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Malmaison Reading

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malmaison Reading

In-room safe, desk, iron/ironing board, free WiFi
Front of property
Bar (on property)
Bar (on property)
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
18-20 Station Road, Reading, England, RG1 1JX
  • Reading Museum and Town Hall
    2 min walk
  • Oracle
    4 min walk
  • Forbury Gardens
    4 min walk
  • London (LHR-Heathrow)
    39 min drive

Room options

View all photos for Club Double Room

Club Double Room

Club Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Malmaison Reading

Eco-certified Reading hotel in Reading City Centre with a 24-hour front desk
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Malmaison Reading offers 75 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Reading hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Malmaison Reading. During your stay, you're just a quick walk from Thames River. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at The Brasserie
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Reading Museum and Town Hall and 8 minutes by foot from Thames River
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 624 square feet (58 square meters) and includes conference space. The eco-certified Malmaison Reading also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

This 4-star Reading hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM.
The Brasserie - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner.
Mal Bar - This bar serves light fare only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 1640 ft (GBP 20 per night)

Food and drink

  • Full breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends: GBP 23 for adults and GBP 12 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Brasserie
  • Mal Bar

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (624 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 20 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Hotel Reading
Malmaison Reading
Reading Malmaison
Malmaison Reading Hotel Reading
Reading Malmaison Hotel
Malmaison Reading Hotel
Malmaison Reading Hotel
Malmaison Reading Reading
Malmaison Reading Hotel Reading

Malmaison Reading Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1000 reviews" "
Rating 8 - Good. 312 out of 1000 reviews" "
Rating 6 - Okay. 104 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Oonagh

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Room had only one bedside/table light, with a dodgy connection. This was fine as a single occupant who didn't want to use the desk anyways. Half the USB sockets didn't work either. Power sockets all very inconveniently positioned. Definitely not what I was expecting, given reputation and price, I was disappointed.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mimi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A brilliantly located hotel!
Absolutely fantastic service from reception who were attentive and professional in my requests. 10/10! Hotel wise it’s your typical Malmaison dark chic and very contemporary. Location wise you couldn’t get any closer to the train station so for anyone needing to be close to the station please use this hotel!
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the train station and town centre shops and bars. Beautiful room, nice and spacious. Little touches like ferrero rocher on arrival.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Stayed 2 nights in Aug 2024

10/10 Excellent

NIGEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

Jack

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Used to be much better. Seen better days. Rooms felt dirty, smelled of awful cleaning product. Fabric headboard stank and you can't really open the windows. Bar and restaurant are redeeming features, but won't be back anytime soon.
Stayed 1 night in Aug 2024

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Reading
Really nice hotel, very well refurbished, quick checkin, great service at breakfast, lovely room and bathroom, comfy bed, good price
Stayed 1 night in Aug 2024

10/10 Excellent

Richard Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay as always. Super accommodating for our senior dog too.
Stayed 1 night in Jun 2024

10/10 Excellent

stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just excellent
A quick stop between work days the staff were friendly and accommodating. The room was clean, spaceous and very comfortable. Breakfast was delicious with prompt service.
Stayed 1 night in Jul 2024

8/10 Good

Ishbel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Really comfy and convenient Bathrooms could be cleaner
Stayed 1 night in Jul 2024

8/10 Good

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough light in room and lots of noise from outside all night long
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great never lets down when in Reading
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, never lets down when in Reading
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
I have early stage arthritis in both hips and due to the customer lifts being out of order. Despite mentioning this to a member of staff at reception I had to struggle up three flights of stairs and the other stairs that were in place for five nights. On Tuesday evening one member of the reception staff accompanied me to the third floor in the staff lift but on all the other nights I had to struggle up the stairs as nobody seemed to be interested in helping me. I have therefore decided that I will not be using the Malmaison in future. I chose the hotel for its convenience to the train station due to my condition.
Stayed 6 nights in Jun 2024

10/10 Excellent

Raj

Stayed 1 night in Jul 2024

10/10 Excellent

Leela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Reading. Great staff.
Stayed 1 night in Jul 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Lin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very close to railway station and city center as Reading is not a big city at all. The hotel room is well equipped and clean, friendly staff. While the bed is comfortable, feather down duvet is too much for summer nights. And last night was Euro final, you can hear all the sound outside till very late.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fine.
Stayed 2 nights in Jul 2024

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