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Hyatt Ziva Los Cabos- All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Ziva Los Cabos- All Inclusive

Aerial view
Balcony view
Aerial view
40-inch LCD TV with satellite channels, TV, iPod dock
4 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas

Reviews

8.8 out of 10

Excellent

Popular amenities

Explore the area

Map
Paseo del Malecón l-5 D, San José del Cabo, BCS, 23405
  • Plaza Mega Comercial Mexicana
    8 min walk
  • Playa Hotelera
    11 min walk
  • Punta Sur Golf Course
    11 min walk
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    17 min drive

Room options

View all photos for One Bedroom Master Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

One Bedroom Master Suite

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean Front Double

View from room

Club Ocean Front Double

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Ocean View King

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Two Bedroom Master Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Ocean View Two Bedroom Master Suite

  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ocean Front One Bedroom Master Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Ocean Front One Bedroom Master Suite

  • 108 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Front Two Bedroom Grand Master King Suite

40-inch LCD TV with satellite channels, TV, iPod dock

Ocean Front Two Bedroom Grand Master King Suite

  • 150 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Ocean Front Two Bedroom Grand Master Suite

View from room

Ocean Front Two Bedroom Grand Master Suite

  • 217 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Club Swim Up Master King

Terrace/patio

Club Swim Up Master King

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Swim Up Master Double

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Swim Up Master Double

  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Master King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Ocean View Master King

  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Master Double

Ocean View Master Double

Ocean View Master Double

  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Double

Master Double

Master Double

  • 54 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Master King

  • 54 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View One Bedroom Master Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Ocean View One Bedroom Master Suite

  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ziva Suite

View from room

Ziva Suite

  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean View Master King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Ocean View Master King

  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean View Master Double

Club Ocean View Master Double

Club Ocean View Master Double

  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • 195 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Club Ocean Front King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Ocean Front King

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Master King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Pool View Master King

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Pool View Master Double

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Pool View Master Double

  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

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Property grounds

Dreams Los Cabos Suites Golf Resort & Spa - All Inclusive

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Hot tub
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3.9 out of 5, Good, (1005)
The price is €1,005
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includes taxes & fees
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About this property

Hyatt Ziva Los Cabos- All Inclusive

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Los Cabos- All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Hyatt Ziva Los Cabos- All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch LCD televisions come with premium satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This San José del Cabo property provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

4 outdoor swimming pools and 4 spa tubs are on site. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Our customers tell us they can't get enough of the pool at Hyatt Ziva Los Cabos- All Inclusive. During your stay, you'll be connected to the convention center, and just a quick walk from Plaza Mega Comercial Mexicana. Features include free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Italian cuisine with a beachfront location at Zaffiro, one of the property's 7 restaurants and 4 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Indulge with manicures and pedicures, reflexology, or facials at the spa
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests like the restaurant and bar
  • 6 minutes by car from Puerto Los Cabos and 7 minutes from El Dorado Golf Club
  • Airport shuttle service available for a fee
Hyatt Ziva Los Cabos- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Hyatt Ziva Los Cabos- All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star San José del Cabo property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
Zaffiro - This beachfront fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Bon Vivant - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open select days.
Dozo - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Hacienda Baja Grill - This restaurant specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
La Plaza Buffet - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 7 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Zaffiro
  • Bon Vivant
  • Dozo
  • Hacienda Baja Grill
  • La Plaza Buffet

Things to do

  • 4 outdoor pools
  • 4 hot tubs
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Heated pool
  • Karaoke
  • Lifeguards on-site
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Free water park access
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre (35000 square feet of space)
  • Meeting rooms - 18

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - sports
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Access via exterior corridors
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from July 9 2024 to March 22 2025 (dates subject to change):
  • One of the dining venues
  • One of the swimming pools
This property is undergoing renovations from May 23 2024 to March 22 2025 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130.00 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 130.00 (one-way), (from 4 to 8 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Ziva Los Cabos- All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Cabos
Hyatt Los Cabos
Hyatt Los Cabos Ziva
Hyatt Ziva Los
Hyatt Ziva Los All Inclusive
Hyatt Ziva Los Cabos
Los Cabos Ziva
Ziva Hyatt
Ziva Los Cabos
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive Hotel
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive All-inclusive property
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
All-inclusive property Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos- All Inclusive San José del Cabo

Hyatt Ziva Los Cabos- All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1781 out of 2817 reviews" "
Rating 8 - Good. 523 out of 2817 reviews" "
Rating 6 - Okay. 267 out of 2817 reviews" "
Rating 4 - Poor. 118 out of 2817 reviews" "
Rating 2 - Terrible. 128 out of 2817 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Had a great time !
Stayed 7 nights in Sep 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great service
Stayed 3 nights in Sep 2024

10/10 Excellent

Austin Sol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools, food, and staff were amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was gorgeous. The staff were always attentive and very helpful. Also the most polite and courteous hotel staff I've ever experienced. The resort was well maintained and beautiful. Will definitely be back and highly recommend this location for vacation.
Stayed 3 nights in Sep 2024

