Hermitage Hotel OCEANA COLLECTION

See all properties

Choose dates to view prices

Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Room service
Parking available
24/7 front desk
Pet-friendly

Explore the area

Exeter Road, Bournemouth, England, BH2 5AH

Bournemouth International Centre
‪1 min walk‬
Bournemouth Lower Gardens
‪1 min walk‬
Oceanarium
‪2 min walk‬
Bournemouth (BOH-Bournemouth Intl.)
‪14 min drive‬

Room options

Classic King or Twin Room

Sleeps 2
2 Twin Beds

Sea View Double Room

Sleeps 2
1 Double Bed

Classic Double Room

Sleeps 2
1 Double Bed

Classic King or Twin Room

Sleeps 2
1 King Bed OR 2 Twin Beds

Classic Family 5 Room

Sleeps 5
1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

Sea View Family 3 Room

Sleeps 3
1 Double Bed and 1 Twin Sofa Bed

Sea View Family 3 Room

Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Luxury Suite

38 sq m
Sleeps 2
1 King Bed

Classic Family 4 Room

Sleeps 4
1 Double Bed and 2 Twin Sofa Beds OR 1 King Bed

Classic Single Room

Sleeps 1
1 Twin Bed

Classic Family 3 Room

Sleeps 2
1 Double Bed and 1 Twin Sofa Bed OR 1 King Bed

Sea View King or Twin Room

Sleeps 2
1 King Bed OR 2 Twin Beds

Compact Double Room

Sleeps 2
1 Double Bed

Sea View Suite

Sleeps 2
1 King Bed

Twin Room with Sea view

Sea view
Sleeps 1
1 Twin Bed

Similar properties

Breakfast included
Free WiFi
Air conditioning
Gym

for 1 room

includes taxes & fees

17 Mar - 18 Mar

About this property

Sandy fun near Bournemouth International Centre and Bournemouth Lower Gardens

At Hermitage Hotel OCEANA COLLECTION, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants.

Hermitage Hotel OCEANA COLLECTION offers 76 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hermitage Hotel OCEANA COLLECTION. During your stay, you'll be connected to the convention center, and just a quick walk from Bournemouth Beach. Features include free WiFi in public areas, plus 2 restaurants and a bar.

Free WiFi
Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the outdoor
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the helpful staff and the clean accommodations
Steps from Bournemouth International Centre and Bournemouth Lower Gardens
Dogs welcome for a fee (restrictions apply)

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 775 square feet (72 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hermitage Hotel OCEANA COLLECTION. You'll have access to the indoor pool and outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Thomas Hardy - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

The Lounge - This restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Languages

English, German, Italian, Polish, Portuguese, Spanish, Turkish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 14.00 per day)
Limited on-site parking

Food and drink

Buffet breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 15.95 for adults and GBP 7.95 for children
2 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Thomas Hardy
The Lounge

Things to do

Access to nearby indoor pool
Access to nearby outdoor pool
Private picnics

Family friendly

Access to nearby indoor pool
Access to nearby outdoor pool
Art supplies
Children's dinnerware
High chair
Laundry facilities
Snack bar/deli

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Business centre
Conference space (775 square feet)
Meeting rooms - 3

Outdoors

Beach loungers
Beach umbrellas
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Wheelchair-accessible path of travel

Couples dining
Fireplace in reception
Smoke-free property
TV in lobby

Room amenities

Bedroom

Bed sheets
Heating
Pillow menu

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch LCD TV
Digital channels

Food and drink

Champagne service
Coffee/tea maker
Electric kettle

Desk
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from January 27 2025 to April 13 2025 (completion date subject to change). The following areas are affected:

Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Cribs (infant beds) are available for GBP 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
Self parking fee: GBP 14.00 per day
Pet deposit: GBP 50 per stay
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hermitage Bournemouth

Hermitage Hotel Bournemouth

Hermitage Hotel OCEANA COLLECTION Bournemouth

Hermitage OCEANA COLLECTION Bournemouth

Hermitage OCEANA COLLECTION

Hermitage Oceana Collection

Hermitage Hotel OCEANA COLLECTION Hotel

Hermitage Hotel OCEANA COLLECTION Bournemouth

Hermitage Hotel OCEANA COLLECTION Hotel Bournemouth

Hermitage Hotel OCEANA COLLECTION Reviews

8.0

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

4/10 Poor

Lubos

Travelled with family

3 Dec 2024

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Not a 4 star

I generally don’t have the need to review hotels, but on this occasion, I did an exemption. Not sure, how this is a 4 star hotel. Very basic for £170 a night room. 2nd floor closed for refurbishment and very noisy until late. The highlight of the visit was the young lad at the reception Connor.

Stayed 1 night in Nov 2024

6/10 Okay

Mick

24 Nov 2024

Stayed 2 nights in Nov 2024

8/10 Good

Kelly

Travelled with group

24 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient

Stayed 1 night in Nov 2024

6/10 Okay

Rhiannon

23 Nov 2024

Liked: Cleanliness, staff & service

Convenient location but dated room, damaged bath and slight musty smell. Does the job and not bad value for the price. Staff were very friendly.

