Hilton Bournemouth

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Dates

February 2025

March 2025

3 bars/lounges, cocktail bar, lobby lounge

In-room safe, desk, laptop workspace, blackout curtains

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Room service

Parking available

Explore the area

Terrace Road, Bournemouth, England, BH2 5EL

Bournemouth Lower Gardens
‪2 min walk‬
Bournemouth International Centre
‪4 min walk‬
The Square
‪4 min walk‬
Bournemouth (BOH-Bournemouth Intl.)
‪14 min drive‬

Room options

King, Suite, 1 Bedroom, Sea View

68 sq m
Sea view
Sleeps 2
1 King Bed

King, Suite, 1 Bedroom

68 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible

28 sq m
Sleeps 2
1 King Bed

Executive Twin Room

28 sq m
Sleeps 2
2 Twin Beds

King, Junior Suite

49 sq m
Sleeps 2
1 King Bed

Executive Room, 1 King Bed, Accessible

28 sq m
Sleeps 2
1 King Bed

Family Room, 1 King Bed

Sleeps 4
1 King Bed

Room, 1 King Bed

28 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed

Sleeps 4
1 King Bed

Executive Room, 1 King Bed

28.0 sq m
Sleeps 2
1 King Bed

Twin Room, Balcony

28 sq m
Sleeps 2
2 Twin Beds

Twin Room

28 sq m
Sleeps 2
2 Twin Beds

Family Room, Multiple Beds

Sleeps 4
1 King Bed and 1 Double Bed

Room, 1 King Bed, Balcony

28 sq m
Sleeps 2
1 King Bed

Similar properties

Breakfast included

Free WiFi

Air conditioning

Gym

for 1 room

includes taxes & fees

15 Feb - 16 Feb

About this property

Family-friendly Bournemouth hotel in Bournemouth City Centre with 2 restaurants

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a health club, and a steam room.

Hilton Bournemouth offers 177 accommodations with laptop-compatible safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eforea spa & health club has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Hilton Bournemouth. During your stay, you're just a quick walk from Bournemouth Beach. You'll find features like free WiFi in public areas, plus 2 restaurants and 3 bars. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Enjoy British cuisine at Schpoons & Forx, one of the property's 2 restaurants and 3 bars/lounges
English breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Indulge with body scrubs, Thai massages, or detox wraps at eforea spa & health club
Services include a kid's club, dry cleaning/laundry, and luggage storage
Onsite recreation includes a gym and a steam room
Guests have great things to say about the breakfast and the helpful staff
Just a 4-minute walk from Bournemouth International Centre and 7 minutes by foot from Bournemouth Beach
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Hilton Bournemouth offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6641 square feet (617 square meters) and includes conference space. A steam room, spa services, and a children's club are also featured at the family-friendly Hilton Bournemouth. For a fee, parking is available.

This 4-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.

Schpoons & Forx - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

LEVEL8IGHT The Sky Bar - Overlooking the ocean, this cocktail bar specializes in British cuisine and serves light fare only. Reservations are required. Open daily.

That Bar Downstairs - This lobby lounge specializes in British cuisine and serves light fare only. Open daily.

Natty's - Onsite theme restaurant. Open daily.

Late night fare is available from 24-hour room service.

Languages

English, French, German, Polish, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Secured covered self parking on site (GBP 15.50 per day)
Electric car charging station on site

Food and drink

English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 18.95 per person
2 restaurants and 1 coffee shop/cafe
3 bars/lounges
Manager's reception (select days)
24-hour room service
Coffee/tea in a common area

Restaurants on site

Schpoons & Forx
LEVEL8IGHT The Sky Bar
That Bar Downstairs
Natty's

Things to do

Fitness centre
Full-service spa
Indoor pool
Steam room

Family friendly

Children's club (surcharge)
Corner/local shop
Indoor pool
Laundry facilities
Fridge
Supervised childcare (surcharge)

Conveniences

Ballroom
Banquet hall
Lift
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Wedding services

Business services

Computer station
Conference space (6641 square feet)
Meeting rooms - 8

Spa

4 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Lift
Handrails in stairwells
Height-adjustable showerhead
Pool hoist on site
Step-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

49-inch LCD TV

Food and drink

Fridge

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Mobile key entry
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets: GBP 50 per accommodation, per stay
Only dogs are allowed
Maximum 2 (weight limit: 75 lbs per pet)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 18.95 per person
Covered self parking fee: GBP 15.50 per day
Pet fee: GBP 50 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Bournemouth Hotel

