Nov 2024

2/10 Terrible

Kim

12 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Travelled with pets, Travelled with partner

9 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was excellent furnishings look brand new The bathroom was brilliant walkin shower great 😬👍🔥

Stayed 2 nights in Nov 2024

8/10 Good

Bislim

4 Nov 2024

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Claire

1 Nov 2024

Stayed 2 nights in Oct 2024

8/10 Good

Douglas

Travelled with family

30 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Caroline

29 Oct 2024

Liked: Staff & service, property conditions & facilities

Great location

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

20 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware!They may keep your money& refuse a room.

All I can say is that the reception staff and manageress when I arrived were appalling and refused to let me check in so I had to go and book a different hotel. Costing more money and effort. I had booked as normal with hotels.com so had a genuine paid for booking . On arrival I was repeatedly told I had to show a photo id or provide a card for pre authorisation. I had neither with me on this occasion and offered a bank card saved on my phone wallet . They refused this option. The staff unswervingly relied on their terms and conditions ( which were only sent after they had accepted my booking and had my payment!) and quickly got a hotel owners card out and said take it up with the director . They would not let me stay . Very inhospitable and very bad attitude and with a ready pile of their directors business cards I suggest they have done this before . This really upset me and so far has cost me money with no apologies or refund offered. I was totally surprised by their unfathomable attitude from what is supposed to be a hospitality industry. There was zero hospitality and only repeated “ computer says no” “refer to our T&Cs “nonsense . I have never experienced this before and it is likely that they have acted with no regard to consumer rights or laws. I await a directors response but in the meantime : Avoid this place like the plague .

Stayed 1 night in Oct 2024

8/10 Good

Linda

11 Oct 2024

Stayed 3 nights in Jun 2024

8/10 Good

Paul

9 Oct 2024

Stayed 1 night in Oct 2024

6/10 Okay

Sally

Travelled with group

7 Oct 2024

The hotel was ok. Our compact room was really tiny. Breakfast was ok but would have liked fresh fruit and nicer bread and some rolls. Evening meal was very good. Towels very thin and only got one hand towel. No bath mat on second night. Pool was very small. It looked much bigger in the picture.

Stayed 2 nights in Oct 2024