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Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION

3-star property
East Overcliff Drive, Dorset, Bournemouth, England (01) 562 1066
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2.8 out of 5
See all 8 ebookers Reviews

"we had the economy double roomwhich was too small really,but considering the price £50 inc breakfast, we feel that we cant complain. it was clean quie ... " More

By a verified traveller on Thu 20 Jun 2019

Points Of Interest

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Family Room, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION. During your stay, you're just a quick walk from Bournemouth Beach. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.

  • Free Wi-Fi in some public areas
  • Enjoy local cuisine with ocean views at The Atlantic Restaurant, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with aromatherapy, facials or thalassotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • 7 minutes by foot from Bournemouth Beach and a 3-minute drive from Bournemouth International Centre
  • Dogs welcome for a fee (restrictions apply)

Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION ratings based on 8 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION

Everyone (7) Couples (1)
1 out of 5

Posted by on 21 Aug 2021

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4 out of 5
we had the economy double roomwhich was too small really,but considering the price £50 inc breakfast, we feel that we cant complain. it was clean quiet and comfy. we used thhe rest of the facilities and really enjoyed our stay, location is great for walking along the coast with plenty of beach bars nearby

Posted by on 20 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by .

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

4 out of 5
I booked an ocean view room. I was very pleased as the room had lovely big windows.

Posted by on 21 Mar 2019

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Comment from Hotel Management

24 Mar 2019 by .

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

4 out of 5
I booked an ocean view room for one night. I was booked into one of the larger rooms with a great view. I had a fabulous pizza for lunch. They've changed the menu since I was last here and it looks good!

Posted by on 22 Jan 2019

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Comment from Hotel Management

24 Jan 2019 by .

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

2 out of 5
The staff sent me to the wrong room upon arrival. There was a woman in the room sleeping and she let out a blood curdling scream. I was mortified. Went back down to reception and it turned out that they had not updated the paperwork. The correct room number was in the system. This was to be an 8 day break for me. Prior to arriving, I contacted the hotel to see if I could PAY for an upgrade to an ocean view room. Prices online had dropped so much that the ocean view double was close to the same price as what I paid for my room. The reservations advised that I it would be an extra £35 per day which was the cost of a new reservation. She then advised that because I did not book directly through them the best they could do was this price. I understand that prices online go up and down but I have been a regular customer and have never had an issue in the past. I did notice that new staff have come on board and I am not sure if it is because they have no experience with hospitality or lack tact, but what a disappointing experience. Overhearing staff talking about guests and staff giving out the wrong information is not good hospitality.

Posted by on 5 Nov 2018

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Comment from Hotel Management

14 Nov 2018 by .

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us on 01202 298350 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

2 out of 5

Posted by on 5 Nov 2018

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Comment from Hotel Management

16 Nov 2018 by .

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection

1 out of 5
Spent over £200 for one night. Went to check In and told not staying in this hotel staying in suncliff! Staff wasn't bothered told me I was getting 'upgraded total lie.

Posted by , from high wycombe on 6 Aug 2018

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Comment from Hotel Management

9 Aug 2018 by .

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us on 01202 298350 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

4 out of 5

Very relaxing

Pros: Our room with the sea view. The dinning room and bar area.
Cons: I don't think that there is much you would need to change. The food could have been a bit warmer.
Location: Great location near beach and not far from pier.

Posted by , from Norwich on 2 Nov 2016

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About the Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION

Location East Overcliff Drive, Dorset, Bournemouth, England BH1 3AN

Renovations + Closures

The following facilities will be closed during January, February, March, April, November and December:

  • Swimming pool

Property Features

Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and concierge services are also featured at the business-friendly Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Bournemouth hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Bournemouth Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION offers 64 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

The Atlantic Restaurant – Overlooking the ocean and pool, this restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Italian Cafe – Overlooking the ocean, this café specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

The Lounge Bar – This bar only serves light fare.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Rock climbing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Sauna in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at 11:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 6.0 per night.

Pet Policy

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.95 for adults and from GBP 7.95 for children
  • Self-parking fee: GBP 12.00 per night
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cliffeside
  • Cliffeside Bournemouth
  • Cliffeside Hotel
  • Cliffeside Hotel Bournemouth
  • Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION Hotel

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.