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3.6 out of 5
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"Place is a bit tatty and creaky. Needs some investment. Probably highest price to quality I have paid for many years. Cleanliness was high. Bed and l ... " More

By a verified traveller on Tue 29 Sep 2020

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Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed, Non Smoking, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Double Bed, Balcony, Sea View (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Bournemouth Carlton Hotel, BW Signature Collection ratings based on 18 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bournemouth Carlton Hotel, BW Signature Collection

Everyone (13) Couples (3) Family (1) Other (1)
2 out of 5
This hotel is very very tired. Probably great in its heyday, quite grand in fact, however these days its falling apart. I won't go into too many details. The 'quadruple' family room is scuffed and stained all over and not somewhere I would want to stay ever again. The bathroom was on the verge of unsanitary. Great location, shockingly knackered building with barely any staff (we saw 1 member of staff the whole time we where there which actually made the hotel feel very unsafe) Never again I'm afraid...

Posted by , from Hampshire on 5 Oct 2020

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3 out of 5
Place is a bit tatty and creaky. Needs some investment. Probably highest price to quality I have paid for many years. Cleanliness was high. Bed and linen very comfortable.

Posted by , from London on 29 Sep 2020

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3 out of 5
Hotel is a bit shabby- very poor noise insulation from corridor outside. Cleanliness of room leaves a bit to be desired.

Posted by , from London on 20 Sep 2020

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4 out of 5

Posted by on 14 Apr 2019

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Comment from Hotel Management

17 Apr 2019 by Bournemouth Reservations

Good afternoon, Thank you for your review. We look forward to welcoming you back to the hotel in the near future.

5 out of 5

Bournemouth December annual visit

Pros: Location, sea views and access to beach promenade.
Excellent location, sea views, close to town centre well within waking distance, made very welcome by staff and well looked after, will be returnin g next year.

Posted by on 17 Dec 2017

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4 out of 5

Cliff side Hotel great sea view

Hotel was great not happy with paying a extra £10 per day to park you car on site upon arrival

Posted by , from Rushden on 4 Dec 2017

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3 out of 5

Hotel is close to the beach

First night room was amazing then came breakfast, sat in dining room bacon undercooked eggs overcooked, rest was big standard. Sat watching rats play in the garden near pool area. Went to the pool and spa, pool is frequented by non guests, (locals) Jacuzzi had a brown mark round the rim and smelt badly of urine, sauna didn't work. Next breakfast the staff were rude, rushed off of their feet and unable to cope with the guests, sat at a table waiting for coffee, cups and cutlery, to be honest at a busy time of season this was atrocious.third night was spent in a disgustingly failing room, curtains were ripped, only a fan for the whole room to keep it cool, kettle had to be boiled on the floor as no plug near the units. Windows opened about an inch and unable to open any further.

Posted by , from salisbury uk on 10 Jul 2017

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3 out of 5

Rude staff, unconcerned about complaints,

The staff at the hotel were rude and very unorganized, breakfast was like feeding time at the zoo, tables not ready food ran out, first room was good second room was atrocious ripped and dirty curtains, no air con paid a lot of money for very bad comditions

Posted by , from wiltshire uk on 23 Jun 2017

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3 out of 5

Very enjoyable and relaxing

Nice big bed.clean room.lovely view of the sea.food v good.good location.

Posted by on 10 Oct 2016

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5 out of 5

Superb location

Pros: Cleanness

Posted by on 5 Oct 2016

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.