Bournemouth Carlton Hotel, BW Signature Collection

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Where to?

Dates

May 2025

June 2025

Indoor pool, seasonal outdoor pool, pool loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym
Bar
Room service
Pool
24/7 front desk

Explore the area

East Overcliff, Dorset, Bournemouth, England, BH1 3DN

Bournemouth Beach
‪4 min walk‬
Bournemouth Pier
‪12 min walk‬
Bournemouth International Centre
‪12 min walk‬
Bournemouth (BOH-Bournemouth Intl.)
‪12 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking, Sea View

Sleeps 2
1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

Sleeps 1
1 Twin Bed

Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)

80.0 sq m
Sea view
Sleeps 3
1 Double Bed

Suite, 1 Double Bed, Balcony, Sea View (with Sofabed)

80.0 sq m
Sea view
Sleeps 3
1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

Sleeps 2
1 Double Bed

Superior Room, 1 Double Bed, Non Smoking, Sea View

49.0 sq m
Sea view
Sleeps 2
1 Double Bed

Standard Room, Multiple Beds, Non Smoking

24.0 sq m
Sleeps 4
1 Double Bed and 1 Twin Bed

Similar properties

Pool
Hot tub
Spa
Free WiFi

for 1 room

includes taxes & fees

6 May - 7 May

About this property

On beach with indoor pool, near Bournemouth Pier

Guests at this beach hotel will appreciate convenient onsite amenities such as barbecue grills and a picnic area.

Bournemouth Carlton Hotel, BW Signature Collection offers 76 accommodations with complimentary bottled water and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Our customers tell us they can't get enough of the helpful staff at Bournemouth Carlton Hotel, BW Signature Collection. During your stay, you're just a quick walk from Bournemouth Beach. Free WiFi in public areas, an indoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor and seasonal outdoor pools
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a gym
Just a 4-minute walk from Bournemouth Beach and 12 minutes by foot from Bournemouth Pier
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Bournemouth Carlton Hotel, BW Signature Collection offers its guests a seasonal outdoor pool, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at the business-friendly Bournemouth Carlton Hotel, BW Signature Collection. Parking is available for a fee.

This 3-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.

Bournemouth Carlton Hotel, BW Signature Collection has a restaurant on site.

24-hour room service is available.

Languages

English, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Uncovered parking on site (GBP 20 per day)
Wheelchair-accessible parking available

Food and drink

English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
A bar/lounge
A restaurant

Things to do

Gym
Indoor pool
Seasonal outdoor pool

Family friendly

Indoor pool
Laundry facilities
Seasonal outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)

Business services

Conference space
Meeting rooms

Outdoors

Barbecue grill
Garden
On the beach
Picnic area
Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
Lift (120 centimetre wide door)
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk (150 centimetre high)

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch LCD TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water

Desk
Desk chair
Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 25 per night.

Cribs (infant beds) are available for GBP 5.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 14.95 per person
Uncovered self parking fee: GBP 20 per day
Pet fee: GBP 25 per pet, per night
Crib (infant bed) fee: GBP 5.0 per stay
Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

The seasonal pool will open April 18 and close October 31.

Property is also known as

Bournemouth Carlton

Carlton Bournemouth

Menzies Hotels Bournemouth

Menzies Hotels Bournemouth Carlton

Menzies Hotels Carlton

Menzies Hotels Carlton Hotel

Menzies Hotels Carlton Hotel Bournemouth

Carlton Hotel Bournemouth

Hotel Menzies Carlton

Menzies Carlton Bournemouth

Hallmark Hotel Bournemouth Carlton

Hallmark Hotel Carlton

Hallmark Bournemouth Carlton

Hallmark Carlton

Hallmark Hotel Bournemouth Carlton

S. Bournemouth Carlton Opco Limited

Bournemouth Carlton BW Signature Collection

Bournemouth Carlton Hotel, BW Signature Collection Hotel

Bournemouth Carlton Hotel, BW Signature Collection Bournemouth

Bournemouth Carlton Hotel, BW Signature Collection Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

8/10 Good

Simon

Travelled with family

14 Apr 2025

The breakfast was very good. Room could be cleaner - rooms need decorating (not modernising just watermarks on most walls!) bar service was really poor, but apart from that an enjoyable stay

Stayed 2 nights in Apr 2025

10/10 Excellent

Ian

Business traveller

3 Apr 2025

Liked: Cleanliness, staff & service, room comfort

Extortionate parking charge

Everything was good. Great sea view from my room. Only gripe was the car park charge of £20.00 per night. I mentioned this on check-out, but the receptionist insisted that they are the cheapest in Bournemouth. This is of course untrue - if you are the cheapest for parking, why not advertise it as a benefit, not keep it under wraps until guests arrive and havevpassed throughvthe car park cameras.

