Bournemouth Carlton Hotel, BW Signature Collection

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Dates

March 2025

April 2025

2 indoor pools, seasonal outdoor pool, pool loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym
Bar
Room service
Pool
24/7 front desk
Parking available

Explore the area

East Overcliff, Dorset, Bournemouth, England, BH1 3DN

Bournemouth Beach
‪4 min walk‬
Russell-Cotes Art Gallery and Museum
‪6 min walk‬
Bournemouth Pavillion Theatre
‪9 min walk‬
Bournemouth (BOH-Bournemouth Intl.)
‪12 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking, Sea View

Sleeps 2
1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

Sleeps 1
1 Twin Bed

Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)

80.0 sq m
Sea view
Sleeps 3
1 Double Bed

Suite, 1 Double Bed, Balcony, Sea View (with Sofabed)

80.0 sq m
Sea view
Sleeps 3
1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

Sleeps 2
1 Double Bed

Superior Room, 1 Double Bed, Non Smoking, Sea View

49.0 sq m
Sea view
Sleeps 2
1 Double Bed

Standard Room, Multiple Beds, Non Smoking

24.0 sq m
Sleeps 4
1 Double Bed and 1 Twin Bed

Similar properties

Pool
Hot tub
Spa
Free WiFi

for 1 room

includes taxes & fees

14 Mar - 15 Mar

About this property

Beach fun in 2 indoor pools, near Bournemouth Beach

At Bournemouth Carlton Hotel, BW Signature Collection, spend the day on the nearby beach or relax by one of the hotel's 2 indoor swimming pools.

Bournemouth Carlton Hotel, BW Signature Collection offers 76 accommodations with complimentary bottled water and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a fitness center.

Our customers tell us they can't get enough of the helpful staff at Bournemouth Carlton Hotel, BW Signature Collection. During your stay, you're just a quick walk from Bournemouth Beach. Free WiFi in public areas, 2 indoor pools, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Self parking available for a fee
Take a swim in the seasonal outdoor and 2 indoor pools
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a gym
Just a 4-minute walk from Bournemouth Beach and 12 minutes by foot from Bournemouth International Centre
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Bournemouth Carlton Hotel, BW Signature Collection offers its guests 2 indoor swimming pools, a fitness center, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at the business-friendly Bournemouth Carlton Hotel, BW Signature Collection. Parking is available for a fee.

This 3-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.

Bournemouth Carlton Hotel, BW Signature Collection has a restaurant on site.

24-hour room service is available.

Languages

English, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking on site (GBP 20 per day)
Wheelchair-accessible parking available

Food and drink

English breakfast available for a fee 7:30 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 14.95 per person
1 restaurant
1 bar
24-hour room service

Things to do

2 indoor pools
Fitness centre
Seasonal outdoor pool

Family friendly

2 indoor pools
Laundry facilities
Seasonal outdoor pool

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Business services

Conference space
Meeting rooms

Outdoors

BBQ grill(s)
Garden
Picnic area
Pool sunloungers
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 120
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
6 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 150
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Bed sheets

Bathroom

Free toiletries
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water

Desk
Desk chair
Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 25 per night.

Cribs (infant beds) are available for GBP 5.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 14.95 per person
Uncovered self parking fee: GBP 20 per day
Pet fee: GBP 25 per pet, per night
Crib (infant bed) fee: GBP 5.0 per stay
Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

The seasonal pool will open April 18 and close October 31.

Property is also known as

Bournemouth Carlton

Carlton Bournemouth

Menzies Hotels Bournemouth

Menzies Hotels Bournemouth Carlton

Menzies Hotels Carlton

Menzies Hotels Carlton Hotel

Menzies Hotels Carlton Hotel Bournemouth

Carlton Hotel Bournemouth

Hotel Menzies Carlton

Menzies Carlton Bournemouth

Hallmark Hotel Bournemouth Carlton

Hallmark Hotel Carlton

Hallmark Bournemouth Carlton

Hallmark Carlton

Hallmark Hotel Bournemouth Carlton

S. Bournemouth Carlton Opco Limited

Bournemouth Carlton BW Signature Collection

Bournemouth Carlton Hotel, BW Signature Collection Hotel

Bournemouth Carlton Hotel, BW Signature Collection Bournemouth

Bournemouth Carlton Hotel, BW Signature Collection Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

6/10 Okay

Paul

19 Nov 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 2 nights in Nov 2024

6/10 Okay

Paul

Travelled with family and small children, Travelled with partner

18 Nov 2024

Liked: Cleanliness

The room was large and clean with a very large bed.Unfortunately the property is looking tired. The plumbing in the bathroom was very noisy overnight. We have stayed in the Charlton for many years as we have a timeshare in the building, but the hotel could do with an update. The steam room wasn't working, nor was the spa

Stayed 1 night in Nov 2024

4/10 Poor

Katherine

Travelled with family

13 Nov 2024

Disliked: Staff & service

We were very frustrated with our experience staying here. We stayed in a family room but from 10-midnight or a little after, there was ridiculously loud music/bass coming from the room above us. I went to the front desk about it twice. I was initially told it was a party on an upper floor, only to later find that our room was nowhere near that space. There was no urgency in resolving the matter and never any sort of check in with us afterward. My whole family lost sleep and anyone with children knows that it’s hard enough all sharing a room, let alone with added loud music and partying happening nearby. I wouldn’t stay here again.. but I will say that most other aspects were fine.

