"Love the Royal Sands They treat you like royalty"

"The Staff was amazing I arrived 8:00 AM, my room was not ready and I got a room upgrade off Shout out to the morning manager, The staff, non stop drinking. The salutation of the right hand in the heart with a smile I’m keeping that. The Maya people - taught me their language. I had an amazing time ..."

"It was a great vacation."

"The property is situated at the great location. It is a very large property with a long,calm beautiful beach. We can spend all day at the beach. It was awesome. Morning walk along the beach was unforgettable. We were greeted with the a glass of Champagne as soon as we arrived.All the personnel whom ..."

"Gorgeous resort, amazing food (the best we’ve had in Mexico and we always stay 5*), beach was pristine, the service 15/10!! Will definitely return. Thank you so much!"

"The hotel remains exceptionally clean, and the service continues to be outstanding. The staff are excellent—attentive and professional, making every stay pleasant. I have stayed at this property several times over the years, with my most recent visit being after an eight-year gap. Unfortunately, ..."

"The culture of the employees. From the front desk to the bar tenders. All friendly even during the rain storm."

"Fabulous hotel, it is a bit on the quiet side which was perfect for us but be aware."

"Friendliest staff I’ve ever encountered. If we ever come back to Cancún it’ll be to stay here!"

"Pools were nice. Food was excellent. Plenty of bars. Loved the little cupcake/coffee cafe. Views were awesome. Didn't like the timeshare sales orientation that you are pressured into doing. And, the property is slightly dated."