The Royal Sands Resort & Spa All Inclusive

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Exterior
Balcony view
On the beach, white sand, sun-loungers, beach umbrellas
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Luxury Avenue Shopping Mall
    4 min walk
  • La Veranda
    1 min walk
  • Cancun Bus Station ADO
    16 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite, 2 Double Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Suite, 1 Bedroom

  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Junior Suite - Two Children

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 2 Bedrooms

  • 128 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Deluxe Suite, 2 Bedrooms, Beachfront

  • 128 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Deluxe Suite, 1 Bedroom, Beachfront

  • 88 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Junior Suite, Beachfront

  • 40 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

Similar properties

About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at The Royal Sands Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
The Royal Sands Resort & Spa All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Luxury Avenue Shopping Mall. Enjoy features like free breakfast, free WiFi in public areas, and a free area shuttle.
  • Free self-serve breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free extended parking
  • Enjoy international cuisine with a poolside location at La Veranda, one of the property's 4 restaurants
  • Take a swim in the 4 outdoor pools
  • Indulge with massages, body treatments, or facials at the spa
  • Services include babysitting, a free kid's club, and a concierge
  • Onsite recreation includes 4 outdoor tennis courts, a gym, and complimentary bicycles
  • Guests really like the accommodations for the cleanliness, overall comfort, and spaciousness
  • Just a 2-minute drive from La Isla Shopping Mall and a few minutes from Iberostar Cancun Golf Course
  • Free local-area shuttle service
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

Guests are served free self-serve breakfast daily from 7:00 AM to 11:00 AM.
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free local area shuttle

Food and drink

  • Free self-service breakfast available daily 7:00 AM–11:00 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 1 beach bar, 1 swim-up bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • La Veranda
  • Hacienda Sisal
  • Char Hut
  • Sidelines Sports Bar
  • Sand Dollar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Paddleboards on-site
  • Playground
  • Shopping
  • Snorkelling
  • Tennis
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • Lift

More

  • Beach towels
  • Designated smoking areas
  • Games

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1495 out of 2536 reviews" "
Rating 8 - Good. 567 out of 2536 reviews" "
Rating 6 - Okay. 277 out of 2536 reviews" "
Rating 4 - Poor. 102 out of 2536 reviews" "
Rating 2 - Terrible. 95 out of 2536 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Travelled with group
Liked: Cleanliness, staff & service
Dining options limited.
Stayed 5 nights in Sep 2024

10/10 Excellent

RAINEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 4 nights in Sep 2024

10/10 Excellent

RAINEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was amazing. Great food and we went when it wasn’t busy so we didn’t have to wait in any lines or worry about not having beach or pool chairs. Awesome place.. only downfall is the peach to try and get you to attend the presentation. Especially when you just arrive and want to relax a minute. Other than that excellent
Stayed 4 nights in Sep 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all over is really good near from everywhere but restaurants charges you for special dishes
Stayed 2 nights in Sep 2024

10/10 Excellent

Nelly

Stayed 6 nights in Aug 2024

10/10 Excellent

Joke

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect. I will be coming back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to relax good views, Best Staff I came across in all my times, just wish had more adult beverages options then just one kind for the room fridge.
Stayed 5 nights in Sep 2024

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with the staff helpful and friendly
Stayed 6 nights in Sep 2024

8/10 Good

Ana, Water Mill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very good! The staff is very polite and helpful. Jimmy took care of our luggage and explained everything to us; he was very attentive and a lovely person! The bar staff, especially Gabriel and Óscar, were also very polite and attentive. The food is very good! Breakfast is okay, nothing special. There aren’t many restaurants, and although they advertise an Italian restaurant, it’s located at the other unit, so you have to take a bus to get there! However, the entertainment part is terrible—there are no activities, and instead of music, there's bingo by the pool every day. There are no shows at night, not even ambient music by the pool. On Saturday, there was NOTHING happening at the pool; it was a lifeless day! They don’t care about entertainment at the pool. If you're looking for a calm place with no noise, this is it! But if you’re looking for some fun, you won’t find it there!it is a quite place!
Stayed 5 nights in Sep 2024

10/10 Excellent

Erin

Travelled with family
Very friendly
Stayed 7 nights in Sep 2024

10/10 Excellent

Niosha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out lamp was broke in our room but other than that everything was great. Alberto in the dining area and Oliver out at the pool were very efficient and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ifeoma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at the royal sands for 4 days and it was the best weekend of my life! The all inclusive package was too good to be true. Unlimited choices of food beverages & alchohol, staff was always ready to help! Omar at d conceige helped arranged my transport kept in touch with me till I arrived… the pool bar was amazing., the menus changed everyday I would be going back with my kids, forgot to mention that it’s also very kid friendly can’t wait to go back💯
Stayed 3 nights in Sep 2024

8/10 Good

Lucita, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL FACILITY, BEAUTIFUL GARDEN, BUFFET NOT SO GREAT. STAFF ARE WONDERFUL. WILL GO BACK.
Stayed 3 nights in Sep 2024

10/10 Excellent

Annie

Stayed 6 nights in Aug 2024

2/10 Terrible

EDUARDO, MIAMI

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
LET'S START: THE HOTEL IS CLEAN, THE EMPLOYEES ARE VERY FRIENDLY AND HELPFUL, THE ROOM SERVICE IS EXCELLENT, THE BIG BAD THING IS THE EXTRA CHARGES THAT THEY WANT TO CHARGE YOU FOR NATIONAL PRODUCTS, AFTER PAYING $2700 FOR MY ROOM FOR 5 DAYS HOW ARE THEY GOING TO CHARGE ME EXTRA CHARGES FOR A CAN OF NATIONAL BEER IN THE POOL, IT WAS $4 FOR A CORONA BEER AND IN THE RESTAURANT I WANTED TO EAT LAMB RIBS AND THEY WANTED TO CHARGE ME AN ADDITIONAL $25, SO DO NOT PUT ANY MORE THAN THIS HOTEL IS AN ALL INCLUSIVE, BECAUSE OBVIOUSLY AND LOOK CLOSELY AT THIS COMPLAINT THAT I AM MAKING ..... THIS HOTEL IS NOT AN ALL INCLUSIVE ........
Stayed 4 nights in Sep 2024

10/10 Excellent

david jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Royal Sands They treat you like royalty
Stayed 3 nights in May 2024

10/10 Excellent

Guiwen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The royal sends very good comeback again
Stayed 4 nights in Sep 2024

6/10 Okay

Jennifer

Travelled with family
Disliked: Amenities
I have been coming to this property got over 15 years. Huge decline in the last 2 years since Holiday Inn purchased.
Stayed 7 nights in Aug 2024

10/10 Excellent

Iliana Graciela Vargas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place , food is amazing , specially hacienda sisal .. staff is really good , villas are amazing and is a very very clean resort, cant wait to come back soon ! Love Mexico ! ❤️
Stayed 7 nights in Sep 2024

2/10 Terrible

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Reydi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely come back to this place. Front desk and tours staff were very nice the whole time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna Carrisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location of the hotel. Service is excellent. It really felt like a vacation as we don’t have to worry about anything. All we need is readily available. The dinner with a show is a plus for some cultural experience.
Stayed 4 nights in Aug 2024

8/10 Good

Abdullah, Edmonton

Liked: Cleanliness
Stayed 10 nights in Aug 2024