Queens Hotel & Spa Bournemouth

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Dates

February 2025

March 2025

Indoor pool, open 8:00 AM to 8:00 PM, pool loungers

Couples treatment room(s), body treatments, hydrotherapy, aromatherapy

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Gym
Spa
Bar
Room service
Parking available

Explore the area

Meyrick Road, Bournemouth, England, BH1 3DL

Bournemouth Beach
‪5 min walk‬
Russell-Cotes Art Gallery and Museum
‪7 min walk‬
Bournemouth Pavillion Theatre
‪10 min walk‬
Bournemouth (BOH-Bournemouth Intl.)
‪14 min drive‬

Room options

Classic Double Room

Sleeps 2
1 Double Bed

Superior Room, 1 King Bed

30 sq m
Sleeps 3
1 King Bed

Twin Room

29 sq m
Sleeps 2
2 Twin Beds

Superior Twin Room

30 sq m
Sleeps 2
2 Twin Beds

Executive Room, 1 King Bed

43 sq m
Sleeps 3
1 King Bed

Economy Double Room

16 sq m
Sleeps 1
1 Double Bed

Similar properties

Pool
Hot tub
Spa
Free WiFi

for 1 room

includes taxes & fees

2 Mar - 3 Mar

About this property

Family-friendly Bournemouth hotel in Bournemouth City Centre with a full-service spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.

Queens Hotel & Spa Bournemouth offers 109 air-conditioned accommodations with safes and complimentary bottled water. 40-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Queens Hotel & Spa Bournemouth. During your stay, you're just a quick walk from Bournemouth Beach. Features include a full-service spa, an indoor pool, and a restaurant. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
English breakfast served daily for a fee
WiFi in some public areas for a fee
Self parking available for a fee
Take a swim in the indoor pool
Indulge with body scrubs, hot stone massages, or manicures and pedicures at the spa
Services include dry cleaning/laundry, a concierge, and a porter
Onsite recreation includes a gym, a sauna, and bike rentals
Within a 15-minute walk of Bournemouth Beach and Bournemouth Pavillion Theatre
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Some rates at Queens Hotel & Spa Bournemouth are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Queens Hotel & Spa Bournemouth offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

Event space at this hotel measures 2809 square feet (261 square meters) and includes conference space. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Queens Hotel & Spa Bournemouth. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Queens Hotel & Spa Bournemouth was completed in July 2020.

This 4-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

The Queens Restaurant - This brasserie serves breakfast and dinner.

The Queens Bar - This bar serves lunch and dinner. Happy hour is offered. Open daily.

The Queens Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Queens Hotel & Spa Bournemouth are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Hindi, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: WiFi (surcharge)

Parking and public transport

Self parking on site (GBP 10.00 per day)
Limited on-site parking
Wheelchair-accessible parking and van parking available

Food and drink

English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 14.95 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Restaurants on site

The Queens Restaurant
The Queens Bar
The Queens Cafe

Things to do

Bike rentals
Children's pool
Fitness centre
Full-service spa
Indoor pool
Sauna

Family friendly

Children's pool
High chair
Indoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Porter/bellhop
Wedding services

Business services

Conference space (2809 square feet)
Meeting rooms - 3

Outdoors

Garden
Outdoor furniture
Pool sunloungers
Terrace

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Spa open daily

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Hand-held shower head
Handrails in hallways
Handrails in stairwells
Height-adjustable showerhead
6 steps to reach property
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)

Annual offsets purchased for at least 10% of carbon footprint
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Couples dining
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Renovated entire property – July 2020
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Heating (climate-controlled)
Hypo-allergenic bedding

Bathroom

Eco-friendly toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)

Entertainment

40-inch smart TV
Digital channels

Food and drink

Champagne service
Coffee/tea maker
Electric kettle
Free bottled water

4G smartphone data speed
Bulk dispenser for toiletries
Desk
Desk chair
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Safe
Smartphone
Smartphone free calls (limited)
Smartphone data usage (limited)
Soundproofing
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 20 per pet, per night
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are available for GBP 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 14.95 per person
Self parking fee: GBP 10.00 per day
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Front desk staff will greet guests on arrival at the property.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 8:00 AM to 8:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Queens Bournemouth

