Swan Inn, Heathrow Airport

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Swan Inn, Heathrow Airport

Terrace/patio
Free self-parking
Exterior
Billiards
Lobby sitting area

Reviews

3.6 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
16 High Street, Staines, England, TW19 7JS
  • Royal Holloway, University of London
    ‪8 min drive‬
  • Kempton Racecourse
    ‪9 min drive‬
  • Thorpe Park
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪13 min drive‬

Room options

Standard Single Room, 1 Single Bed (Shared)

  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, 1 Double Bed (Shared)

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room, Multiple Beds

  • 9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room, 2 Single Beds (Shared)

  • 7 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Swan Inn, Heathrow Airport

Staines inn in Stanwell with a restaurant and a bar
Along with a restaurant, this inn has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a library, a garden, and a communal living room are onsite.
Swan Inn, Heathrow Airport offers 11 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided daily.
During your stay at Swan Inn, Heathrow Airport, you'll be close to Airport Bowl. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a terrace, Library, and a communal living room
  • 5 minutes by car from Thames River and 13 minutes from Windsor Castle
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and a garden are also featured at Swan Inn, Heathrow Airport. Self parking is free.

Smoking is allowed in designated areas at this Staines inn.

Mr.Singh's Kitchen - Onsite family restaurant.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Mr.Singh's Kitchen

Family friendly

  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 11 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Swan Inn B&B Staines
Swan Inn B&B
Swan Staines
OYO Swan Inn
The Swan Inn
The Swan Inn B B
OYO Swan Inn Heathrow Airport
Swan Inn, Heathrow Airport Inn
Swan Inn, Heathrow Airport Staines
Swan Inn, Heathrow Airport Inn Staines

Swan Inn, Heathrow Airport Reviews

Reviews

3.6
Rating 10 - Excellent. 12 out of 142 reviews" "
Rating 8 - Good. 9 out of 142 reviews" "
Rating 6 - Okay. 7 out of 142 reviews" "
Rating 4 - Poor. 24 out of 142 reviews" "
Rating 2 - Terrible. 90 out of 142 reviews" "

3.8/10

Cleanliness

4.4/10

Staff & service

3.4/10

Amenities

3.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid like the plague !!!!
Worst place i have ever stayed. Room was dirty, bedding was dirty, shower was filthy, no hot water for shower no tea or ciffee no towels tv didnt work and that was just the furst room. Got moved to another room that was even worse. Was told the owner would send vat receipt, not received. Ive tried contacting many times to no avail. Absolutely will never use this place again. If only i could give less than 1 star.
Stayed 1 night in Oct 2024

2/10 Terrible

Kevin

Travelled with family
We were shown to the room by a scruffy individual who disappeared PDQ We stood in that room in disbelief Quite uncomprehending what disgusting site we were in There was nothing in the bathroom , no soap or toilet tissue just manky porcelain The bed was on a broken divan and fell apart when I touched it By this time my wife was freaking out and we exited at top speed Only to stop and tell the scruff at the bar what a Sh***hole the place was We managed to get a room at Premier
Stayed 1 night in Oct 2024

4/10 Poor

OCHEGOISIME

Disliked: Cleanliness, amenities, property conditions & facilities
The property looked derelict. The room smelled. The shared toilet had no toilet seat cover. No hot water.
Stayed 1 night in Oct 2024

2/10 Terrible

Linda

Stayed 1 night in Sep 2024

2/10 Terrible

Muhammad

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Atul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Annie

Travelled with group
It was a last minute booking paid for at the time of booking on the Expedia App- we had just got off a long haul flight! We arrived at the “hotel”, No one answered the phone no one answered the door. There were no lights on. We were stranded with no transport in the dark with no other option than to get an Uber costing a further £60 to find an alternative accommodation To say I am disappointed understatement
Stayed 1 night in Sep 2024

2/10 Terrible

Amadeu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the worse hotel I ever been. Room without any amenities, such as kettle and a broken window which didn't open neither close, but turned the room cold and windy...
Stayed 1 night in Sep 2024

4/10 Poor

Lizbeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I have never been to a place like this nor do I ever wish again the place was dirty the room had and old cup who knows how long it was there the bedsheets had orange stains you have to share bathroom and shower with other guests they had the dirtiest towel in there would not recommend going! When trying to checkout no one was there called like 3 different numbers no one answered had to email them
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jan

Disliked: Staff & service
Nobody on site at arrival
When we arrived at the hotel everything was closed down and we dit not manage to get access to the premises. Repeated phone calls to the establishment was not answered to. Another guest tried to help us getting in contact with the proprietor, but to no avail and we had to find other accomodation nearby. According to the proprietor of this other accomodation ours was not an unusual experience.
Stayed 1 night in Aug 2024

8/10 Good

Jagmohan

Liked: Cleanliness, staff & service, property conditions & facilities
Good little short stay, not much choice for take aways., only fish N chips or Chinese nearby. Stay was fine comfortable.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Ryan

Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had been double booked. Utterly filthy. Needs closing down
Stayed 1 night in Jul 2024

2/10 Terrible

Darren

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like anything about the property it absolutely disgusting in every way it smelt dirty and was filthy everywhere was the worst place I’ve ever booked and obviously didn’t stay there . I spoke with the owner about getting my money back and had no help whatsoever as I booked theough a third party , this hovel needs to be totally renovated or demolished , I will be chasing to recoup my funds that I spent here as had no help from the owners and the management this place was a complete health hazard , there was a flood and the laminate floors were sodden and could hardly open the door , STEER VERY CLEAR OF THIS PLACE …..
Stayed 1 night in Jul 2024

10/10 Excellent

KOMALPREET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Chris

Stayed 1 night in Jun 2024

8/10 Good

guna

Stayed 1 night in Jul 2024

2/10 Terrible

Lynette Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

sadik

Stayed 3 nights in Jun 2024

2/10 Terrible

Leah

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel ever known. The beds are filthy with stains all over the frames and mattress. The rooms we originally booked were given to other people so we were given another room in the loft with holes on the wall and tape and spider webs everywhere. The man running the place looked like he had never seen a shower before and we watched him dry the sheets and towels outside on the benches. I asked for towels multiple times and he eventually gave me two damp stinky towels. The bathroom is shared amongst everyone except the loft that has a bath tub with a shower head with no water pressure or space to stand up. I wouldn’t even want my dogs to stay here.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Stayed 1 night in Jun 2024

2/10 Terrible

Liam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly the worst hotel I've ever stayed in. You get what you pay for, I suppose...
Stayed 1 night in Jun 2024