Hilton Bournemouth

Hilton Bournemouth Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Stuart

Business traveller, Travelled with group

3 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Oct 2024

8/10 Good

Sean

Business traveller

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely location and comfortable

Stayed 1 night in Oct 2024

4/10 Poor

Amy

30 Oct 2024

Liked: Property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Neil

24 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was fabulous the staff friendly and helpful, I had a wonderful stay

Stayed 4 nights in Oct 2024

4/10 Poor

Andrew

21 Oct 2024

Stayed 1 night in Oct 2024

8/10 Good

Jonathan

12 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and convenient for a Bournemouth stay

Stayed 1 night in Sep 2024

10/10 Excellent

Summer

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

4/10 Poor

Tyler

7 Oct 2024

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service

It come with unexpected costs! It was advertised with a bathroom, we had a wet room, there was no bottled water in the mini fridge. And over all un welcomed stay. Not what I expected from the Hilton

Stayed 1 night in Oct 2024

2/10 Terrible

Najib

6 Oct 2024

Disliked: Staff & service, amenities, property conditions & facilities

Staff did not communicate properly. Not helpful and arrogant.

Stayed 7 nights in Sep 2024

10/10 Excellent

Linda

4 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay.

My first stay at the Hilton. Really luxurious feel and excellent services and facilities. Definitely will be back again!

Stayed 1 night in Oct 2024

8/10 Good

nichol

Business traveller

4 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Good hotel, nice gym, not used the pool, breakfast was spot on, the chef did made to order eggs! Always stay at the Hilton when I am in Bournemouth!

Stayed 1 night in Oct 2024

10/10 Excellent

Jordan

28 Sept 2024

Stayed 1 night in Sep 2024

6/10 Okay

JD

26 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Brian

Travelled with partner

21 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Restaurant was good and breakfast choice was very good. Reception staff were not that helpful. The fire alarm went off at one time but we were not notified of the outcome.

Stayed 2 nights in Sep 2024

10/10 Excellent

JOSEPH

Business traveller

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Brilliant stay. Wonderful staff. Comfortable room. Recommended.

Stayed 1 night in Sep 2024

2/10 Terrible

Avwerosuo

19 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Tracy

Business traveller

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2024

4/10 Poor

Yusuf

18 Sept 2024

Disliked: Staff & service, property conditions & facilities, room comfort

Go to premier inn instead

Booked a normal room. Upon arrival was given the keys to a disabled room which was dirty. So there was hassle to change. Undisclosed charges on my account which I had to dispute. Shoddy management, not providing receipts of detailed breakdown of stay to prevent this. All I received in compensation was a drinks voucher which were only for house drinks or draft despite being told by reception its for more than that. You will be better off at a premier inn instead of this place.

Stayed 2 nights in Jul 2024

8/10 Good

Sally

Travelled with partner

13 Sept 2024

Lovely hotel but Bournemouth is getting a bit rough

Stayed 2 nights in Sep 2024

10/10 Excellent

Derek

12 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Ghazaleh

12 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2024

2/10 Terrible

Suzanne

12 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Rowen

11 Sept 2024

Stayed 2 nights in Sep 2024

2/10 Terrible

Zahra

Travelled with family and small children

9 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

On 21st of August 2024, we made a booking to stay at Hilton Bournemouth. On arrival I was disappointed as there was a huge queue at the checking desk, only to find 1 person working. After 15 minutes of standing 3 people suddenly emerged from a back door to serve the standing customers. This can be seen by CCTV monitoring on this day. After arriving to our rooms, my youngest daughter wanted to have a shower. After having a shower myself at night, I noticed that above the shower head, near the ceiling there are black moulds covering the ceiling. I then noticed the bottom part of the shower and the walls were covered with black mould, which is easily visible. The black mould was spread through out the tills. After we returned back to our city, I noticed that my daughter has unusually developed a skin rash on her legs. After consulting with a doctor, they have confirmed that this is as a result of mould and mildew. I am a regular customer at Hilton hotels both nationally and even more internationally. However, after this terrible experience, I can now say that I will no longer be a customer. My family were planning to host a wedding at Hilton Bournemouth; however, I have now informed my Jewish friends and family about our experience and they have decided to host their wedding at Marriot Hotel.

Stayed 1 night in Aug 2024