Holiday Inn Express Newcastle City Centre by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Newcastle City Centre by IHG

Exterior
Point of interest
Bar (on property)
Point of interest
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Waterloo Square St James Boulevard, Newcastle-upon-Tyne, England, NE1 4DN
  • O2 Academy Newcastle
    ‪5 min walk‬
  • Chinatown
    ‪5 min walk‬
  • Eldon Square Shopping Centre
    ‪7 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪19 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Room, 2 Single Beds, Accessible Bathtub

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express Newcastle City Centre by IHG

Hotel with free breakfast, a short walk to St. James' Park
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk, and express check-out.
Holiday Inn Express Newcastle City Centre by IHG offers 130 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The free breakfast at Holiday Inn Express Newcastle City Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from St. James' Park. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, meeting rooms, and an elevator
  • Guests have great things to say about the breakfast and the clean accommodations
  • 10 minutes by foot from St. James' Park and a 3-minute drive from Quayside
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

The business-friendly Holiday Inn Express Newcastle City Centre by IHG also features a vending machine, coffee/tea in a common area, and express check-out.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Holiday Inn Express Newcastle City Centre by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 499 ft (GBP 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in hallways
  • Hallway handrail height (centimetres): 86
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 10 per day (499 ft away)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle City Centre
Express Newcastle City By Ihg
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre by IHG Hotel
Holiday Inn Express Newcastle City Centre an IHG Hotel

Holiday Inn Express Newcastle City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 570 out of 1004 reviews
Rating 8 - Good. 345 out of 1004 reviews
Rating 6 - Okay. 53 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel - be aware of external noise
Just returned from a weekend break in Newcastle. Hotel was spotless and had a central location, convenient for the station, shopping, restaurants and pubs. Decent breakfast.There was a bit of external noise from the inevitable police/ambulance sirens and the usual stag and hen parties returning in the early hours, which is typical of many city centres. Service was good, barring one member of the bar staff who thought their priority was to replenish the fridges rather than serve their only customer (me). "I'll be with you in a minute" after ignoring me for a couple on mins while filling the first fridge, then going onto start filling a second one, before I decided not to bother buying a drink there. I wonder if they would consider saying the same thing to a fridge, "I'll be with you in a minute, while I serve this customer"? No, I thought not. I'd hope it was a one-off.
Stayed 2 nights in Nov 2024

6/10 Okay

Bernadette

Stayed 1 night in Nov 2024

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy for what wanted to
Stayed 1 night in Nov 2024

10/10 Excellent

Eileen, Ballyclare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, we loved everything about it. Excellent room, breakfast, location, staff and facilities!
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Yikallo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredibly friendly and helpful, can’t do enough for you in fact. The hotel is convenient for buses the train station and walking to the city centre. Rooms are on the smallish side but good value and the bedding and towels almost sparkle they are so white. The complimentary breakfast is not the best breakfast you’re ever going to have but is fresh and plentiful. Overall a great place to stay, made amazing by its staff.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome and a great central location, very comfortable bed and a great shower! What more could you want
Stayed 1 night in Nov 2024

10/10 Excellent

Hem Raj

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet and comfortable
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stay overall was great, just beds need to be bigger.
Stayed 1 night in Nov 2024

10/10 Excellent

Catrina

Stayed 1 night in Oct 2024

10/10 Excellent

Ilyas

Liked: Amenities, property conditions & facilities
It did exactly what it said on the tin. Clean rooms. Polite staff. Few minute walk from town and st James's park. Good breakfast options
Stayed 2 nights in Nov 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service, amenities
Not too bad at all. But there was no water when we arrived and it took a few hours to get it back!
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendlyn staff
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Receptionist male and female so helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Fabulous hotel. Absolutely spotless. Lovely room. Really friendly staff. Travelling alone and felt super safe in hotel and surrounding area. Will definitely stay there next time I'm in Newcastle.
Stayed 1 night in Oct 2024

10/10 Excellent

Tommy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our o/n stay in. Holiday Inn express Newcastle. Clean comfortable and very friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Barney

Stayed 2 nights in Oct 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, great facilities but wasn't happy with the parking as it was in the building next door and was very expensive.
Stayed 1 night in Oct 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very comfortable stay
Comfortable clean room, shower wasn’t great but for an overnight stay is just fine. Staff gave great service and breakfast was good.
Stayed 1 night in Oct 2024