10/10 Excellent

Neil

23 Oct 2024

Stayed 1 night in Oct 2024

4/10 Poor

Sean

22 Oct 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Good hotel but rooms need to be updated as they are stained and worn

Stayed 1 night in Oct 2024

2/10 Terrible

Emma

21 Oct 2024

Stayed 1 night in Oct 2024

8/10 Good

Denise, Maryville

Travelled with partner

12 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The wait staff was absolutely accommodating and friendly. The room was ok. Bed was confortable.

Stayed 2 nights in Oct 2024

6/10 Okay

Alan

Travelled with partner

4 Oct 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

The hotel and grounds are in need of complete refurbishment from replacing draughty secondary double glazing to updating the whole bathroom. The shower is small and water pressure poor. The Seaview rooms are large but have poor furniture. The food in the restaurant is good however there was a lack of attention to guests from some of the staff

Stayed 7 nights in Sep 2024

8/10 Good

James

Travelled with family

22 Sept 2024

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

Great size room and the hotel staff are lovely but the room and hotel is in need of some maintenance and a deep clean

Stayed 1 night in Sep 2024

2/10 Terrible

Michelle

Travelled with family

19 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

jill

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 nights in Sept

Had a lovely time. Breakfast was very nice, comfortable and friendly staff, Brandon was very helpful. Lovely comfy bed. Ten minute walk to the centre of Bournemouth and was uphill coming back! Beach just accross the road but down a zig zag path.

View from our large front 1 st floor room with large terrace plus 2 sun beds, table and 2 chairs

Stayed 4 nights in Sep 2024

10/10 Excellent

Daniel

16 Sept 2024

Stayed 1 night in Sep 2024

6/10 Okay

Monika

14 Sept 2024

Stayed 7 nights in Aug 2024

6/10 Okay

Raymonde

Travelled with partner

11 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

A lovely hotel - lovely room but massively let down by shoddy broken spa facilities ; now not a disaster in life terms but Sauna and Jacuzzi not working means it was a rubbish experience and indemic of a dropping BW previous high standards. AS a BW devotee I will now start looking elsewhere as 2nd poor experience in a row. Really should have been told in advance . And £20 to park a car is unreal ; tip street parking is half the price and freely available so dont be mugged off !!

Stayed 1 night in Sep 2024

6/10 Okay

Sharon

7 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

I have been staying at the hotel for many years as my granddaughter loves the air show. It’s for the location more than anything. The hotel is very tired in many places, needs upgrades in lots of areas. The staff are very nice but totally overworked. They need to employ more staff especially for the air show weekend. The jacuzzi and sauna were both out of order. If it wasn’t for the location I would not stay there

Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Pros and cons

The communal parts of the hotel are spotless, and welcoming, and staff were lovely too. Unfortunately the family room we were given was in a very tired part of the hotel, and was too warm, had a mouldy smell and the beds had seen better days. We had to sleep with the windows open and awoke to the smell of a long time dead seagull outside the room. Not great, but family members had a sea view room which was modern and comfortable, and A/C, so we were maybe unlucky. Breakfast was great, and the location is fab for the beach.

Stayed 1 night in Aug 2024

6/10 Okay

Sharon

13 Aug 2024

Disliked: Staff & service, property conditions & facilities

I will not come again

Stayed 2 nights in Aug 2024

10/10 Excellent

Laszlo

Travelled with group

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

6/10 Okay

Laura

5 Aug 2024

Liked: Cleanliness, staff & service, amenities

The hotel had beautiful gardens and a lovely outdoor pool. The inside pool was lovely and warm but there was some maintenance. Sauna and hot tub not working. Our family room was clean and very large but unfortunately the shower didn't work, which was very disappointing.

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

4 Aug 2024

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

Huge suite with balcony, but let down slightly by fading decor, dirty carpets and ripped curtains.

Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Lindsay

29 Jul 2024

Stayed 4 nights in Jul 2024

6/10 Okay

Brian

Travelled with family

26 Jul 2024

Stayed 3 nights in Jul 2024

8/10 Good

steven

Travelled with partner

17 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location within walking distance to the beach, excellent transportation links for both train and bus. Great value for money with very friendly team members whom made us feel welcome throughout our stay

Stayed 3 nights in Jul 2024