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The Gibside Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Gibside Hotel

Deluxe Double Room
Exterior
Bar (on property)
Hallway
Junior Suite | Living room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Front Street, Whickham, Newcastle-upon-Tyne, England, NE16 4JG
  • Intu
    4 min drive
  • Castle Keep
    10 min drive
  • The Glasshouse
    10 min drive
  • Newcastle (NCL-Newcastle Intl.)
    14 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30.25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 18.15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Accessible

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, Accessible

  • 18.15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 18.15 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Gibside Hotel

Newcastle-upon-Tyne hotel in Whickham with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a meeting room, and concierge services.
The Gibside Hotel offers 44 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, spring water baths, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Gibside Hotel. During your stay, you'll be within walking distance of Bowes Museum. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 9 minutes by car from St. James' Park and 10 minutes from Quayside
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The Gibside Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 9:00 AM.
Pacos Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • English breakfast available for a fee daily 7:00 AM–9:00 AM: GBP 9.95-12.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Pacos Restaurant
  • Lounge Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Spring water bath
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 9.95 to 12.95 per person
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gibside Hotel
Gibside Hotel Newcastle-upon-Tyne
Gibside Newcastle-upon-Tyne
Best Western Plus Gibside Hotel Newcastle-upon-Tyne
Best Western Plus Gibside Hotel
Best Western Plus Gibside Newcastle-upon-Tyne
Best Western Plus Gibside
The Gibside Hotel Hotel
Best Western Plus Gibside Hotel
The Gibside Hotel Newcastle-upon-Tyne
The Gibside Hotel Hotel Newcastle-upon-Tyne

The Gibside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 287 out of 575 reviews" "
Rating 8 - Good. 210 out of 575 reviews" "
Rating 6 - Okay. 57 out of 575 reviews" "
Rating 4 - Poor. 13 out of 575 reviews" "
Rating 2 - Terrible. 8 out of 575 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Darren

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall a very good experience helpful and polite staff and excellent food service in a great environment there are however some areas which should be considered. This hotel has no lift, has many levels and is not wheelchair friendly the rooms are good but areas that concerned us were a poor fit toilet seat and a non working extract fan, we did have a radiator leak but that was attended to, external road noise was a barrier to sleep!
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Pleasant stay. Clean. Friendly staff. Great cooked breakfast. 2 fire alarm in the evening were not great.
Stayed 1 night in Sep 2024

6/10 Okay

Motor Parts Direct

Business traveller
Disliked: Room comfort
Tired so overpriced
Tired hotel, double bed two singles pushed together so a dip in the middle. Shower fell apart whilst using it.
Stayed 1 night in Sep 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a delightful hotel in the heart of a wonderful area. Loved the ambience of the place
Stayed 2 nights in Sep 2024

4/10 Poor

Wajdan

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The bathtub does not let the warwe out.... vantilation in the toilet not working ... no aircondition... room on main road with noise coimg through all night... with no aircon we had to leave the window open...... light next to bedside not working.... light on the desk had no light bulbs.... no fridge..... breakfast was horrible...... staff was an 80 years old women half the time did not hear what we were saying......
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Antony

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here on a regular basis it has all you need for short stopover Food is very good Easy access to all parts of tyneside
Stayed 2 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Staff & service
I had my wedding reception in this hotel in 1985. It still has the same decor in 2024! Great staff and a popular bar, but little physical investment.
Stayed 2 nights in Aug 2024

10/10 Excellent

Keith

Liked: Staff & service
Quite tired, but reflected in price
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

SUSAN

Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a really good stay, room was a decent size along with the bathroom. Would definitely recommend. My only criticism is that the bed was 2 singles joined together however a caster was missing off one the bed causing it to be slightly lower than the other. There are no chargers near the bed which was strange.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, always friendly staff, nice clean rooms and lovely bar and restaurant area, stayed here a few times, highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Stuart

Stayed 1 night in Aug 2024

10/10 Excellent

Andy

Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Shushanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 11 nights in Jul 2024

10/10 Excellent

Antony

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast cooked to order bar and bar food A good selection of pubs and restaurants nearby
Stayed 2 nights in Jul 2024

6/10 Okay

Allison

Liked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Eve

Business traveller
Disliked: Property conditions & facilities
Not what I was expecting
The bed was fine but most of the lights had no bulbs .I booked a room with walk in shower but got a bath Parking is impossible with only a few places or pay parking in a dark not very desirable area , No sockets fir IT and very poor coffee option . Hand soap describrd as lux but basic with no slip mat in bath -
Roof light one of three working
Bed light one working
Stayed 1 night in Jul 2024

6/10 Okay

Adam

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

Eve

Business traveller
Disliked: Property conditions & facilities
Poor
The bed was fine but most of the lights had no bulbs .I booked a room with walk in shower but got a bath which was a cheaper rate . Parking is shocking with only a few places or pay parking in a dark not very desirable area , No sockets fir IT and very poor coffee option . Hand soap describrd as lux but basic with no slip mat in bath -
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy clean place, good staff, good food in restaurant,would use again
Stayed 1 night in Jul 2024