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 Newcastle-upon-Tyne •1 Room
 Newcastle-upon-Tyne • 1 Room
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The Gibside Hotel

3.5-star property
Front Street, Newcastle-upon-Tyne, England (01) 562 1066
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4.1 out of 5
Very good!
See all 10 ebookers Reviews

"Loved the Phoenix bar and the views. " More

By a verified traveller on Mon 28 Jun 2021

Points Of Interest

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Deluxe Double Room, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Gibside Hotel. During your stay, you'll be within walking distance of Bowes Museum. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 9 minutes by car from St. James' Park and 10 minutes from Quayside
  • Dogs welcome for a fee (restrictions apply)

The Gibside Hotel ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Gibside Hotel

Everyone (7) Couples (1) Family (2)
5 out of 5

Posted by on 16 Sep 2021

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5 out of 5
Loved the Phoenix bar and the views.

Posted by on 28 Jun 2021

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Comment from Hotel Management

28 Jun 2021 by jb

Thank you for reviewing our hotel. We are pleased that you enjoyed you stay and hope to see you again soon

5 out of 5

Posted by on 7 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by JB

Thank you for your review. We hope to see you again soon Kind regards Joy

4 out of 5

Posted by on 25 Sep 2018

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Comment from Hotel Management

26 Sep 2018 by JB

Thank you for taking the time to review our hotel. We hope to see you again soon. Kind regards Joy

5 out of 5

Such a great situation

Pros: Its position and ease to get anywhere. 2 minutes from the A1 and Metro Centre.
Cons: Definitely the lighting coming from the car park up the first set of very slippery steps! Actually there is no lighting present there! HEALTH & SAFETY
Location: Just off A1. Metro Centre 5 minutes away. Coast not far. Airport 10 minutes away.
A lovely welcome from friendly staff. Fantastic view over the Tyne valley towards Newcastle...the lights twinkled like a Christmas scene!

Posted by , from KINGS LYNN NORFOLK on 3 Dec 2017

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Comment from Hotel Management

8 Dec 2017 by JB

Thank you for your review and kind comments. We hope to see you again soon.

4 out of 5

Close to amenities and a short bus ride into the c

Pros: Nice restaurant, good food, helpful, pleasant staff.
Cons: On my second visit I had to climb a lot of stairs to reach my room, not a problem for me, however some guests may have difficulty with this.
Location: Nice location with a few pubs and good restaurants.
This hotel is in a pleasant area, a nice village with adequate shops and pubs. My bedroom was very clean and comfortable with everything you might need, all of the staff were polite, friendly and helpful, this was my second visit and I will definitely stay here next time.

Posted by , from lancashire on 25 Sep 2017

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2 out of 5

Nice hotel but...

Nice hotel but woke up one morning to no power and no phone so couldn't find out what was happening as I couldn't leave my 8 year old daughter alone. Roadworks woke up up the next morning. Oh and a fire alarm test. Not relaxing at all!!

Posted by , from mansfield on 23 Aug 2017

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3 out of 5

Hotel close to wedding reception

Pros: Staff, Bathroom, Shower, Toilet Roll
Cons: Air-conditioning,, Black out blinds especially for rear of house, Fit out
Location: Near Blaydon Rugby club. plenty bars in Whickham
Fairly dated hotel in need of some love and rejuvenation. Pleasant and friendly staff don't make up for the old decor and uncomfortable bed. There was a funny 'old' smell in the rear corridor and no lift to our room. No air conditioning accompanied with poor blinds/curtains made for a terrible nights sleep. Also no idea if there was another towel in the room but we only found one

Posted by , from United Kingdom on 7 Aug 2017

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4 out of 5

It ticked most of the boxes

Pros: Everything was fine
Cons: No lift but it will be expensive to fit one now
Staff were pleasant and helpful as most people in the North East are. Room - very good. Breakfast (continental or full English) good but a tad expensive.

Posted by , from Chesterfield on 22 Aug 2016

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4 out of 5

Family weekend

Chose this hotel for a family get together in Newcastle. Good quiet location. Our room had a fantastic view over Tyne to Newcastle. Room was clean but basic. We chose the continental breakfast option which was adequate. You had to pay in cash for this at the time of eating

Posted by on 10 May 2012

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About the The Gibside Hotel

Location Front Street, Newcastle-upon-Tyne, England NE16 4JG

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The Gibside Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free. This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

  • 44 guestrooms or units
  • 2 levels
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Dunston Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

The Gibside Hotel offers 44 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, spring water baths, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Spring water bath
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 9:00 AM.

Pacos Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: GBP 20 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 9.95 to 12.95 per person
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gibside Hotel
  • Gibside Hotel Newcastle-upon-Tyne
  • Gibside Newcastle-upon-Tyne
  • Best Western Plus Gibside Hotel Newcastle-upon-Tyne
  • Best Western Plus Gibside Hotel
  • Best Western Plus Gibside Newcastle-upon-Tyne
  • Best Western Plus Gibside
  • The Gibside Hotel Hotel
  • Best Western Plus Gibside Hotel
  • The Gibside Hotel Newcastle-upon-Tyne
  • The Gibside Hotel Hotel Newcastle-upon-Tyne

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.