The Cumberland Hotel - OCEANA COLLECTION - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Double Room, Balcony, Sea View | View from room

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Spa

Room service

Explore the area

27 East Overcliff Drive, Bournemouth, England, BH1 3AF

Bournemouth Beach
‪7 min walk‬
Russell-Cotes Art Gallery and Museum
‪9 min walk‬
Boscombe Beach
‪11 min walk‬
Bournemouth (BOH-Bournemouth Intl.)
‪10 min drive‬

Room options

Standard Single Room

10 sq m
Sleeps 1
1 Twin Bed

Crash Pad Single Room

12 sq m
Sleeps 1
1 Twin Bed

Superior Double Room, Balcony, Ocean View

22 sq m
Sleeps 2
1 Double Bed

Compact Double Room

16 sq m
Sleeps 2
1 Double Bed

Double Room, Balcony, Sea View

22 sq m
Sleeps 2
1 Double Bed

Family Quadruple Room, Balcony, Ocean View

33 sq m
Ocean view
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Twin Bunk Bed

Comfort Family Triple Room

20 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Family Triple Room, Balcony, Ocean View

27 sq m
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed

King Suite, Balcony and Ocean View

53 sq m
Sea view
Sleeps 2
1 King Bed

Standard Quadruple Room

24 sq m
Sleeps 4
1 Double Bed and 1 Twin Bunk Bed

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Sea View

33 sq m
Sea view
Sleeps 5
1 Double Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

Standard Double Room

18 sq m
Sleeps 2
1 Double Bed

Standard Double or Twin Room

15 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Similar properties

Pool

Spa

Pet-friendly

Free WiFi

for 1 room

includes taxes & fees

12 Feb - 13 Feb

About this property

The Cumberland Hotel - OCEANA COLLECTION

Beach fun in outdoor pool, near Bournemouth Beach

At The Cumberland Hotel - OCEANA COLLECTION, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.

The Cumberland Hotel - OCEANA COLLECTION offers 108 accommodations with coffee/tea makers and hair dryers. Plasma televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages.

Our customers tell us they can't get enough of the helpful staff at The Cumberland Hotel - OCEANA COLLECTION. During your stay, you're just a quick walk from Bournemouth Beach. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.

Free WiFi
Enjoy international cuisine while dining at Mirabelle
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor and outdoor pools
Indulge with massages, body treatments, or facials at the spa
Services include dry cleaning/laundry, a concierge, and a porter
Within a 15-minute walk of Bournemouth Beach and Bournemouth Pier
Dogs welcome for a fee (restrictions apply)

The Cumberland Hotel - OCEANA COLLECTION offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. Event space at this hotel measures 1970 square feet (183 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Cumberland Hotel - OCEANA COLLECTION. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Bournemouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Mirabelle - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Bar Ventana Grand Cafe - This poolside brasserie specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Late night fare is available from 24-hour room service.

Languages

Afrikaans, Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 12.00 per night)
Limited on-site parking
Electric car charging station on site

Food and drink

Buffet breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 15.95 for adults and GBP 7.95 for children
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service

Restaurants on site

Mirabelle
Bar Ventana Grand Cafe

Things to do

Access to nearby health club
Access to nearby indoor pool
Access to nearby outdoor pool
Billiards/pool table
Full-service spa
Indoor pool
Outdoor pool
Private picnics

Family friendly

Access to nearby indoor pool
Access to nearby outdoor pool
Children's dinnerware
High chair
Indoor pool
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Business services

Business centre
Computer station
Conference centre (1970 square feet of space)
Meeting rooms - 4

Outdoors

Pool sunloungers
Pool umbrellas
Terrace

Spa

4 treatment rooms
Body treatments
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Thai
Massage/treatment rooms

Accessibility

Lift

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Digital channels
Plasma TV

Food and drink

Champagne service
Coffee/tea maker
Electric kettle

Desk
Iron/ironing board (on request)
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 23 2026 to January 26 2026 (dates subject to change):

One of the swimming pools
Spa

The following facilities will be closed during January, February, March, April, December, and November:

Swimming pool

Access methods

Staffed front desk

Pets

Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Cribs (infant beds) are available for GBP 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
Self parking fee: GBP 12.00 per night
Pet deposit: GBP 50 per stay
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Late check-out fee: GBP 20.00 (subject to availability)
Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cumberland Bournemouth

Cumberland Hotel Bournemouth

Cumberland Hotel OCEANA COLLECTION Bournemouth

Cumberland OCEANA COLLECTION Bournemouth

The Cumberland Hotel - OCEANA COLLECTION Hotel

The Cumberland Hotel - OCEANA COLLECTION Bournemouth

The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth

The Cumberland Hotel - OCEANA COLLECTION Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

Jean

30 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

'Comfort' room very small.

Stayed 1 night in Oct 2024

4/10 Poor

Nkululeko

29 Oct 2024

Disliked: Cleanliness, staff & service

Stayed 2 nights in Oct 2024

6/10 Okay

Nick

Travelled with family

28 Oct 2024

Disliked: Property conditions & facilities

Balanced View

Price was discounted on line the following day from booking. Hotel eventually made a gesture. Nicely presented room / decor. Maintenance was POOR. Some staff members were Excellent.

Stayed 1 night in Oct 2024

8/10 Good

Karen

21 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy to walk from the railway station, I enjoyed the cliff top location, 20 minute walk to Bournemouth centre in one direction, Boscombe the other way, Reception staff were very nice, I was given a complimentary room upgrade which was very much appreciated Didnt have breakfast so unable to comment on food I had a very enjoyable stay

Stayed 3 nights in Oct 2024

6/10 Okay

Luke

8 Oct 2024

Disliked: Staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Yvette

29 Sept 2024

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

21 Sept 2024

Stayed 1 night in Sep 2024

6/10 Okay

Robert

20 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

16 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Phil

Business traveller

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Dennis

Travelled with partner

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very pleased with our stay here.

Stayed 4 nights in Sep 2024

4/10 Poor

Adam

1 Sept 2024

Stayed 2 nights in Jul 2024

2/10 Terrible

Darren

1 Sept 2024

Stayed 1 night in Aug 2024

4/10 Poor

Manikar

Travelled with family

31 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Dining options are very limited. Lift is very small. The facilities are not good.

Stayed 2 nights in Aug 2024

8/10 Good

Hannah

Travelled with family and small children

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Another lovely stay at the Cumberland, very clean, good facilities-bar staff a little Slow and uninterested and sometimes rude, reception staff wonderful as always! Would definitely recommend!

Stayed 2 nights in Aug 2024

2/10 Terrible

Christopher

29 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

MARK

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

we had a very good stay the fact that you have use of neighbouring hotels is a very good thing

Stayed 2 nights in Aug 2024

10/10 Excellent

Geraldine

26 Aug 2024

Liked: Amenities

I had a few issues when i first arrived but the lovely manager soon put those straight It was lovely to feel listened too, Food in this hotel is amazing both restaurants are well worth a visit Pool area a lovely touch as well

Stayed 3 nights in Aug 2024

10/10 Excellent

Shahin

20 Aug 2024

Stayed 2 nights in Aug 2024

4/10 Poor

beauty

Travelled with family

18 Aug 2024

Disliked: Staff & service, amenities, property conditions & facilities

Broken tiles next to the toilet, broken shower as water leaks from the top. Room was tiny. Overpriced for what it was. Won't be returning.

Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Travelled with family

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Decoration could be better but everything was clean and tidy

Stayed 1 night in Aug 2024

10/10 Excellent

Kristine

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab family break

We have had a fabulous time. Very friendly. Great location. Thank you. We will be back.

Stayed 1 night in Aug 2024

8/10 Good

Sayaab

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Jan

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Art Deco Hotel

The Cumberland is still one of the "better" hotels in Bournemouth, however the East Cliff area is somewhat run down with a few very run down or disused hotels. I had a single room which was compact but comfortable. The bathroom was clean and the towels were some of the best I've had in a hotel of late. Guest areas are kept clean & tidy and the swimming pool area looked good, I didn't use the pool.

Stayed 2 nights in Aug 2024