Queens Hotel Bournemouth

Queens Hotel & Spa Bournemouth Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

2/10 Terrible

Buvin

17 Nov 2024

Disliked: Staff & service, amenities, property conditions & facilities

It was a terrible experience, The Shower had very low water pressure, and couldn't take a shower. couldn't even sleep a bit at night since I couldn't take a shower. Told they couldn't fix it as the maintenance person clocked out at 8PM. TV was not working in the room. I booked it to have a nice relaxing holiday in a 4-star hotel. this is a run-down 1-star hotel. Cancelled the second night in the hotel but they didn't even refund fully only refined partially for the second night.

Stayed 2 nights in Nov 2024

6/10 Okay

Jason, Nottingham

Business traveller

28 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

So the stay was good but not it’s normal excellent standard, a few issues with the room - bathroom needs re-siliconing and some tlc, toilet had limescale marks and replacement towels smelt like cooking oil (so I just reused the same towel I had hung up)- I have stayed here 4 times previously and this is the first time the standard slipped (perhaps it’s was just luck of the draw). Also on one of the nights there was a dog in the hotel in a room and it was barking for about 3 hours (after an hour both myself and another person in a neighbouring room complained - staff contacted the owners who went out but took their time returning) I agree to make allowances but perhaps the hotel need to have a stricter policy about leaving animals alone in the rooms so it doesn’t disturb other people’s sleep as some were there as leisure guests however I was on a business trip (or perhaps group leisure guests and business guests separately).

Stayed 2 nights in Sep 2024

2/10 Terrible

Laurence

25 Sept 2024

Stayed 1 night in Sep 2024

4/10 Poor

Lou

22 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Our room was not comfortable and the air conditioning wasn’t working. The walls were all marked and dirty, and the bathroom toilet was not clean upon arrival.

Stayed 1 night in Sep 2024

6/10 Okay

Wendy

Travelled with family

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Faulty air conditioning made for a hot and uncomfortable night. Very keen waiting staff cleared away our teas when we were getting our breakfast buffet. On the other hand room was nicely decorated, good bed, well cleaned.

Stayed 1 night in Sep 2024

10/10 Excellent

Sally

Travelled with family

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hi This was a lovely hotel. Inside it has been renovated and a lovely dining area, lounge and bar. The rooms are nicely decorated. Outside lets it down as it needs a good paint. Close to the sea and to the town. I’d stay again

Stayed 1 night in Sep 2024

10/10 Excellent

Justine

13 Sept 2024

Stayed 1 night in Sep 2024

6/10 Okay

Zoe

Travelled with family

13 Sept 2024

Liked: Cleanliness, amenities

Overall it was a pleasant stay however not worth the additional costs - unless you need a pool. It was a nice enough stay however we had booked the superior twin room - I don’t know how it was any superior than the usual; the size was the same as what we’ve experienced in travelodges in the same area and there was no amazing amenities attached. Everything else was pleasant having a good sized TV and controllable aircon was nice, beds were comfortable and the bathroom was a decent size - tap was broken however - but was still usable. This water however is not potable and the only access to drinking water was asking at the desk for cans which are then ultimately single use. The worst thing was that we also had to pay an unmentioned fee of £50 per night at the desk. They said would cover any spa treatment or food purchases on site (when we did get a couple of drinks at the bar the bartender presumed we would pay with card and didn’t ask if we wanted to put it on this fee). We wouldn’t receive it again up to 7 days after our stay. Thank god we were only staying two night otherwise I’d hate to think of the chunk of spending money that would be taken out of a family holiday especially when I can find no mention of this additional fee in any description for their hotel accommodations.

