Hermitage Hotel OCEANA COLLECTION

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hermitage Hotel OCEANA COLLECTION

In-room safe, desk, iron/ironing board, free WiFi
Exterior
View from room
Bar (on property)
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
Exeter Road, Bournemouth, England, BH2 5AH
  • Bournemouth International Centre
    1 min walk
  • Bournemouth Lower Gardens
    1 min walk
  • Oceanarium
    2 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    14 min drive

Similar properties

About this property

Hermitage Hotel OCEANA COLLECTION

Beach hotel near Bournemouth International Centre
At Hermitage Hotel OCEANA COLLECTION, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants.
Hermitage Hotel OCEANA COLLECTION offers 76 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hermitage Hotel OCEANA COLLECTION. During your stay, you'll be connected to the convention center, and just a quick walk from Bournemouth Beach. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Bournemouth International Centre and Bournemouth Lower Gardens
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 775 square feet (72 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hermitage Hotel OCEANA COLLECTION. You'll have access to the indoor pool and outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
Thomas Hardy - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Lounge - This restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, German, Italian, Polish, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 14.00 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 15.95 for adults and GBP 7.95 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Thomas Hardy
  • The Lounge

Things to do

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Private picnics

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Art supplies
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (775 square feet)
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for GBP 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Self parking fee: GBP 14.00 per day
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hermitage Bournemouth
Hermitage Hotel Bournemouth
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION
Hermitage Oceana Collection
Hermitage Hotel OCEANA COLLECTION Hotel
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage Hotel OCEANA COLLECTION Hotel Bournemouth

Hermitage Hotel OCEANA COLLECTION Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 367 out of 939 reviews" "
Rating 8 - Good. 318 out of 939 reviews" "
Rating 6 - Okay. 155 out of 939 reviews" "
Rating 4 - Poor. 64 out of 939 reviews" "
Rating 2 - Terrible. 35 out of 939 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, beautiful hotel
Had a superior family room with my kids, room was huge, beautiful and very clean. The whole hotel was spotless and all staff I met were lovely and friendly. Location couldnt have been better, literally right in centre of beachfront. Food in restaurant was really nice and good choices too. No complaints
Stayed 2 nights in Aug 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities great. Staff friendly. Everything clean. Shame you have to pay to park at the hotel though.
Stayed 4 nights in Aug 2024

6/10 Okay

Gift Funwayo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel service was very good, however our room was noisy and difficilt to sleep due to the big air cons behind the room outside.
Stayed 2 nights in Aug 2024

10/10 Excellent

yvonne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ENJOYABLE STAY
the staff at the hotel were so nice and accommodating. very friendly professional kind staff. Whatever we requested was not too much for them and was done with a smile. The dinner was very delicious and for a three course meal we paid £23 each which I think is a reasonable price. As for house keeping we had our rooms cleaned everyday and clean towels whenever we needed them. There was 3 of us in the room and the beds were big and comfortable. We stayed in a family room and there was enough beds for a couple and two children.
Stayed 3 nights in Aug 2024

2/10 Terrible

Nathan

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

A K C

Stayed 1 night in Aug 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid option for the beach
Decent hotel in a perfect location. Nice and powerful shower. Perhaps a little old fashioned, the bed could be a bit comfier and the bar could do a with a bit of a revamp. Not major gripes though, would stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marius

Stayed 1 night in Jul 2024

2/10 Terrible

Ahmed

Stayed 1 night in Jul 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexandru Ionut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was everything very organised
Stayed 1 night in Aug 2024

10/10 Excellent

Morgane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La location est très bien et la chambre était très propre.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eliza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at many places in Bournemouth but first time in Hermitage. It was great. I’m a terrible germophobe but to my surprise every surface was spotless. Beddings clean and fresh. Towels well washed. No speck of dust. Carpet looked as though they washed them before the season. Comfortable mattress and plenty of pillows. Aircon so quiet I managed to fall asleep in a lovely cool room. I’m coming back to Hermitage soon…
Stayed 1 night in Jul 2024

6/10 Okay

Kim

Stayed 2 nights in Jul 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid week 3 night stay
Lovely hotel with friendly and helpful staff throughout our stay. Reception Manager resolved our Room allocation very quickly and arranged a room upgrade and complimentary beverages whilst the room change was being made. The quality of the room renovations is very good. Breakfast choices very good and high quality. Hotel is ideally placed for exploring Bournemouth and very close to the beach and pier. Bar pricing reasonable,
Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024

10/10 Excellent

TERRY

Travelled with partner
Smart Tv not setup for normal tv - room was newly refurbished and everything else was excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Clare, Seaford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Helpful, friendly and chatty staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Anooj

Liked: Cleanliness, staff & service, property conditions & facilities
Overall 5 stars
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Stayed 3 nights in Jul 2024

2/10 Terrible

Neil

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
I stayed here on the 22nd June with my partner and son !! I booked the room through hotels.com - we booked a superior sea view at a cost for one night of £218. This is a 4 star “ not a chance” I took pictures to show reception who even commented “ wow” let me speak with the manager . It was interesting that to get some air into the room all we got was smoke from the smoking area below the window. After 3 mails directly from me and a number of calls from hotels.com the “ management choose to ignore all of them. Extremely unprofessional. I understand they are trying to upgrade it then don’t charge upgrade costs until you have completed the work and more importantly listen to your customers and don’t bury your head in the sand !!!
Stayed 1 night in Jun 2024

6/10 Okay

F D

Travelled with group
Stayed 2 nights in Jun 2024

6/10 Okay

F D

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older hotel on the sea front which has been modernised to cater for residents of all ages and abilities.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here
Despite the hotel having major refurbishment, I didn't hear any noise. Lovely double room with a sea view.
Stayed 1 night in Jun 2024