TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort - Reviews, Photos & Rates

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Dates

January 2025

February 2025

2 indoor pools, seasonal outdoor pool, pool loungers

Sauna, hot tub, steam room, body treatments, hot stone massages

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym

Spa

Parking available

Bar

Explore the area

Belgrave Road, Torquay, England, TQ2 5HS

Riviera International Conference Centre
‪3 min walk‬
Torre Abbey
‪5 min walk‬
Torre Abbey Sands
‪11 min walk‬
Exeter (EXT-Exeter Intl.)
‪42 min drive‬

Room options

Family Triple Room (2 Adults + 1 Child)

10 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Family Quadruple Room (2 Adults + 2 Children)

27 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Single Room

7 sq m
Sleeps 1
1 Twin Bed

Double Room

16 sq m
Sleeps 2
1 Double Bed

Twin Room

13 sq m
Sleeps 2
2 Twin Beds

Similar properties

Pool

Spa

Pet-friendly

Kids pool

for 1 room

includes taxes & fees

12 Feb - 13 Feb

About this property

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Family-friendly Torquay hotel in Torquay City Centre with 2 restaurants

This smoke-free hotel features 2 restaurants, 2 indoor pools, and a full-service spa. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort offers 174 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort. During your stay, you're just a quick walk from Riviera International Conference Centre. Features include free WiFi in public areas, plus 2 indoor pools and 2 restaurants.

Free WiFi
Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
Full breakfast served daily for a fee
Self parking available for a fee
Take a swim in the seasonal outdoor and 2 indoor pools
Indulge with facials, body treatments, or manicures and pedicures at the spa
Services include a free kid's club, dry cleaning/laundry, and tour or ticket assistance
Onsite recreation includes a gym, a sauna, and archery
Steps from Riviera International Conference Centre and 4 minutes by foot from Greek Orthodox Church of Saint Andrew

As a guest of TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A children's pool, a seasonal outdoor pool, and a terrace are also featured at the family-friendly TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Torquay hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8 AM to 9:30 AM.

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort has 2 restaurants on site.

Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking on site (GBP 10 per night)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Full breakfast available for a fee daily 8 AM–9:30 AM: GBP 10.95 for adults and GBP 5.95 for children
2 restaurants
2 bars/lounges
24-hour room service

Things to do

2 indoor pools
Arcade/games room
Archery
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Playground
Sauna
Seasonal outdoor pool

Family friendly

2 indoor pools
Arcade/games room
Children's pool
Free children's club
Free supervised childcare
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli

Conveniences

Lift
Front-desk safe
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance

Outdoors

Garden
Picnic area
Pool sunloungers
Terrace

Spa

5 treatment rooms
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - Swedish
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift
Grab bar near toilet
Handrails in stairwells
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Electric kettle

Desk
Guidebooks/recommendations
Iron/ironing board (on request)
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 10.95 for adults and GBP 5.95 for children
Uncovered self parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Parties and events are allowed on site

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
The seasonal pool will open May 01 and close September 30.
Pool access available from 7:00 AM to 9:00 PM.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Derwent Hotel

Derwent Hotel Torquay

Derwent Torquay

Derwent Hotel Torquay, Devon

TLH Derwent Hotel Torquay

TLH Derwent Hotel

TLH Derwent Torquay

TLH Derwent

TLH Derwent Hotel Torquay, Devon

TLH Derwent Hotel

TLH Derwent Hotel TLH Leisure Entertainment Spa Resort

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

Lisa

Travelled with family and small children

30 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was clean but it is a bit dated and could do with an upgrade (but due to its size, that would be a major piece of work). The breakfast was great, the pools were great and there are plenty of different options for evening entertainment from the main hall to smaller pub areas. There is parking on site which can get busy but they have introduced a parking charge if you book through outside agencies such as Expedia of £10 per night. If you book with the hotel direct you don't pay this and that was a shock as the info wasn't on the Expedia site.

