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New Westcliff Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Westcliff Hotel

Front of property
Terrace/patio
Lounge
Spa
Interior

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi

Explore the area

Map
27-29 Chine Crescent, Bournemouth, England, BH2 5LB
  • The Square
    10 min walk
  • Bournemouth Lower Gardens
    11 min walk
  • Bournemouth International Centre
    11 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    11 min drive

Room options

View all photos for Single Room

Single Room

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 18.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Iron/ironing board, bed sheets

Family Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Iron/ironing board, bed sheets

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Romantic Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Double Room

Exclusive Double Room

Exclusive Double Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Pool
Bournemouth West Cliff Hotel & Spa
Pool
Hot tub
Spa
Free WiFi
3.7 out of 5, Good, (1005)
The price is €131
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Bournemouth West Cliff Hotel & Spa

About this property

New Westcliff Hotel

Victorian Bournemouth hotel in Bournemouth City Centre with a sauna
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a spa tub, and self parking. Housekeeping is available on request.
New Westcliff Hotel offers 53 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.
During your stay at New Westcliff Hotel, you're just a quick walk from Durley Chine Beach. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a meeting room, and a multilingual staff
  • Onsite recreation includes a sauna
  • Within a 15-minute walk of Bournemouth International Centre and Bournemouth Beach
New Westcliff Hotel offers its guests an indoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and a garden are also featured at New Westcliff Hotel. For a fee, parking is available.

This Victorian Bournemouth hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 9:00 AM.
Breakfast Buffet - This buffet restaurant serves breakfast only. Reservations are required.

Languages

English, French, Hungarian, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10 per day)
  • Extended parking on site (GBP 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–9:00 AM: GBP 8.50 for adults and GBP 8.50 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Breakfast Buffet

Things to do

  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Indoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

More

  • Energy-saving switches
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 8.50 for adults and GBP 8.50 for children
  • Self parking fee: GBP 10 per day
  • Extended parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

New Westcliff
New Westcliff Bournemouth
New Westcliff Hotel
New Westcliff Hotel Bournemouth
Bournemouth Hotel New Westcliff
Bournemouth Hotel Westcliff
Hotel New Westcliff
New Westcliff Hotel Hotel
New Westcliff Hotel Bournemouth
New Westcliff Hotel Hotel Bournemouth

New Westcliff Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 54 out of 414 reviews" "
Rating 8 - Good. 162 out of 414 reviews" "
Rating 6 - Okay. 118 out of 414 reviews" "
Rating 4 - Poor. 45 out of 414 reviews" "
Rating 2 - Terrible. 35 out of 414 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

Clive

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
3 night stay
The reception was ok. Cleanliness ok Bed comfort Zero Bathroom Area Zero General atmosphere Zero. Only food available a Breakfast box by the door. Left after one night and had to pay to stay in another hotel Hotel near by provide good service and Evening meal plus cooked breakfast at just a small amount more than the Westcliffe. Cost me an additional £500. Covid Excuse does not apply as I have stayed in 4 hotels in Devon and Cornwall all providing good service and Food. Only worth £40 per night if you did not want to eat and sleep. Would not recommend it to Anyone
Stayed 3 nights in Sep 2021

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, good location
Outside appearance
Stayed 1 night in Sep 2021

8/10 Good

Shahnam

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
Lovely stay but a few downsides. hot in the room and little air flow when windows were open. Bed was very comfy and it was very clean but water pressure in shower was not very strong. We ordered breakfast which was around £7 but it didn’t meet our expectations as most of it was packaged sugary food. The pool, sauna and jacuzzi was a real highlight, and booking a slot to ourselves was easy.
Stayed 1 night in Sep 2021

10/10 Excellent

Madalin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

Mohammad

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Jason

Stayed 1 night in Aug 2021

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think it should be cheaper as they don’t do anything for you no cleaning ect
Stayed 2 nights in Sep 2021

8/10 Good

Dahlia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
At first we found all the extra rules quite frustrating (Only 1 hour in the pool at allocates time, no left luggage, no late check out etc) but I have to say the manager really made up for it and was so kind and accommodating and let my kids use the cinema even after we checked out. He made us feel very welcome and for this reason we were happy overall.
Stayed 1 night in Aug 2021

