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Sheraton Springfield Monarch Place Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Springfield Monarch Place Hotel

Indoor pool, pool loungers
Club Room, 1 King Bed
Exterior
Property amenity
Junior Suite, 1 King Bed, City View

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
1 Monarch Place, Springfield, MA, 01144
  • MassMutual Center
    6 min walk
  • Springfield Museums
    6 min walk
  • MGM Springfield
    7 min walk
  • Hartford, CT (BDL-Bradley Intl.)
    22 min drive

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Combined shower/bathtub, designer toiletries, hair dryer, dressing gowns

Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View, Corner

Pub

Club Suite, 1 King Bed, City View, Corner

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

Pub

Suite, 1 King Bed, City View, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, City View

Pub

Presidential Suite, 1 King Bed, City View

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Pub

Club Suite, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Pub

Junior Suite, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Pub

Club Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Pub

Club Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Combined shower/bathtub, designer toiletries, hair dryer, dressing gowns

Room, 1 King Bed, Corner

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
MGM Springfield
Pool
Pet-friendly
Parking included
Restaurant
4.4 out of 5, Excellent, (1225)
The price is €175
for 1 night
includes taxes & fees
5 Dec - 6 Dec
MGM Springfield

About this property

Sheraton Springfield Monarch Place Hotel

Pet-friendly hotel connected to a shopping center in Metro Center with 2 restaurants
Along with 2 restaurants, this hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Springfield Monarch Place Hotel offers 325 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 47-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Sheraton Springfield Monarch Place Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from MGM Springfield. Free WiFi in public areas, 2 restaurants, and an indoor pool are available.
  • Free WiFi
  • Enjoy a meal at the coffee shop or drinks at the pub
  • Cooked-to-order breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Just a 1-minute drive from MGM Springfield and 9 minutes from Six Flags New England
  • Pets welcome for free
Sheraton Springfield Monarch Place Hotel offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 37997 square feet (3530 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Springfield Monarch Place Hotel. For a fee, parking is available.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
PICKS Restaurant - This restaurant serves breakfast and dinner. A children's menu is available.
MVP.pub - This pub specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 18.00 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 15.95-22.95 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • PICKS Restaurant
  • MVP.pub
  • Starbucks Coffee

Things to do

  • Fitness centre
  • Indoor pool
  • Spa services

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (37997 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 47-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 0.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.95 to 22.95 per person
  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004052812
This property accepts credit cards and debit cards
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Springfield
Sheraton Monarch
Sheraton Monarch Place
Sheraton Monarch Place Hotel
Sheraton Springfield Hotel
Sheraton Springfield Monarch
Sheraton Springfield Monarch Place
Sheraton Springfield Monarch Place Hotel
Springfield Monarch Place Hotel
Springfield Sheraton
Sheraton Springfield At Monarch Place Hotel Springfield
Sheraton Springfield Monarch
Sheraton Springfield Monarch Place Hotel Hotel
Sheraton Springfield Monarch Place Hotel Springfield
Sheraton Springfield Monarch Place Hotel Hotel Springfield

Sheraton Springfield Monarch Place Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 353 out of 910 reviews" "
Rating 8 - Good. 319 out of 910 reviews" "
Rating 6 - Okay. 135 out of 910 reviews" "
Rating 4 - Poor. 55 out of 910 reviews" "
Rating 2 - Terrible. 48 out of 910 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints room was clean, hotel was quiet, big heated pool with nice outdoor sitting area.
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its chief asset for me was its proximity to the overland long distance bus terminal.
Stayed 1 night in Aug 2024

10/10 Excellent

rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel and my kids to especially the pool in the gym The people from the housekeeping, they were real nice
Stayed 2 nights in Jun 2024

10/10 Excellent

Darianna

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Cypress

Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton CT
The room was really nice and comfortable. loved going here. the only issue i had was finding an ice machine that worked but other than that the place was really nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2024

4/10 Poor

Bria

Liked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Maureen

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Judi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick trip but staff where friendly , rooms clean
Stayed 1 night in Jul 2024

2/10 Terrible

Kimberly

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Ali

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ac doesn’t work found several cockroaches room service never came horrible stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Achantel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gerson

Stayed 1 night in Jun 2024

8/10 Good

Lina

Stayed 1 night in May 2024

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, a little outdated but still grand, very close walk to the Mass Mutual Center. Staff is very nice.
Stayed 1 night in Apr 2024

8/10 Good

Dana

Stayed 1 night in Mar 2024

4/10 Poor

Maureen

Disliked: Room comfort
TV did not work.
Stayed 1 night in Feb 2024

10/10 Excellent

Colleen

Stayed 2 nights in Feb 2024

6/10 Okay

Silvia

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was extremely helpful and accommodating. Area was within walking distance to Starbucks, and mass mutual. The only downside was after a 2 1/2 hr drive, once we arrived to the room, the toilet was broken and there were no bags in the trash.
Stayed 1 night in Feb 2024

8/10 Good

Krista

Stayed 1 night in Feb 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnighter
Bed was really comfortable… spacious room. 5 minute walk to Symphony Hall.
Stayed 1 night in Feb 2024

4/10 Poor

matthew

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Constant door slamming, elevators right outside of the room making noise. Had to park across the street and walk. Have to pay extra for late check out if you want it. Just not nearly worth the pricetag for the mediocre room. We could have stayed at a red roof for a third of the price and the conditions would have been the same.
Stayed 1 night in Feb 2024

4/10 Poor

Nancy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Parking lot was full, no safe alternatives provided; only one elevator was functioning; floor 7 had no ice machine; kids running rampant throughout who were supposed to be attending a NYTRA program. Front office staff were less than helpful or accommodating. The bathtub/shower was what you would see in an RV.
Stayed 1 night in Feb 2024