Stayed 2 nights in Aug 2024

4/10 Poor

Clifford, Harlow

Travelled with partner

11 Sept 2024

Disliked: Property conditions & facilities

My partner and I spent two nights last weekend at the Queen's hotel in Bournemouth. It was a treat for her birthday. It was mainly disappointing. Staff seemed friendly, although some were difficult to understand. The carpark had spaces although payment would have been expected if I hadn't had a blue badge. No mention of this beforehand. A £50 per night key deposit was taken from my bank account. 7 nights- £350. Really!!! Our room (twin superior) was a good size, the bathroom newly refitted. Beds comfortable. Furniture old and well worn. Air con was on when we arrived but there was no control or instructions, I did manage to switch it off after a while. No hotel information in the room. The £15 breakfast was good. The swimming pool etc is small. My main complaint however was on the Saturday night at about 9.30, my partner and I had just gone to bed and were watching a film when one of the staff let himself into our room to tell us to turn the volume down. We were both startled and angered by this. We did make a complaint to the manager, stating this was 9.30 not 11.30 and why did we not receive a call on the room phone. We could have both been naked when he let himself in. Also in the advertising blurb it is stated that the rooms are soundproofed. The manager said he would look into our complaint, but so far no response from him. Is this a common occurrence?

Stayed 2 nights in Sep 2024

8/10 Good

Noel

Travelled with partner

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel is in a great location near east cliffs , 10 min walk to the city centre . Rooms are a good size . I feel the £50 deposit per night is a little much as there isn't really a mini bar to speak of . I enjoyed my stay and would return when im next in Bournemouth

Stayed 2 nights in Aug 2024

6/10 Okay

Lubbnah

Travelled with partner

1 Sept 2024

Liked: Staff & service, property conditions & facilities

Air Conditioning didn’t work in room,close to beach, friendly staff just make sure they confirm car registration otherwise you will get reported for not paying for parking

Stayed 1 night in Aug 2024

10/10 Excellent

Bryan

Travelled with family, Travelled with pets

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wow! What a hotel! We have stayed here several times. The staff are always smiling! And happy to help! Room was great - restaurant scrumptious! Dog friendly to boot! What more can I say!

Stayed 2 nights in Aug 2024

10/10 Excellent

Lynn, Renton

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The room was recently renovated and spacious. The hotel is only a few minutes walk to the east cliff zig zag trail. They let us extend our stay ( late check out) for £10/hr for a max of two hours. We were disappointed that the spa was booked up the entire time we were there. Staff were friendly and the air conditioning was much appreciated.

Stayed 2 nights in Aug 2024

8/10 Good

Clare

Business traveller

14 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Need a little attention

Stained carpets need replacing, they're just too shabby now to overlook. 8am-8pm means the pool opens too late in the morning sadly.

Stayed 2 nights in Aug 2024

10/10 Excellent

Isabella

Travelled with group

13 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Impeccable service

Stayed 1 night in Aug 2024

4/10 Poor

Vishal

Business traveller

13 Aug 2024

Liked: Property conditions & facilities

Disliked: Room comfort

Not a great stay and will avoid in future

Stayed 1 night in Aug 2024

6/10 Okay

Beth

Travelled with family

11 Aug 2024

Liked: Room comfort

Disliked: Cleanliness, property conditions & facilities

Stayed 5 nights in Jul 2024

10/10 Excellent

Amy

Travelled with partner

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean comfortable beds good aircon system in room

Stayed 1 night in Aug 2024

10/10 Excellent

James

10 Aug 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Eduardo

Travelled with family and small children

6 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is first time, perfect.

Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Travelled with family

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

10/10 Excellent

Craig

19 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jul 2024

4/10 Poor

david

Travelled with family and small children

6 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Unfortunately not as expected, this is not a 4 star hotel and should be re reviewed. The rooms are dirty and outdated. We had issues everyday, worst was the room next to us was smoking, and the smell was seeping into our room which is a health and safety issue considering i had my 2 year old son with me. We wasnt offered an alternative, raised general manager who did nothing, in the evening i re raised and the deputy manager arranged to move us. Still havent had an acknowledgement from our email we raised to them

Stayed 3 nights in Jun 2024