The Durley Dean Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Durley Dean Hotel

Exterior
Bar (on property)
Banquet hall
Banquet hall
Superior Family Room (2adults + 1 children) with Air Conditioning

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Bar

Explore the area

Map
28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE
  • Bournemouth Beach
    9 min walk
  • The Durley Inn
    5 min walk
  • Bournemouth Station
    4 min drive
  • Bournemouth (BOH-Bournemouth Intl.)
    11 min drive

Room options

Standard Double Room

  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Family Room (2adults + 2 children) with Air Conditioning

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 2 Twin Futons

Compact Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Family Room (2adults + 1 children) with Air Conditioning

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Futon

Superior Double or Twin Room (with Air Conditioning)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Connecting Rooms (with Air Conditioning)

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Futon

Superior Family Room (2adults + 3 children) with Air Conditioning

  • 19 sq m
  • Sleeps 5
  • 1 Twin Bunk Bed, 1 Double Bed and 1 Twin Futon

Family Room

  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

Similar properties

About this property

The Durley Dean Hotel

Victorian Bournemouth hotel in West Cliff with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Durley Dean Hotel offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at The Durley Dean Hotel. During your stay, you're just a quick walk from Bournemouth Beach. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at No. 28
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with Swedish massages, body scrubs, or body treatments at the spa
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 1-minute drive from Bournemouth Beach and 11 minutes from Poole Harbour
  • Dogs welcome for a fee (restrictions apply)
The Durley Dean Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly The Durley Dean Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Bournemouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.
No. 28 - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15.00 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: GBP 14.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • No. 28

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Durley Dean
Durley Dean Bournemouth
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Durley Hotel
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The Durley Dean Hotel Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel Bournemouth

The Durley Dean Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 327 out of 1001 reviews" "
Rating 8 - Good. 366 out of 1001 reviews" "
Rating 6 - Okay. 178 out of 1001 reviews" "
Rating 4 - Poor. 65 out of 1001 reviews" "
Rating 2 - Terrible. 65 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Charles Ken

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Steve, Eastleigh

Travelled with partner
I know it is end of season but we just felt that the hotel was running on the scruffy side of cleanliness. Staff were nice enough though a bit abrupt and not really that warm welcoming feel you would like. £20 a day to park your car is a joke. The room we had was with the foot of the bed about 6" higher that the head. Woken up both nights by noises. Bournemouth itself felt a little run down.
Stayed 2 nights in Sep 2024

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Was a good stay. The bed was very comfy and the room was clean. Only niggle was that the cold tap was warm, the room was a bit dated and the sign posting for rooms could be a bit clearer. Would I stay here again, yes I would.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luke

Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel the pool is amazing
Stayed 3 nights in Sep 2024

6/10 Okay

Dhenu

Stayed 1 night in Aug 2024

4/10 Poor

Abdul Shakoor

Stayed 1 night in Aug 2024

8/10 Good

Luis F

Stayed 1 night in Aug 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our two nights stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Adnan

Stayed 1 night in Aug 2024

8/10 Good

Philip

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Dog friendly hotel staff friendly close to beach parking was nightmare but we was lucky big family room comfortable bed
Stayed 1 night in Aug 2024

6/10 Okay

Neori

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
It's ok
Good location, parking is limited and at £20 per day which seems a little steep. Staff are friendly and helpful. Our room was super tiny, didn't have room to put our luggages, couldn't open bathroom door when wardrobe is open, barely had room to walk really but the bathroom is very nice, clean and new, lovely showerheads. Unfortunately we had very noisy neighbours who used the landing as extended part of their room at 1am, even after being told off by hotel staff, so we got zero sleep..
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Karanpreet

Stayed 2 nights in Aug 2024

6/10 Okay

Juan

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. The breakfast was great and the staff were friendly. The room had a comfortable bed and the rooms were clean.
Stayed 2 nights in Sep 2024

2/10 Terrible

ali

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Gina

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Not impressed! Not a particularly friendly welcome and the ladies English was not great. Hallways smelt, our room smelt, bathroom smelt and even the bathroom cabinet smelt! Extremely shallow shower tray overflowed after 1 shower, imagine the state of the floor after 5 of us had showered! A rickety old bunk bed had been plonked in the room, some bright spark decided to put it with the ladder on the far side only a few inches away from the window making it tricky to climb the ladder and to get behind to draw the curtains. Every time one of the children moved it made an awful noise. The coving was coming away from the ceiling and paint chipped off the wall in places. The duvets didn’t seem to fit their covers. Not what we would expect from a 4* hotel or for the price we paid, disappointed.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service
Very friendly staff, could do with a freshen up
Stayed 1 night in Aug 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, amenities, property conditions & facilities
It was overlooking the sea. on clifftop.awsy from the front...
Stayed 1 night in Sep 2024