Stayed 1 night in Nov 2024

8/10 Good

Lee

21 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastically Located

Was given a quirky room at first (tv on a bracket on the wall which didn’t swivel so couldn’t watch from the bed and the only chair was below the tv, no place to put kettle unless on a very small table next to the bed (kettle tray bigger than table) and no sockets anywhere other than by the bed so my wife wouldn’t be able to dry hair anywhere near a mirror). On mentioning some of this to the staff, they understood and moved us to a different room. This room was huge compared to last one, and we had a great night’s stay. Breakfast was a buffet and tasty. Every member of staff we spoke to or saw was helpful and nice. Great location but parking was unavailable unless you were there early, or guaranteed if you booked direct with the hotel. Other deals available also, but only if you booked direct with the hotel. If going to Bournemouth, this is a great location as right at the bottom of the town by the beach, gardens, BIC and Pavilion.

Stayed 1 night in Nov 2024

6/10 Okay

William

17 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Noisy central heating pipes.

Great location and huge room. But, no room in car park. Had to pay to park in multi storey 5 minutes walk away. Also, central heating system made a loud noise - air in system? - which did not allow for a restful, quiet night's sleep.

Stayed 1 night in Nov 2024

4/10 Poor

Ujas

Travelled with group

10 Nov 2024

Liked: Cleanliness, amenities

Disliked: Staff & service

We have stayed there for birthday party. Location is great but staff service were unexpected for hotel like this. I called reception in night for towels and toilet tissue so the guy was in night shift at reception he told me come nd pick up from downstairs and when I asked them I have a headache because I was outside for long time I can’t able to come he said I will come then didn’t show up. In morning I woke up at 11 and check out time was 11. Reception called for check out I explained my condition to other guy at reception to give me an hour I don’t mind to pay because I have to get ready for checkout. He was like sorry but housekeeping is at door I can’t make it and then I told about the guy who was talking on phone in night when I requested for towels and tissue then he just completely ignored conversation and told me I can’t give you an extra one hour check out time is 11. Location wise it was good but all is matters staff behaviour and manager responsibility. In case of staff and manager responsibility and behaviours I would rate 1 out of 5. Hope you guys have great day

10/10 Excellent

Richard

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Oct 2024

8/10 Good

Karen

Travelled with partner

9 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It wasn’t stipulated in the booking that we had to pay for parking. It usually is free for guests but NOT if booked through a third party. Breakfast selection was good. We had selected a premium room, but I’m not sure if that was what we got. It looked nothing like the photos on the site. Otherwise the property is good value for money and conveniently situated.

Stayed 1 night in Nov 2024

8/10 Good

Natalie

6 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Travelled with family

2 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A friendly helpful staff, happy to help.

Stayed 1 night in Oct 2024

8/10 Good

Kristyna

26 Oct 2024

Stayed 1 night in Oct 2024

6/10 Okay

Chandice Chevelette

Travelled with family and small children

7 Oct 2024

Liked: Staff & service

Restaurant staff are very friendly and welcoming. There is construction on the building which we were not informed when we booked. We had the first floor suite but it was too noisy and lots of banging which scared my little boy. The reception was helpful but quite rude when we asked for another room.

Stayed 2 nights in Sep 2024

8/10 Good

Cathy

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

K

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Barrie

14 Sept 2024

Liked: Staff & service

Refurbished rooms very good, other rooms looking tired. Majority of staff very good. Hotel ideally placed for beach and town centre. Would stay again.

Stayed 5 nights in Sep 2024

8/10 Good

Clare, Seaford

14 Sept 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

8/10 Good

Paul

13 Sept 2024

Stayed 2 nights in Sep 2024

2/10 Terrible

Saakshi

Travelled with family

3 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the worst hotel experience ever! I recently stayed at this property with my kids and with no doubt was a horrible experience through out. To begin with, the room was not clean by any standards - the bedsheet was evidently reused without wash as it had sand all over the bed. The tap water was pale yellow. And the staff was the worst part of the experience - as they seemed busy pushing charges instead of meeting basics of customer service standards. Finally, the parking measures are worst to a different standard - as they just sent me a parking fine for parking my car while I was trying to check in. I highly recommend families to avoid staying in this hotel!

Stayed 1 night in Aug 2024

4/10 Poor

Jordi

Travelled with group

28 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

It was okay, to be fair, it doesn’t truly feel like a 4-star hotel. There were spiderwebs on the ceiling, and the toilet sink was broken. The receptionist lady was lovely. It’s a shame because the location is amazing. However, it doesn’t have a pool on-site. You have to go to another hotel, which is a 20-minute walk away, to use their pool. That’s not very convenient.

Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

27 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

The location of the hotel was excellent, very close to the pier, Upside Down House and other attractions. I ate at the hotel on one evening. The food was good. The shower in my room was a bit disappointing for a 4 star hotel. It was impossible to get the head at a good angle. My room was spacious and clean.. i would definitely stay again

Stayed 2 nights in Aug 2024

6/10 Okay

Tina

Travelled with family

27 Aug 2024

Liked: Cleanliness, staff & service, amenities

Our room was beside a very noisy fan and light system, The paper on the wall around the room with peeling off. The bathroom flooded only having a small bath.

Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location, beautiful hotel

Had a superior family room with my kids, room was huge, beautiful and very clean. The whole hotel was spotless and all staff I met were lovely and friendly. Location couldnt have been better, literally right in centre of beachfront. Food in restaurant was really nice and good choices too. No complaints

Stayed 2 nights in Aug 2024