"staff and property"

"This was our 3rd time. The only thing we didn't like was the pressure to buy into their membership (time share) This will not detour us from going back. The property, workers, food, beach and just the whole resort is what keeps us going back."

"Property was quiet, clean and most of the staff were very friendly! Check in and out was quick. I give 4 which is high for me and I usually don’t review but this one I feel deserves a good review. The reason I didn’t give 5 is because I saw a few times there were dirty plates along with clean ones ..."

"This resort is awesome, especially for younger kids. The food situation is great. We loved the accessibility of the coffee shop for easy breakfasts. The rooms are nice altho some wear and tear was visible. The resort is designed in a way that it felt small, which we loved. All rooms are close to ..."

"Great service, buttlers went beyond standard service & attention."

"Been here to EPM about 10 times over the past 10-15 years and like it more than other Excellence Resorts including DR and Riveria Maya. We always got a room around the spa because it was always quiet there and away from the loud, party area which was the pool by the beach. We could hear a pin drop ..."

"We had an excellent stay at this property. Everything was amazing. The food and service was wonderful and being right on the beach was such a bonus. Would come back again and loved the swim up room. Spend the money and get the updated room with a butler!"

"Amazing stay! Wonderful place and great service!"

"fun stay, only complaint was the average food and drink but you get what you pay for. great staff."

"Everything"