Stayed 2 nights in Apr 2025

6/10 Okay

Julie

Travelled with family

18 Feb 2025

Disliked: Cleanliness, staff & service

Stayed 2 nights in Feb 2025

6/10 Okay

James

14 Feb 2025

Liked: Staff & service

Valentines Break

Hotel was a bit tired looking in places, but good in others, shower a bit poor and mattress was not very good. Breakfast great though and the hotel was very quiet

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

4 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very professional

Small problem with our room was sorted out pleasantly and efficiently. All very professional.

Stayed 3 nights in Jan 2025

8/10 Good

Jo

Business traveller

31 Jan 2025

Liked: Cleanliness, staff & service, amenities

The staff attention was outstanding. The hotel is outdated. It needs a refurbishment. The bedroom carpets are mouldy as are the other carpets. The cleaners do a good a very good job, however this does not compensate for the circumstances of the outdated rooms. The public areas are generally well kept.

Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveller

28 Jan 2025

Disliked: Property conditions & facilities

Television not working properly. Cracked sink. Poor decoration. No spa facilities working. Expensive to park overnight.

Stayed 1 night in Jan 2025

8/10 Good

Justin

14 Jan 2025

Liked: Cleanliness, staff & service

Stayed 2 nights in Jan 2025

4/10 Poor

Paula

8 Jan 2025

Stayed 1 night in Jan 2025

2/10 Terrible

FILICITY

3 Jan 2025

Stayed 1 night in Jan 2025

8/10 Good

Luke

Travelled with family

31 Dec 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 3 nights in Dec 2024

2/10 Terrible

Ben

22 Dec 2024

Stayed 1 night in Dec 2024

8/10 Good

Zoe

Travelled with family

15 Dec 2024

Huge room …but very tired in some areas but over all had a nice 2 night break …staff were lovely x

Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with partner, Travelled with group

15 Dec 2024

Had not problem at the hotel , rooms large but basic staff were really good

Stayed 1 night in Dec 2024

2/10 Terrible

Mrs donna

8 Dec 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Yvonne

7 Dec 2024

Stayed 1 night in Nov 2024

6/10 Okay

Paul

19 Nov 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 2 nights in Nov 2024

6/10 Okay

Paul

Travelled with family and small children, Travelled with partner

18 Nov 2024

Liked: Cleanliness

The room was large and clean with a very large bed.Unfortunately the property is looking tired. The plumbing in the bathroom was very noisy overnight. We have stayed in the Charlton for many years as we have a timeshare in the building, but the hotel could do with an update. The steam room wasn't working, nor was the spa

Stayed 1 night in Nov 2024

4/10 Poor

Katherine

Travelled with family

13 Nov 2024

Disliked: Staff & service

We were very frustrated with our experience staying here. We stayed in a family room but from 10-midnight or a little after, there was ridiculously loud music/bass coming from the room above us. I went to the front desk about it twice. I was initially told it was a party on an upper floor, only to later find that our room was nowhere near that space. There was no urgency in resolving the matter and never any sort of check in with us afterward. My whole family lost sleep and anyone with children knows that it’s hard enough all sharing a room, let alone with added loud music and partying happening nearby. I wouldn’t stay here again.. but I will say that most other aspects were fine.

10/10 Excellent

Neil

23 Oct 2024

Stayed 1 night in Oct 2024

4/10 Poor

Sean

22 Oct 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Good hotel but rooms need to be updated as they are stained and worn

Stayed 1 night in Oct 2024

2/10 Terrible

Emma

21 Oct 2024

Stayed 1 night in Oct 2024

8/10 Good

Denise, Maryville

Travelled with partner

12 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The wait staff was absolutely accommodating and friendly. The room was ok. Bed was confortable.

Stayed 2 nights in Oct 2024

6/10 Okay

Alan

Travelled with partner

4 Oct 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

The hotel and grounds are in need of complete refurbishment from replacing draughty secondary double glazing to updating the whole bathroom. The shower is small and water pressure poor. The Seaview rooms are large but have poor furniture. The food in the restaurant is good however there was a lack of attention to guests from some of the staff

Stayed 7 nights in Sep 2024