Stayed 2 nights in Oct 2024

8/10 Good

Jeffrey

29 Oct 2024

Stayed 2 nights in Aug 2024

4/10 Poor

Kerryann

27 Oct 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

I’m sorry but there were stains on the sheets,pubic hair in the shower and a brown rim at the bottom of one of the cups

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

20 Sept 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Basic but just met needs of my visit

Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony

Travelled with family

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay as always, staff are so friendly, helpful and professional, the food is amazing with plenty of it, lovely rooms although could do with decorating, wheelchair accessible room

Stayed 7 nights in Sep 2024

8/10 Good

Farmeen

Travelled with group

3 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

We enjoyed our sray at this hotel, it was excellently licated close to the beach, seafront, harbor, cafes, stopping centte & railway station. Our twin room was modern (equipped with modern bathroom) & had a sea view & the facilities eg pools, hot tub, restaurants were really good. I'd highly recommended this place to friends & family

Stayed 5 nights in Aug 2024

8/10 Good

Macie

Travelled with partner

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me and my partner loved this hotel ! Sadly we was abit later to have dinner as it closes early however the hotel was massive we enjoyed the arcade! There is two huge pools which looks lush and a gym ! There is also night entertainment which was hilarious. Drinks wasn’t too pricey! Defo recommend we will be coming back next year !

Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Travelled with family

29 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All staff was really lovely and access to swimming pool was just a bonus. Also really happy with the breakfast and room service. Thank you so much 🙏

Stayed 3 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with family and small children

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel lots of leisure facilities and entertainment . Varied menu options .

Stayed 3 nights in May 2024

10/10 Excellent

Paul

17 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good stay and when got back from meal the evening entertainment was still going so was nice

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good entertainment provide, eat Albert pub a couple of time which was great

Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

11 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Overnight stay in August

Stayed overnight in hotel as we had a theatre show booked in Torquay on Saturday. Arrived early and was able to check in and pay for parking in the car park. Reception looked good and they were very helpful. Used the lift as we had a small case and were on the 3rd floor. It took forever to arrive and then when it did it was Definitely an experience- wasn’t sure if it was going to break down with the noises it was making and although it said for 6 people I think four would have been a struggle, it was so small, old and dirty. Eventually got to room, whole hotel upstairs in need of a paint and spruce up, looks very tired and the some of our furniture looked old. The chair needed to go to the tip and was quite embarrassing. The room slopped down as I quess this is an old building but it did make me feel uneasy. No pressure in the shower so having a shower was a struggle and the towels were so small they did not cover all body. We did use the bar next door for drink and dinner which was good. There is a lot on offer to do and is obviously a very popular destination for tourists but I did feel lucky that we were only booked in for one night as we would not be wasting any more money. Such as shame as they have a good business there just need to spend some of the takings making it better for the people who keep the business running. On a positive note breakfast was very good, however there is an additional charge as breakfast is not included in the price of the room.

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

10 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Very dated and not very clean in certain areas.

Very dated and certain areas are not very clean esp games room.. Lack of respect from guests coming to breakfast in pyjamas.

Stayed 3 nights in Aug 2024

8/10 Good

yvonne

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2024

6/10 Okay

Felicity

Travelled with partner

21 Jul 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Far too expensive for the condition of the building and standards of the rooms. Staff were extremely friendly, but this doesn’t outshine the fact that this hotel is outdated, unclean and poor value for money. Will not be staying again.

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

16 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2024

10/10 Excellent

Jo

7 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Anna

27 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2024

8/10 Good

Helen

Business traveller

4 Jun 2024

Lhen

The entertainment at night and the dsco are really amazing and also with the spa and gym are great.i just dont like the lift because it's too small and it took so long by waiting. But, some staff are nice and some are mean.but, i still enjoyed it more specifically the entertainment and the disco at night and the SPA & Gym.

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family

4 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Derwent

Lovely place, could do with decorating in places but not desperate, excellent staff, amazing food, what we requested for the stay was exactly what we got, only downside, wheelchair lift wasn’t working (not hotels fault) shower trap hadn’t been cleaned and I prefer pillow case protectors which they didn’t have

Stayed 7 nights in May 2024