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
The man on front of house has fantastic customer service skills. Nothing was a problem to him and he was alway's willing to help.
Stayed 2 nights in Aug 2021

8/10 Good

Lloyds

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Relaxing trip.
It was a very good relaxing trip. So close to the beach and facilities which were all within walking distance. The use of the pool, sauna and jacuzzi was an added plus and helped us to relax even more.
Stayed 1 night in Aug 2021

2/10 Terrible

Taner

Stayed 1 night in Aug 2021

8/10 Good

David

Liked: Property conditions & facilities
Was fine for a 1 night. Short walk to the beech and town
Stayed 1 night in Aug 2021

8/10 Good

Anthony

Liked: Staff & service, property conditions & facilities, room comfort
Quaint and clean, C19 changes worked well, reception desk very helpful, would be nice to have luggage storage as check out is early (the beach is near!!!)
Stayed 3 nights in Aug 2021

6/10 Okay

June

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel
Hotel very poor. Bedroom small and cramped, same with the bathroom. Hot water non existent at peak times in the morning and evening. Continental breakfast served in a box. Very basic and charged £8 but items in the box came with prices on and tbd cost was just over £3
Stayed 4 nights in Aug 2021

2/10 Terrible

Alison

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid!!
Avoid room 14!!! I am extremely disappointed having contacted the hotel on two separate occasions and have still not had a response! Rather than write a poor review, I thought I would speak to the lady on the desk to raise my concerns. This has been quite an unpleasant stay for a few reasons - The standard of cleaning in room was terrible even after I addressed this on arrival, the room got hoovered but it still needed cleaning especially around places that needed a pipe to clean the area! The bathroom shower tray was absolutely filthy! Additionally, we didn’t get much sleep at all, due to the bed being so uncomfortable; the springs stick out and so we had to sleep on top of the duvet but also the bed tilts when lying close to the left side by the window! The hair dryer has no safety guard on it and when I dried my hair, I got all my hair sucked into the back and had to cut it out!! I went to the reception desk to ask for a replacement so I could dry my hair after swimming and they said I had to wait for house keeping to arrive but we were checking out so I couldn’t dry it! Also the jacuzzi had scum all around it. When I raised these these concerns I was just told sorry! This wasn’t good enough; the manager wasn’t there to speak too! I would never return or recommend this hotel!
Stayed 1 night in Aug 2021

4/10 Poor

Sabeya

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Non family friendly room more for travellers wanting to stay in shelter.
Stayed 1 night in Aug 2021

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
July 2021
I enjoyed the facilities at the New Westcliff Hotel. It was great to have an hour use of the swimming pool all to myself. There is a jacuzzi and sauna though I did not have time to use either. The reception staff are amiable, and I spoke to Mark on several occasions. He was pleasant, easy to approach, and helpful. There was plenty to do in Bournemouth and I took advantage of the hotel's central location. I would happily stay again. However, a single room is quite tight and lacks space. Not very much that can be done about the single rooms I presume, but it is a comment I would make that other hotels tend to have more rooms around the area of the bed and space to walk around. Thank you for the overall positive experience.
Stayed 4 nights in Jul 2021

2/10 Terrible

Wayne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away.
Check in was the only neutral part of this experience. The room was a box, room 8. I could touch both walls with out stretching. the decor was old. This I can put up with. What I do object to is the state of the bed. This had a broken base, leaving a plank of wood across the bed as the only real support for the mattress.
Stayed 1 night in Jul 2021

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room at New Westcliff Hotel
It was a good stay with what to expect as Covid restriction still followed. Close to the beach and walking distance with breakfast pre packed.
Stayed 2 nights in Jul 2021

2/10 Terrible

Mayooran

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not again
Unfriendly staff… Not felt welcomed… Unpleasant room.. Not as big as stated.. Bad quality beds.. Tiny little shower… No air condition or fan Extremely poor quality box breakfast Not value for money at all.
Stayed 2 nights in Jul 2021

2/10 Terrible

Melika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

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