Swan Inn, Heathrow Airport

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swan Inn, Heathrow Airport

Terrace/patio
Exterior
1 bedroom, soundproofing, iron/ironing board, bed sheets
Free self-parking
Lobby sitting area

Reviews

3.6 out of 10

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
16 High Street, Staines, England, TW19 7JS
  • Royal Holloway, University of London
    8 min drive
  • Kempton Racecourse
    9 min drive
  • Thorpe Park
    12 min drive
  • London (LHR-Heathrow)
    16 min drive

Room options

Standard Single Room, 1 Single Bed (Shared)

  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, 1 Double Bed (Shared)

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room, Multiple Beds

  • 9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room, 2 Single Beds (Shared)

  • 7 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Swan Inn, Heathrow Airport

Staines inn in Stanwell with a restaurant and a bar
Along with a restaurant, this inn has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a library, a garden, and a communal living room are onsite.
Swan Inn, Heathrow Airport offers 11 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided daily.
During your stay at Swan Inn, Heathrow Airport, you'll be close to Thorpe Park. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a terrace, Library, and a communal living room
  • 13 minutes by car from Windsor Castle and 5 minutes from Thames River
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and a garden are also featured at Swan Inn, Heathrow Airport. Self parking is free.

Smoking is allowed in designated areas at this Staines inn.

Mr.Singh's Kitchen - Onsite family restaurant.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Mr.Singh's Kitchen

Family friendly

  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 11 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Swan Inn B&B Staines
Swan Inn B&B
Swan Staines
OYO Swan Inn
The Swan Inn
The Swan Inn B B
OYO Swan Inn Heathrow Airport
Swan Inn, Heathrow Airport Inn
Swan Inn, Heathrow Airport Staines
Swan Inn, Heathrow Airport Inn Staines

Swan Inn, Heathrow Airport Reviews

Reviews

3.6
Rating 10 - Excellent. 12 out of 140 reviews" "
Rating 8 - Good. 9 out of 140 reviews" "
Rating 6 - Okay. 7 out of 140 reviews" "
Rating 4 - Poor. 23 out of 140 reviews" "
Rating 2 - Terrible. 89 out of 140 reviews" "

3.8/10

Cleanliness

4.4/10

Staff & service

3.4/10

Amenities

3.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jan

Disliked: Staff & service
Nobody on site at arrival
When we arrived at the hotel everything was closed down and we dit not manage to get access to the premises. Repeated phone calls to the establishment was not answered to. Another guest tried to help us getting in contact with the proprietor, but to no avail and we had to find other accomodation nearby. According to the proprietor of this other accomodation ours was not an unusual experience.
Stayed 1 night in Aug 2024

8/10 Good

Jagmohan

Liked: Cleanliness, staff & service, property conditions & facilities
Good little short stay, not much choice for take aways., only fish N chips or Chinese nearby. Stay was fine comfortable.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Ryan

Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had been double booked. Utterly filthy. Needs closing down
Stayed 1 night in Jul 2024

2/10 Terrible

Darren

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like anything about the property it absolutely disgusting in every way it smelt dirty and was filthy everywhere was the worst place I’ve ever booked and obviously didn’t stay there . I spoke with the owner about getting my money back and had no help whatsoever as I booked theough a third party , this hovel needs to be totally renovated or demolished , I will be chasing to recoup my funds that I spent here as had no help from the owners and the management this place was a complete health hazard , there was a flood and the laminate floors were sodden and could hardly open the door , STEER VERY CLEAR OF THIS PLACE …..
Stayed 1 night in Jul 2024

10/10 Excellent

KOMALPREET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Chris

Stayed 1 night in Jun 2024

8/10 Good

guna

Stayed 1 night in Jul 2024

2/10 Terrible

Lynette Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

sadik

Stayed 3 nights in Jun 2024

2/10 Terrible

Leah

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel ever known. The beds are filthy with stains all over the frames and mattress. The rooms we originally booked were given to other people so we were given another room in the loft with holes on the wall and tape and spider webs everywhere. The man running the place looked like he had never seen a shower before and we watched him dry the sheets and towels outside on the benches. I asked for towels multiple times and he eventually gave me two damp stinky towels. The bathroom is shared amongst everyone except the loft that has a bath tub with a shower head with no water pressure or space to stand up. I wouldn’t even want my dogs to stay here.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Stayed 1 night in Jun 2024

2/10 Terrible

Liam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly the worst hotel I've ever stayed in. You get what you pay for, I suppose...
Stayed 1 night in Jun 2024

2/10 Terrible

Tarlochan Singh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredibly disappointing experience at this hotel. The service was terrible, and the facilities were not as advertised. Despite multiple complaints and requests, I did not receive the refund that was promised. This is unacceptable and reflects poorly on the management. I strongly advise against staying here.
Stayed 3 nights in May 2024

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Oliver

Stayed 1 night in Jun 2024

2/10 Terrible

Onyeka

I find difficult to use bathroom
Stayed 1 night in Jun 2024

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Mark

Stayed 1 night in May 2024

4/10 Poor

Emmeline

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Could be real cute with a little work. The bed was very comfy
Stayed 1 night in May 2024

2/10 Terrible

Vedaste

Business traveller
Disliked: Amenities
I was shocked and disappointed as soon as I entered the property to check in. The level of dirty was beyond believe. I simply regretted the booking.
Stayed 3 nights in May 2024

2/10 Terrible

Cole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I got screwed by Expedia and the property management, the people were on drugs and we didn’t stay there
Stayed 1 night in May 2024