8/10 Good

Xiaolong

Stayed 3 nights in Aug 2024

4/10 Poor

Donet

Disliked: Staff & service, property conditions & facilities
Customer service was bad. Hotel is beautiful from outside but from inside it’s falling apart leaking ceilings. Elevators weren't working.
Stayed 2 nights in Sep 2024

8/10 Good

Tran Viet Hai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Very nice view of the resort and the beach. Great food, great drinks. The beef was a downer, very chewy and tough. Staffs were very friendly and wonderful. Overall, great experience.
Stayed 4 nights in Sep 2024

8/10 Good

Dang Thanh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable experience. Overall, the resort was nice. One bad thing was that we were there during the construction and renovation time, so it was loud and noisy. One very disappointing part was the beef, all of the beef cuts there was very tough. Particularly the teppanyaki, which the beef was the main course, but was very tough and chewy. Other than that, everything else was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pavan

Stayed 5 nights in Aug 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The construction limited access to the gym. Elevators often seemed inadequate as many stopped working thruout our stay. Gym had a few machines not working propeely and no leg press or deadlift equipment.
Stayed 3 nights in Sep 2024

10/10 Excellent

Benjamin

Stayed 4 nights in Aug 2024

10/10 Excellent

Louis F

Travelled with family
Liked: Staff & service, property conditions & facilities
The culture of the employees. From the front desk to the bar tenders. All friendly even during the rain storm.
Stayed 3 nights in Sep 2024

10/10 Excellent

TOMAS, Far Rockaway

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the Hyatt Ziva Los Cabos!! If I could, I would give it 10 stars, thanks to Paula and her entire entertainment group, thanks to Mario and Margarita at the Buffet, but not only to them. I wish I could remember all the names to thank everyone for the excellent service. This hotel exceeded my expectations. The construction doesn't bother me at all, as they say. I really didn't even notice it. Thanks Hyatt, but most of all, thanks to all the employees. They work with their hearts! Thanks. We'll be back soon!!! Me fascino el Hyatt Ziva los cabos!! si pudiera le diera 10 estrellas, gracias a Paula y todo su grupo de entretenimiento, gracias a Mario y Margarita en el Buffet pero no solo a ellos, quisiera poder acordarme de todos los nombre para darle las gracias a todos por el excelente servicio, este hotel paso mis espectativas, la costruccion no molesta nada como dicen, realmente ni la senti, gracias Hyatt pero mas que todo gracias a todos sus empleados, ellos trabajan con el corazon! gracias, nos vemos pronto!!!
Stayed 5 nights in Sep 2024

6/10 Okay

celin

Liked: Cleanliness, staff & service
We always liked this place. But wish we know that there were connections going on and the water park was closed for the kids. Basically no entertainment for kids.
Stayed 5 nights in Sep 2024

8/10 Good

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities
My stay at Hyatt Ziva Los Cabos was good overall, but there are a couple of things I would have enjoyed more. It would have been nice if the pool stayed open later, and if the music around the pool lasted a bit longer. Other than that, the service was great, the food was delicious, and the resort itself is beautiful. It’s a solid choice for a relaxing getaway.
Stayed 2 nights in Sep 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was Awesome!, Food was OK and it was also under construction/ remodel during our stay. Would stay there again once renevations are completed.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kenia Hood, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, the food is very good, especially the Dozo restaurant, highly recommended, the buffet is delicious, lots of variety, the staff was always friendly during our stay, this hotel has many activities during the day and every day is a different activity. I honestly loved it.
Stayed 5 nights in Sep 2024

10/10 Excellent

jeffery

Stayed 4 nights in Aug 2024

8/10 Good

Munehiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strength: a variety of dining options; super-good services provided by quite friendly staff; a very spacious room with nice amenity; and perfect bed-making/room cleaning. Challenge: we were informed of the current construction from the hotel just less than 12 hours before the refundable time period got closed. Little time to change our package. The construction was not negligible indeed. Besides the noises, a lot of dusts came out. In summary, they provided us with excellent services but our next trip there will be after the construction.
Stayed 3 nights in Sep 2024

10/10 Excellent

angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so courteous, room was great-clean and comfortable, plenty food options. Great relaxing time at pool. Would visit same resort again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Zoila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! They made us feel like we were family. Everyone we encountered refer was warm and welcoming. The level of service by ALL of the staff was outstanding. The hotel itself is super clean, and it has everything you need. The food is delicious, the drinks never stopped coming. Absolutely amazing!
Stayed 3 nights in Sep 2024

10/10 Excellent

Henedina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall! Had a minor hick ups in the beginning and the manager Victoria mitigated the problem and made our stay very comfortable and extra fun. Impressive staff with superb service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tina, Meridian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best stays that my girlfriend and I have ever had at a resort. From the dining, to the staff, the room, the spa, the cleanliness and the atmosphere; We had a wonderful time and will be coming back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and resort
Stayed 5 nights in Sep 2024

10/10 Excellent

chana

Stayed 5 nights in Aug 2024